Customer Ratings & Reviews
- Model:
- 50S555
- |
- SKU:
- 6514543
Customer reviews
Rating 4.5 out of 5 stars with 265 reviews
(265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 50" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV. Many also appreciate the value for the price and the vibrant colors. While some users find the remote could be improved and the viewing angle somewhat limited, the positive feedback on picture quality and user-friendliness outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great value for a Roku TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice budget TV with great features for the price.
I would recommend this to a friendRated 1 out of 5 stars
Do Not Buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacture are accusing me of busting the screen when it happend on it's own. I will never own another TCL crappy product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful tv. Terrible return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful picture. I think this open box tv was returned and was labeled as certified open box even though the picture issue wasn't fixed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lisa,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box took heavy damage, the tv has a issue and doesn't work right.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SloanW,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If your TV is physically damaged, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If the TV is not physically damaged and you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Exceptional Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, really blown away with all you get for the price of this TV. The sound is better than any I've heard on an HD TV without a sound bar, really quite impressive stereo and depth to sound. Picture is just amazing. Set-up is really quite simple. One feature with built in Roku is the ability to incorporate over the air channels in the online TV guide. We've been cord cutters for years and love the Roku app. But we had Roku devices hooked to our TVs and it does not show you the local channel TV guide under "live" TV. Of course the best part is the UHD and QLED picture quality. It is nothing short of amazing and it is really easy to switch picture settings which you will want to do based on what you are watching, but it could not be made any more simple.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and interface. TCL is in my opinion the best bang for your buck.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, picture is great and very easy to use. Great price for nice TV
I would recommend this to a friend Rated 5 out of 5 stars
TCL Continues to impress
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was so good, my brother in law wanted to buy it as soon as he saw it in my room. Bought another TCL TV and loved it, too. I'm beginning to see a pattern with this brand. Hard to cough up to the more expensive brands when this does so good at what you need for the average user.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50" Gt one before its gone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price. The picture is clear and vibrant. Light weight makes it easy to hang on wall. I use this TV for streaming movies and playing games on my play station 5. i recommend this TV if you are undecided.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
So far so good after 1 month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I've had this TV for about a month and I'm pleased with the picture quality over my old Hisense tv that only lasted 2 years. I'm hopeful this tv will live up to the reviews, and last for many years.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great buy for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and features! I was skeptical on spending a little extra money on the 5 series but I’m so glad I did. Very happy with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image quality for a budget TV. I use it as my computer monitor and it works great for that. Recommended!
I would recommend this to a friend Rated 4 out of 5 stars
Good TV, but volume needs adjusting a lot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very good for the size and quality. Not used for games or cable, only for streaming and antenna. I like the built-in Roku system. Plenty of hdmi ports. My only complaint - Does not have a volume leveling setting. Therefore, commercials may come in super loud or when changing channels. A lot of remote volume adjusting. TCL recommended a soundbar, but TCL does not make a soundbar with auto sound leveling.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The images are beautiful and easy to see. The first web setup was a little difficult.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback regarding setup is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible color and display! This Tv is high quality for the nice price.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
good deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, a good deal for the money. It will be a very good deal if it lasts 5 years
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, excellent picture quality, just the features I need..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv great buy for the money picture quality and sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and excellent picture and sound quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Even a Free Roku channel!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough good things about this TV! Great picture
I would recommend this to a friend