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Customer rating

Rating 4.5 out of 5 stars with 432 reviews

91%would recommend to a friend.

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91%
would recommend to a friend
Page 1 Showing 1-20 of 432 reviews
  • Rating 5 out of 5 stars with 1 review

    Awesome Sauce!!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My tv arrived in perfect condition! Fast and very convenient for me. It's the perfect size for my room, picture quality is great and the sound is awesome! I love it! I would advise anyone to look into buying this tv or any tv from Best Buy! They made sure that customer satisfaction was definitely a priority here! Perfect purchase for me!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Avoid Being Hacked

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Definitely the best TV I’ve ever purchased. Screen and sound are outstanding. Make sure the usage and diagnostic tab is turned off to avoid hacking.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great tv

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Nice tv....great image+sound...easy set up + connections

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great picture

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Even tho the first one had a distortion in the picture, after I returned it and got this one I am very pleased. Very good picture and sound.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good value!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far, so good. I am not a TV snob, and I mainly use an Amazon Fire Stick. This TV seems real nice for the price. I am happy with it. Hopefully it will last.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I like this Android television. All of my other tv’s are Fire televisions.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Price, Sound quality

    Great little TV.. well actually not little @ 50 inches. Android TV. I bought this for the mancave last week for a really good price. Great picture and decent sound for the price. I've had several Samsung TVs and this seems to be just as good so far.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A GREAT experience

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have some other TCL televisions that use Roku. TCL has always seemed to deliver incredible value and performance that delivers well beyond other brands at similar price points. When I needed a set for my daughter's room, I thought I would give the Android TV version a try as she likes to Cast content from her phone. What I discovered is that this set is SO MUCH more powerful than just casting. The Google voice integration is a really cool way to control our lighting and other smart home devices from the remote control.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great TV. Maybe not the best choice if you have...

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    AT&T. I just got this TV. For the most part I really like it so far. There is one issue that I haven't seen mentioned anywhere and want anyone else considering it to be aware of. Since this TV runs on Android OS, AT&T TV is no longer (or hopefully just currently) available as a compatible app. The workaround is to use the AT&T TV App on my phone and Chromecast it to the TV, however that so far in my experience results in frequent buffering. Again, this is an Android TV OS issue and would be applicable to all TV running that. From what I can determine, it's on AT&T's end since they have an Android TV Box they want you to use now, instead. EVERYTHING else about the TV has been great for my needs. YouTube, Netflix, Hulu, Amazon, etc...all work great and look great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    TLC is here to stay!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Very good price ($229 + tax- primeday offer) and impresive quality. Full 4K. 50inc. Chromecast built in.Bluethooh. Good Digital Antenna If you are a google user, Android TV(is not as solid as Fire Tv software) but make a PERFECT job comunicating-unifying with your Gproducts(homemini,mobile sharing and android remote etc). Sound very high and has different sound and Picture custom ization options. So far im very happy with TLC!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    "Bad Remote"

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    I'm not too happy with the remote that came with it, no instructions, so you have to literally play with it to understand the functions, and how it works by trial and error; it doesn't have a "previous channel" function to go back and forth between channels, there are "no numbers," so you can't just go straight to a desired channel, you have to scroll up or down to navigate to your desired channel, and in order to set the "TV off" timer I had to literally figure it out on my own; the remote needs a guide of its own....

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great experience!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Our family is spending a lot more time at home since we are unable to travel due to Covid-19. We wanted a TV that had great picture quality, all of our favorite apps, and was within our budget. This TV delivers on all of those things and the user interface is simple and easy to navigate. Great Purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good 50" budget 50"

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    We bought this for an inexpensive outdoor TV and it has been good so far. I was disappointed to learn it didn't have Roku on it when we got it home, as the smaller 43" TV from the same brand sitting right next to it did, as did the 55", and so it was confusing that two had it and one didn't. The smart TV apps that come with the TV are relatively limited, so keep that in mind - the major ones are there but you can't add too many beyond what is already installed. However, I bought a Roku stick and fixed that, but now have to deal with two remotes. If you are buying for Roku, I recommend one of the other TCL TVs that have that.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Do NOT buy! Defects across multiple units.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Do NOT buy this tv. I bought this tv a week ago and after setting it up, it has something that looks like a line of dead/broken pixels across the top. They only appear when using the hdmi 1 port. I tried different cords and different devices, all had the same issue. When using built in apps, the picture is fine. So I exchanged the tv the next day. Here we are a week later and the same issue with this one, only this time it's worse. Will be exchanging a second time, but this time I'm going with a different brand.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rating 4 out of 5 stars with 1 review

    It's no Roku TV.

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    I liked that I didn't have to enter a lot of login credentials for all the streaming services I belong to, just enter my google account info and let it update the apps on the TV. I don't like that the interface is slower than my Roku TVs in switching between apps, and even responding to the remote. Big fail IMO. I also hate the fact that AppleTV+ is not supported. Yeah, I get that their rivals, but it's a big letdown for me. If I'd realized it wasn't a Roku based TV I'd probably have gotten one that is.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great TV. Smart functions leave you wanting more.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The value, first and foremost for this television is very, very high, especially if you were one of the people that bought this on special. Picture quality is great, it has an adequate number of inputs and is easy to use. We're using these televisions in a church setting to provide a video feed to our nursery and parent rooms. The only drawback is that if you've used TCL TVs in the past and saw that they're smart TVs you may have made an incorrect assumption yours came with Roku. These do not. They use an Android platform exclusively, so many apps you expect on a Smart TV are not available. Just be aware. If you're looking for a good TV at a good value, go for it. Just know TCL has made some app changes.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Very capable TV for the price

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I bought this 50" Android 4K HDTV on a sale recently for $230. I don't know if that's a good deal, but it is a HUGE upgrade to the smaller non-HD tv that I replaced it with that was about the same price 5 years ago. The picture looks great with crisp colors and adequate brightness and contrast. The sound is robust in a smallish bedroom. Honestly, the 50" tv is probably a little too big for the room, but it was the same price as a 43" TCL Roku TV. If you've used a TCL Roku HDTV, you will notice a few differences. I don't prefer the dashboard interface or remote, maybe because I'm used to TCL Roku TV. However! ... The big benefit to this Android TV over a Roku TV is that you can stream HBO Max! HBO Max is not currently available to stream on Roku devices or Amazon devices.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Lightweight but does everything

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    amazing a TV this lightweight and thin can do everything the other TV's can, easy to set up so crazy how inexpensive it is, don't know where Best Buy can make any money selling them at this price.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    No brainer purchase. Especially great for price

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    An amazing TV for the price! And Best Buy's free and very fast shipping is always a plus. I wasn't sure if a 50" screen would be too big for the bedroom but it's actually perfect. It's nice to not have to quint to see subtitles. :-) The only issues I have are the interface and the remote. Perhaps it's because I am used to Roku, I find the interface a little clunky to navigate right now. The remote issue I have is with rewinding and fast forwarding--you have to press a middle button before you begin rewinding or fast forwarding so it ends up not being precise. But at the price, I can't quibble. And this Android TV has HBO Max which Roku does not. All in all, recommended!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Salesman

    |
    Posted .

    The sales guy helped me twice and seemed to anticipate what my needs were. He was professional and had great product knowledge and availability. He provided, no-pressure sales advice. He was most interested in helping me than he was in finding a sale.

    I would recommend this to a friend
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