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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2952 reviews

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91%
would recommend
to a friend
1
Page 1 Showing 1-20 of 2,952 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    TCL Roku vs TCL Android Smart

    |
    Posted .

    We were in the market for a new tv for our bedroom. As, we have a smart tv in every room basically, even our kids from 5 to 14 has a tv in their rooms. We weren’t sure which kind we wanted. As, we have the TCL smart Roku TVs in most of the rooms. So, we looked into the TCL Android smart tv. It offers so many apps including a karaoke app which my daughter loves to play on in our room. This TCL Android tv is also different than the TCL smart Roku tv. This offers a Bluetooth connection already installed. Which I love personally. I own a IPAD and their is a app I use called CloudBeats and using this app I can connect it right to the tv and play my music that I have connected to it on my Google Drive. Now there is a downfall to his TV. It does not offer the Spectrum App if you want to cut the cord with Spectrum cable services. But other than that it offers so many offers. I really recommend this TV to anyone who is looking in the market to but a smart TV. The 50in TCL Android Tv, is amazing.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The best television I have ever owned

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This television is amazing I never heard of the manufacturer before but I took a chance on this I am so happy that I did as I had never owned an Android television before this is an amazing picture the instructions were very easy to set up the television what a beautiful picture I have never seen such a beautiful picture and I have had flat screen TVs for many many years I would definitely buy this television again... I couldn't be happier the picture is just so crisp and clear for anything you're watching

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome Sauce!!

    |
    Posted .
    Owned for 1 week when reviewed.

    My tv arrived in perfect condition! Fast and very convenient for me. It's the perfect size for my room, picture quality is great and the sound is awesome! I love it! I would advise anyone to look into buying this tv or any tv from Best Buy! They made sure that customer satisfaction was definitely a priority here! Perfect purchase for me!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Avoid Being Hacked

    |
    Posted .

    Definitely the best TV I’ve ever purchased. Screen and sound are outstanding. Make sure the usage and diagnostic tab is turned off to avoid hacking.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Amazing value & potential, WITH SOME EXCEPTIONS...

    |
    Posted .
    Owned for 1 month when reviewed.

    Great TV for the price, in concept at least. It really does LOOK great with brightness/color/contrast/etc. especially in dim-lighting. Way better than I even thought possible at this price. The color saturation and range, picture clarity, and blacks/whites are all great. Also, at least in my case, I had more than passable luck with the "Panel Lottery" as far as screen bruising, banding or "dirty screen" goes. Not even "for the price" either, I'd be happy with these qualities for an even higher price. No, the real issue is when things are in motion... This years model uses CMI, which is just TCL's in-house name for BFI. This is just a made up name for fake 120Hz refresh rates, by "technically" doubling the actual 60 frames/sec by inserting a full black frame between every frame of content. Unfortunately it's just a poor excuse for the real thing and obviously comes with a big ball of issues and new added problems. ...Which is super unfortunate as probably 50-60% of its use is in my bedroom, mounted to the wall, as my "monitor" for my built PC for gaming. Watching it so far out and up, and even if slightly closer when gaming, makes the visual flicker/stutters from this TV is a real bummer. And I'm no where NEAR a fidelity snob when it comes to visual gear (yet), which might be obvious from the ~$250 4K purchase... ____________________ Now MOST TV's allow you to turn this feature off. For SOME CRAZY REASON this TV got approved without this ability included in the settings. It causes any slow moving or panning shots to straight up flicker, and it isn't "supposed" to be all that noticeable. But on these cheaper budget 4K options, it isnt ss consitent as higher end TV's. Theres also pretty bad motion blur, which I'm sure has a lot to do with the CMI you can't turn off... It's honestly kind of a deal breaker for me, even though every other aspect is honestly fantastic for my use case as a bedroom TV replacement for the 1080p LCD Vizio I had for 7 years that it replaced. But as I bought it online for a Black Friday deal, and by the time I got it those sales were long gone, it was just too much hassle returning it and looking for something better without spending much more. You also kinda get used to it. At least until the next time you're watching a bright-lit, wide shot, panning scene in a movie and it looks choppy from the black frame insertion, but it's honestly not ALL THAT common in my limited experience. If you can get over that, everything else is great. The full Google experience being built-in is way more useful than you might think, and although it is slow sometimes (which isn't a surprise due to the processers low core/thread count, so keep that in mind compared to other similarly-priced 4K LED TV's), it does come packed with features that make it sort of like a huge smartphone. Bluetooth 5.0 capabilities are great, as I have my TWS headphones paired for night time gaming/streaming while my wife and baby are sleeping, lag is well-within acceptable levels 98% of the time, but that's also without any LL AptX codecs, so good enough for what it is. Build quality is very good compared to others in this bracket, with a fully-metal back and easy VESA-mounting points. I have it on the wall with a $50 tilt mount from Amazon, which really helps with the viewing angle, as another "smaller" (depending on who you ask) annoyance is the narrow range of clear visibility. Even though it's a VA panel, it still doesn't look great too far out in either direction, so remember to make sure you can set it dead-center to where you'll be seated. But hey, either way it was essentially 2 steps forward, one step back for me, which is still an improvement. Also again, you're spending less than 300 bucks for 4K with a direct-lit LED display and full android smart TV capabilities. You really can't complain with a straight face.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pancake,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great TV

