Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 961 reviews
Cons mentioned:
Reliability
Rated 3 out of 5 stars
N/a
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV started to have issues with turning on a few months in. I followed up with my warranty and was able to get the TV replaced. Have not had any problems since.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Agnes,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv, Picture quality
Rated 5 out of 5 stars
Our new tv / monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and a great tv! We are using the tv part time as a monitor too!
I would recommend this to a friend
Pros mentioned:
Google tv, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the tv. It is a nice size and has Goole too. Which is a great feature .
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good picture quality but quirky sound issue
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have only had this tv for less than a week, but I do like the picture quality. It was more time consuming to set up than the other tv's that I own. I have an LG sound bar, so I connected it to the HDMI arc on the tv. I direct connected my DirecTV box to HDMI 2. The sound when I am watching it that way is very good. The quirky part is, despite having the sound bar directly connected to the tv, when I use a streaming apps like Netflix, Hulu, HBOMax, Prime Video, or Disney (which are built into the tv), there is no sound through the soundbar. I have to turn the sound bar off and listen through the tv speakers. I have a digital audio cable connected as well, but when I disconnect the HDMI arc cable to use it, there is no way to turn off the tv speakers. If I could resolve that issue, I would feel better about the tv and rate it higher.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Ho GoZagg,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv, Picture quality
Rated 5 out of 5 stars
Tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the sound and quality of the tv. Great price also!
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 3 out of 5 stars
OK at Best
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Average TV that is somewhat difficult to use. The remote control is ok and the plug in is too short. I would go with a different brand in the same price range.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TrevorG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Super
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv great quality picture sound easy to use setup
I would recommend this to a friend
Cons mentioned:
Operating system
Rated 1 out of 5 stars
Shoulda bought a Roku TV!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the dumbest smart TV I can imagine. The software is just incredibly slow and buggy and it is definitely not an issue with my internet connection.
By way of example, selecting an app with the remote seems to show the app is selected - you can see it is “pressed” on the screen - but then nothing happens. It just sits there, doing nothing.
Another example - every once in a while, for no reason whatever, the TV will start flashing from black to gray to black to gray, almost like it is in a restart loop or something. Only pulling the power plug will stop it from doing that.
I just hate this thing and really wish I’d held out for the Roku TCL TV I wanted. Truth be told, when I was in my local Best Buy I told the salesperson I wanted that one and didn’t realize I ended up with the Google version until I got home. So I’m the dummy for not just returning it.
I suppose I figured a company like Google would have the capability of building a decent smart TV. I was wrong.
To sum it up - just buy anything else. Or buy this and a Roku streaming stick.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TylerG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
GET THIS TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best TV ever. There are no glares, works well, and I got it for a cheaper price than if I were to get it somewhere else. I’ve had the TV for over a year and I haven’t had any problems.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv
Rated 5 out of 5 stars
Great TV for the price
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv. The quality is great for the price. The only complaint I have is how finicky the remote it. It’s very reactive, which is great except my dogs for some reason have remote radar and always bump it! But that’s a personal problem, so 5 stars!
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi SamanthaS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Better than pricey ones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound. Easy to use and price was great!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I need another one
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love google tv one of the reasons when i turn on in the early morning starts on google tv not regular tv do not have to worry about sound level excellent price need to buy another one
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi EmilioS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the easiest tv to set up. Great picture and sound.
I would recommend this to a friend
Pros mentioned:
Google tv
Rated 4 out of 5 stars
TV review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV recommend highly especially if you have a Google pixel to go with it
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 4 out of 5 stars
Good buy for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, this is a very nice smart tv. Big, bright, decently sturdy. It was an even more attractive deal during the recent Presidents' Day sale, when it was $40 off. It was a complete pain in the behind trying to buy multiple units for our business but that's not a reflection on the quality of the item, just Best Buy's ordering process.
I would recommend this to a friend
Pros mentioned:
Google tv
Rated 4 out of 5 stars
TV
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Tv. no issues!! Delivery was reasonable!!!!!
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi ShadySwags,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great for the Bedroom
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to hook up great picture for the price. The sound works well for medium room
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value, google interface is very fast, picture is good for the money. Love the remote.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only wish is for a better remote control. I don't really care for the one it comes with.
I would recommend this to a friend
Pros mentioned:
Google tv
Rated 5 out of 5 stars
TCL is a great product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tv for my husband outdoor man cave and he loves it. We have 2 more TCL tvs so that speaks for itself you cant go wrong. And no issues at all.