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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,200 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TLC 50" Q5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TLC 50" Q5 is a very good option for anyone looking for good picture and sound quality without breaking the bank. Also a fine option as a large computer monitor; not perfect but hard to beat for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi popijmc,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with TCL

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised to say it’s a great TV! Didn’t have much expectations but the color is nice, picture clarity is great, sound is good. I would buy TCL again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best tv for a ps5 in 55 inch you could spend close to a thousand on a tv and get the same quality with this one and svae ur self a few hundred bucks best tv ive purchased in a while

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old samsung and the picture is every bit as good purchased based off employee recommendation would def buy again great price hopefully it lasts us a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Hmmmm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s okay. It just needs a faster processor. It’s too slow. Picture is great though. It should be faster if you buy a nvidia shield or roku 4k

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TCL tv is great. It has awesome picture quality. I had it mounted on the wall by Best Buy and it was a very good decision to do that. I highly recommend this tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi coffeelady,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the easiest set ups I ever had to deal with and best part had to be the non need to add or plug in extra equipment to stream other services like Amazon prime, netflix, Hulu, etc

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent TV, great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son for Christmas and we are all really happy with it. It is easy to set up with everything integrated. The TV has a beautiful screen that is crisp, bright, and clear. It has other technologies in its that my husband rattles off and is very happy with, but for someone who doesn’t pay attention to all of that, it is simply great. I love how quickly everything works, how easy it is to navigate and connect to inputs, and its strong Wi-Fi connection (we had a TV in his room before that was sluggish in part due to Wi-Fi). I am very happy with this purchase and HIGHLY recommend this to others.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi karat,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend in dire need of a new TV and she loves it. It worked seamlessly with her google home system and she loved it for gaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CJV92,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality television. I like everything from the design to how easy it’s to scroll though all the applications. I also like how easy it was to set up to google.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EduardoC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband the game and he completely loves this TV. It is an amazing TV with an amazing features. Sound quality and graphics.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cortney,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good good good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and big and bright. Like the voice control and hdmi output work perfectly with Apple TV 4K hdr and support Dolby Vision.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WeiZ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No brainier for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks just great, Google tv works acceptable (a little slow), start up was a little slow too, but for the price I think is no brainier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the easy instructions and set up. The screen is clear. The ease of access to all my channel's in one remote is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I’m impressed and I mean it Thank you Best Buy The quality the price It was a gift for my girlfriend and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 50” QLED tv has great picture quality and vivid colors. Sports look great especially on Sundays watching football!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my expensive tv which is a Samsung. The picture is bright and can be seen outside where the tv is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for my room. I am very happy with the purchase and with the attention of the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this tv is great! Love that the apps are where you can see them In front. Great color

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for casual viewing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price . sound and image quality are great . support latest video hdr formats .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlosO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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