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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 50" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV. Many also appreciate the value for the price and the vibrant colors. While some users find the remote could be improved and the viewing angle somewhat limited, the positive feedback on picture quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 265 reviews
  • Pros mentioned:
    Hdr, Picture quality, Price

    Rated 5 out of 5 stars

    One of The Best Budget 4K TVs You Can Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great on this QLED - colors are vivid and deep, the pixels are bright, and everything pops off the screen. DolbyVision HDR adds an extra dimension to 4K movies that is astounding (when available). The Roku TV interface is easy to use and navigate, and it has a great ecosystem of apps. This TV is great for playing video games on a large screen at 4K and 60 fps. Great price, highly recommended!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MattM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV and all of it's features thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    TCL 5 Series S55 Review (2022 model)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Very bright, visible even in bright rooms - Excellent Game Mode - Strong image clarity and bright colors in bright scenes - Responsive interface Cons: - Accurate colors are nearly impossible without app - Images are blurry and streaky in dark scenes In Dec. 2022, I purchased this TCL 5 Series, model number S555, after my Hisense H8G stopped working after about 2 years. Jumping right in, the TCL 5 Series uses the Roku TV platform which loads apps quickly and is very responsive. Particularly compared to the old Android TV platform, it's a welcome improvement. The image quality is good overall, with some major caveats. The TV is bright enough to be seen even in bright rooms, and in HDR media that's colorful and well lit, the strong brightness allows the colors to really pop. However, the color settings right out of the box were inaccurate, often displaying red colors as magenta. This differed greatly depending on the app and input type. While 4K HDR colors on Disney+ were accurate right out of the box, any 4K content from Google Play (running annoyingly through Youtube due to Roku's lack of support for the Google Play store), was incredibly red. After some failed troubleshooting with the TV's built in settings, I found that the Roku app on my phone contained more advanced color calibration features. Under "Devices," "Expert Picture Settings," then "Color Space," I changed that drop-down to "Auto," which resolved 90% of the issues, and colors are now much more accurate. While I'm satisfied with the color accuracy now, consigning this setting to a mobile app is poor design, and I'm unclear on why the "Auto" setting isn't the default given the enormous improvement. The other downside of the image quality is a blurry, streaky quality to scenes that are particularly dark. This is something that my old HiSense excelled with, and so I was disappointed to take a step back. Even with LED Motion Clarity turned on, dark scenes on the TCL still looked blurry and muddled. This is fairly common with budget LED TVs, but since a 2 year old, non-QLED model outperformed the TCL, there are probably better options on the market. Lastly, the TV handles the Steam Deck and Nintendo Switch well. After adjusting the color settings as mentioned above, the color accuracy and overall image quality were strong, and even games upscaled with Steam Deck's built-in FSR look great. I'm not particularly affected by input lag, but it's noticeably snappier than my old HiSense. While it doesn't have 120HZ capability (and VRR is oddly limited to 48-60HZ) that's not a concern with my consoles. During darker sequences in The Witcher 3 on the Steam Deck, the blurry, streaky quality was very pronounced, and looked much better on the Deck itself. To sum up, I was disappointed to see that the overall image quality took a step back from my 2 year old HiSense, and un-intuitive design around color calibration requires significant troubleshooting. However, it's not a bad TV for the price, and the Roku TV platform is stable and responsive. Hopefully long term reliability is better than the HiSense, although I'll likely upgrade in a few years to an OLED model once prices come down.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamV,

      Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and i’ve owned it for a year now, and it’s awesome. It has literally everything I could need. This paired with the Xbox Series X is also awesome. It automatically turns on Dolby Vision and Game Mode when I play games, or if I want to use my phone I can screen mirror with air play, or if I want to use roku I can’t do that as well. This TV has every option you could possibly need in a TV. The quality is beautiful and it’s the best TV i’ve ever owned.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Planet21,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model for it’s reasonable price and the simplicity of the Roku platform. We also like the improvements over the 4 series. The picture is plenty bright and very clear. Sound is not bad for internal speakers. We are pleased with this purchase and Best Buy delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TELEVISION AT AN AWESOME PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in LG TV which is equivalent to this class 5 series from TCL, I was disappointed with the picture of the LG and it's operating system lagged plenty, it was difficult to navigate around menus and no local dimming. So I took it back to the store and spend just a little more to get this TCL class 5 series which is a great TV. It handles the black levels like a $900 television. It is just great picture all around in the operating system is great. Keep in mind it does have Roku which is in easy and very accommodating operating system I recommend everyone having over fire TV and all other applications.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, it looks great and it was a good price. Only complaint is it's very bright even on the dimmest setting. But thats not a big deal to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great tv, not sure why it has some bad reviews on other sites!!! I first purchased the Amazon Fire 4K tv on the Black Friday deal, and ended up returning and purchasing the TCL 5 series Qled tv! I set them both up side by side, and as you can tell, the TCL (on the right) is much brighter and crisper! (Even though the picture doesn’t do it a whole lot of justice.) The TCL was very quick and easy to set up, and does have alot of options to tune the picture if it doesn’t quite suit you upon setup! We bought this tv for our RV, and for the price we are very happy!!! Very bright, crisp, fluid picture! This is our first TCL so we’re hoping it’s a great product long term!! After 2 hours in store, and alot of side by side comparison, this tv is really great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Budget tv with premium features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Roku is a great interface to use. Colors are accurate out of box. Great tv for price. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new TV TLC/Roku smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here on time and the picture is so alive and awesome. Built in Roku is a plus instead of having to buy it separately. The audio is also great. I was trying to order the 75" originally but messed up on the order but i have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture in light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of light in our living room. The smallest QLED 4k Dolby Series 5 was 50”. Great price and works seemlessly with the Sonos sound bar. Roku is fantastic. Beautiful colors and i sm currently rewatching everything!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Great deal on a midsized Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this Roku tv except the numberless remote but getting used to that. Great picture. Not OLED, but close and much less expensive. ROKU presents 1200 free live TV channels! It takes awhile to eliminate most of them, but there are plenty of movie and food channels to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price of a $2000

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv has it all would recommend to anyone looking for a top quality TV without paying for the name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL great for gaming and streaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a year now, not a single complaint. Been great for gaming and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect small apartment TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Living Room TV to make your small apartment look much more spacious.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv and wonderful features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. We love the ROKU tv. It’s so much easier to use apps with it. Easy set up and operating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!!! Great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price. Everything is top notch but the sound. For some reason with all the sound settings I cant seem to find one that will make the dialog better. There is a dialog enhancing setting but it doesn't help me. Outside of that you cant go wrong here. Maybe I need a hearing aids lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my bedroom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the tv but don’t necessarily like the blinking from the clicks of the remote. I upgraded from a older tv and the difference in the screens looks amazing too me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros A bang for the buck. One of the cheapest and good quality qleds out there. The UI is smooth and lag free. Cons The stands are too wide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for our bedroom it’s a great tv for the price everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K for the small college budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during Black Friday and couldn’t be happier

    I would recommend this to a friend
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