Customer Ratings & Reviews
- Model:
- 50S555
- |
- SKU:
- 6514543
Customer reviews
Rating 4.5 out of 5 stars with 265 reviews
(265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 50" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV. Many also appreciate the value for the price and the vibrant colors. While some users find the remote could be improved and the viewing angle somewhat limited, the positive feedback on picture quality and user-friendliness outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was reasonably priced, easy to set up, and has an excellent picture. I had been using a Roku device for the past few years, and all of my apps and log-in info transferred smoothly. Only two apps required me to revisit the log in procedure for verification. The sound quality is good, but I already own a Bose sound bar, so I hooked it up too as an extra boost for my aging ears. Super easy. I’m very pleased with the store, the staff, and the quality of the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50" class 5-Series QLED Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service delivery was great and the technician answered the few questions I had. it was easy for my grandson to set up. The picture quality is great which is why I chose this TV. I have only used a sound bar with it so I'm not able to address the sound without it but with the sound bar it's just fine. It has been a little bit of a learning curve but has been fairly easy. All in all I'm very satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv for content and gaming!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv for a good deal during cyber monday and wasnt sure how it would be since at the time there wasnt too manh reviews but overall im glad I got it! Watching shows and movies on this tv looks amazing and activating game mode to use my Xbox series x makes it so theres less of an input lag so better for multiplayer games!
I would recommend this to a friend Rated 4 out of 5 stars
So I could win $400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv broke on my birthday and I needed a new one. Did a quick google search and this one was at the top of the list of bang for your buck tvs.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TimothyC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote
Rated 2 out of 5 stars
Disappointed!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy. Still need two remotes one for the Roku feature and the other for the Comcast channel changing. the whole point of buying an integrated system was to avoid two remotes. AND it does not connect to my ZVOX sound bar so now I have a third remote for volume. I am extremely disappointed in this set up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Price, Better TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this TV a few weeks now and really have enjoyed it. Picture quality is awesome, I use it with cable and light streaming. For a smaller QLED I can recommend enough. Plus having the ROKU built right in is a dream. Incredible OS in my opinion and I have one on all TVs in my home if I can.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been an excellent product, especially for price. The screen is good and the built in ROKU works very well.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
catcat77
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture, easy set up, happy with this tv and how it works
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and definition. Roku remote could use a little work.
I would recommend this to a friend Rated 4 out of 5 stars
Good 4k60 gaming tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming. You will max out at 4k60 without hdr however as this doesnt have hdmi 2.1. Get a sound system or use a headset
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little better than the Google version in my opinion. Motion Smoothing is a tad better. All round, great tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Oscarb,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming. Decent refresh rates. Not the brightest colors.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TCL’s are great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks amazing and half the price of other brands!
I would recommend this to a friend Rated 4 out of 5 stars
50 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself was good but the tv box was atrocious i returned it cause u never know if it affected the tv in the long run.
I would recommend this to a friendRated 5 out of 5 stars
TCL tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great tv , delivery came very fast im more then satisfied
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, however, not easily compatible with cable hook up and remote.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Solly,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Warranty Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, this was a warranty TV replacement. BestBuy replaced the TV with no haste.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Flickers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Does flicker sometimes which is irritating
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KathrynC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV flickering. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. You get what you pay for and every penny was worth it.
I would recommend this to a friendRated 5 out of 5 stars
best budget 4k TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the amount of features this is packed with cant be beat at its price point.
I would recommend this to a friend