Customer Ratings & Reviews
- Model:
- 50S555
- |
- SKU:
- 6514543
Customer reviews
Rating 4.5 out of 5 stars with 265 reviews
(265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 50" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV. Many also appreciate the value for the price and the vibrant colors. While some users find the remote could be improved and the viewing angle somewhat limited, the positive feedback on picture quality and user-friendliness outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not great for broadcast tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuner for broadcast tv channels not great but overall good tv for cable and streaming.
I would recommend this to a friendRated 5 out of 5 stars
computer setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service .... we are very satisfied . Told us everything about our office things .
I would recommend this to a friendRated 4 out of 5 stars
Good tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son for xmas he needed something newer and with more options for his Playstation 5
I would recommend this to a friendRated 5 out of 5 stars
Smooth service, great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome, purchase was extremely smooth to.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and I mean solid TV for the price. Resolution is better than expected.
I would recommend this to a friendRated 5 out of 5 stars
TCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the 55 inch one but this 50 inch is a way better fit
I would recommend this to a friendRated 5 out of 5 stars
TV/DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TCL 50” TV!! Geek squad were courteous, knowledgeable, and installation was quick and easy. Definitely will be shopping at Best Buy again soon.
I would recommend this to a friendRated 5 out of 5 stars
My new television set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great and customer service was awesome
I would recommend this to a friendRated 5 out of 5 stars
GAS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and lightweight which made hanging install easy
I would recommend this to a friendRated 5 out of 5 stars
Good Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size. Picture does not have distortion.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Supurb picture quality for price point
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suburb picture quality rivaling priducts at a much higher price point. Excellent build quality and appearence. Will require spacers to wall or stand mount due to design of the back.
I would recommend this to a friend - Cons mentioned:Viewing angle
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried all the settings suggested by rtings.com, and tried my own tweeks. There is just something off with the picture quality. And if you are not in the central viewing angle, picture is washed out. Love the native ROKU, especially the mute button. Works well with Spectrum app.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Laminar,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture & Platform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great with little to no adjustments required. The Roku platform makes watching TV a breeze.
I would recommend this to a friend Rated 3 out of 5 stars
Be careful of referbished models
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. However I purchased a geek squad certified refurbished model and unfortunately received a model with a wrinkled backlight filter.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SethM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
By far the worst TV I've ever owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for around 6 months. Picture is fine; sound is fine. That's where the good news ends. I wasn't interested in writing a review for the past months, figuring there were better ways to spend my time and energy. And yet, I sit here now, sick with regret and heartache, device idle after crash number 52,712,023 (approximate). I can do nothing but hope that my broken spirit, forced to write about this god-forsaken product, can serve as a cautionary tale. At best, this TV crashes to the home screen a couple times an hour (without fail). At worst, it replaces the media audio with a robotic screech that could wake the Terracotta Army. Between those extremes, you have hard locks that require unplugging the TV from the wall to restart, and/or crashes to home screen roughly every 5 minutes. Lots of online troubleshooting with people who have had similar experiences has been frustratingly fruitless. Of course, with Best Buy's nearly useless 14-day return policy, I have no recourse to replace it. (I didn't use it regularly until after that miniscule period had ended.) I'm stuck, but you don't have to be! Please, for the love of all that you hold dear, do not buy this TV. Use that money to go out to dinner. Buy a bike. Put it towards your kids' college. Just don't make my mistake. 1 Star.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChadG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv for the price. Clear & crisp picture. Good sound. The plus is the built in ROKU.
I would recommend this to a friend Rated 1 out of 5 stars
Banding, Blooming, Unwatchable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've heard good things about these budget TVs so I thought I would splurge...well...everything I heard was pretty much untrue. The vertical banding and blooming is distracting to the point that watching anything on the TV is annoying. Will be returning tomorrow morning. Maybe I just lost the panel lottery but buyer beware...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello BebopWizard,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Budget tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Sound from tv is good enough if it’s just in bedroom not for main tv. Good picture quality for gaming and movies
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review for TCL-50" 5 series TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy. Fit my current wall mount. Picture and sound are great. Very pleased with the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good mix of features for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mix of features and value, looks great, perfect for a medium size room.
I would recommend this to a friend