Customer Ratings & Reviews

TCL - 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV

Model:: 50Q550G; |
SKU:: 6551173

User rating, 4.5 out of 5 stars with 1200 reviews.

Highly rated by customers for:

Clearance

Customer reviews

Picture Quality
Rating 4.7 out of 5 stars
Sound Quality
Rating 4.4 out of 5 stars
Brightness
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (1,128)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 4 Showing 61-80 of 1,200 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best purchase ive made
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exvellent tv for my florida room and an even better deal! Menubis great and streaming has been flawless!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
TCL 50 inch TV
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV for the price. Has good apps, and easy to add apps to it. It has a good clear picture. The remote is easy to use.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
2 to 5 second input lag.
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Posted 11 months ago. Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv has a good picture and serves its purpose. However, it has very slow input lag, sound is often off (doesn't line up with the sound bar), and tv requires being reset too often.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Greatfull heart thank you for your help!
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Posted 1 year ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exellence in customer service i am glad i went to the Millenia Mall store they know how to treat you and specialy if you need real time information from a divice they are ready to help you out! Will go there every time a i need a device a repair or even a trade in for gift cards that's the best you can recycle almost everything with best buy, thank you much i realy appreciate it.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi BryanD,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Worth the price
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is beautiful, the sound is amazing & the price is no doubt worth it.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Great tv for the price
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is easy to set up. Colors are vibrant. Easy log in to existing subscriptions.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Notsoaverage,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Great tv
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Posted 7 months ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a good resolution, good performance It's been almost 3 years with the TV and everything is very good
I would recommend this to a friend
Pros mentioned:
Tv quality
Rated 5 out of 5 stars
Awesome tv
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Posted 1 year ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome TV for the price. Google interface and software is best I've used.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Lorn,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Ez peazy
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ez curbside pickup. Great picture, price and ez set up! I’d buy again…
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Overall TV
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size, great app options, great picture and sound!!!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Isabel
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Price
Rated 4 out of 5 stars
TV
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good TV for a good price. Big upgrade from our last tv. No complaints so far.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good quality for the price
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp brilliant image. Easy to assemble. Overall good quality for the price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
sweet
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
stunning display- good sound- no regrets, i recommend 1000%
I would recommend this to a friend
Rated 4 out of 5 stars
Great TV for the price, missing antenna tuner
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this smart TV with hopes of having everything I needed in one device but only missing the antena tuner for local channels. However, it has a good selection of free channel listing. I no longer need my Amazon Firestick as my TV offers all my applications. I love it! That’s is why I gave it 4 stars cause I cannot watch my NFL games on CBS, NBC, etc.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi NarciGee,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! This TCL TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
The Spirit of Holiday Shopping made Simple!
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent buy at best buy the name fits the price I'm just another satisfied customer shopping on line may be a little easier,but that takes the fun out of shopping especially when you can shop at best buy where the customer service is excellent. I give you an A+ for excellent Customer service and Keeping the Spirit of Holiday Shopping alive.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Lepo,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Price
Rated 4 out of 5 stars
A good choice for the price
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it, for the price I think it’s a great choice, sometimes the
I would recommend this to a friend
Rated 5 out of 5 stars
Great Budget TV
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great budget TV foe gaming! If you dont care about 120hz refresh rates for console gaming this beauty is hard to say no to. HDR10 is overall very good. Make sure you have a food audio solution with this TV. The speakers are okay and there area few sound stage options, however no suprises the in uimt speakers sound like a tin can.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Big A
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am thrilled with the picture and quality of my new TV
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi AaronM,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best features in this price
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound and Picture quality is awesome. QLED in low price.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Anuj,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 4 out of 5 stars
Good for the price
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Posted 1 year ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get a good TV for your price. You have to fiddle with the settings for a while to get a picture quality worth watching. The controls are a little slow but I guess that's expected with a cheaper TV. We're having fun with the TV. Good job!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Dpum,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support