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great little TV.. well actually not little @ 50 inches. Android TV. I bought this for the mancave last week for a really good price. Great picture and decent sound for the price. I've had several Samsung TVs and this seems to be just as good so far.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Time for a New Tv

    |
    Posted .
    Owned for 3 months when reviewed.

    I wanted a newer and bigger TV for my living room for sometime. Best Buy had a Pre-holiday Thanksgiving Sale so I looked around for TV's. I wanted a 50" that's all I knew. I wasn't familiar with the brand but after reading reviews and getting a Tech warranty I decided to buy it. I'm not a huge tv viewer but wanted a nice television that my sons could play their online games on and see good movie quality as well. This tv does both! The picture quality is amazing and the Google apps are a plus. I have my Netflix Hulu and Spotify accounts on there so it's easy to use. Lots of apps to choose from. I have a swivel TV mount and it's perfect on the wall. Great Choice so far!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great picture

    |
    Posted .
    Owned for 1 month when reviewed.

    Even tho the first one had a distortion in the picture, after I returned it and got this one I am very pleased. Very good picture and sound.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good value!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    So far, so good. I am not a TV snob, and I mainly use an Amazon Fire Stick. This TV seems real nice for the price. I am happy with it. Hopefully it will last.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great guest room purchase

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Purchased this for man cave and guest room. Great price for a 50” smart tv with 4K. Kudos for excellent customer curbside service. Nice picture-not as crisp as I would prefer but still very bright and clear overall. Decent sound quality. Super easy to install on wall mount since it’s slim and lightweight. Remote is thin and simple with easy to read buttons although difficult to see in the dark since they don’t light up. Very pleased overall.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    TCL

    |
    Posted .

    I am so happy I chose my TCL 50” TV. I absolutely love it. It is everything I need with a smart TV and it was a very easy online purchase from Best Buy. When the shipment arrived, it was packaged extremely well and the TV had no damage. I would highly recommend this product and also recommend Best Buy if you are in the market to purchase other electronics online.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    RECOMMENDED

    |
    Posted .

    beautiful everything’s perfect! i love how big it actually is in person. the color is stunning with gaming i highly recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very nice

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Im happy for help my brother to buy the tv its a cinema in your hause thanks so much The person who attended me is phenomenal 5 stars for him, very grateful with his attention and in the place where I went to pick up the tv also very attentive thanks

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great tv

    |
    Posted .
    Owned for 1 week when reviewed.

    Nice tv....great image+sound...easy set up + connections

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent Smart TV for the price

    |
    Posted .
    Owned for 3 weeks when reviewed.

    The picture quality is amazing. I like that I can use Google assistance and the chromecast is already built in.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good

    |
    Posted .
    Owned for 1 year when reviewed.

    It is a Good Quality Television. The View of Videos and Pictures is Good Quality and does not need any Picture Upgrade.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great tv

    |
    Posted .
    Owned for 1 year when reviewed.

    So good! A great value. We’ve loved so far and have had no problems. Our first time buying a TCL tv and would buy again!

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best Tv

    |
    Posted .
    Owned for 1 year when reviewed.

    I have had this tv for over a year now and it’s been phenomenal.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Greattttttt Deal

    |
    Posted .
    Owned for 1 month when reviewed.

    I have two guess bedrooms that didn't have a tv . And i get my weekly updates of Bestbuy deals. I seen this tv on sell and the price was very affordable. So i had brought the tv. And when my sister came back from her vacation and seen my new tv. She wanted one and i went back online to Bestbuy and brought her one. Great deals

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

    |
    Posted .
    Owned for 7 months when reviewed.

    This is a great TV. I use it for my bedroom. It has not failed me and it’s good quality for the price.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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