Customers express satisfaction with the picture quality, ease of setup, and overall value of the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and performance of the QLED technology, considering it a great option for the price. Positive feedback also highlights the user-friendly interface and quick setup process. A small number of users reported issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 338 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Salon upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV. I added it to my salon. The picture is so clear. Customers say it looks no nice.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi ShannonL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect for kids rooms
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Picture quality for the price. My daughters love them.. I bought 3 of these
Highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
TCL
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice bedroom tv. Would buy again for other rooms if needed
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Television
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality. Very pleased with my purchase.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MVirts,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV :) It has worked as desired. Picture is beautiful.
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bright picture. Simple menus and easy to navigate. HIGHLY recommend this product
I would recommend this to a friend
Rated 2 out of 5 stars
Faulty TV’s
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the insignia 43” last January Tv died 12/12/24 didn’t even make a full year factory warranty says I’m covered Best Buy gave me a hard time on replacing it. Now that I have a replacement the new Tv TCL 50” I’m already having problems with the Tv it pauses every 10 minutes picture gets frozen
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Jasonblalock,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Done with TVs at Best Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered as a Christmas present. Finally got it up and plugged it in to see the screen in photo. Last tv I got from the store screen was shattered when I opened the box at home. I took it back and had them open another box and it was shattered as well. Please make sure you are I inspecting and plugging in before even starting.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Dani,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality, Price, Qled
Rated 5 out of 5 stars
Best QLED TV in this price range!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price: I purchased 2 of these last week when they went on sale for $279. You can't getting a better QLED with this quality anywhere else. While updating the TVs today I noticed that Best Buy was having a 1 hour sale and the TVs had dropped down to $199!!! Thank you Best Buy for the price match and the best price!
Capabilities: Since this is a Fire TV it works perfectly with my Alexa devices. I can even turn it on using just my voice when enabling the option in the settings. This replaces my TCL Google TV that was not compatible with some of my smart devices, and was not QLED.
Quality: TCL has been on the rise for years. I've had their other products including their phones (TCL 10 Pro and TCL 10L). They're often compared to Samsung in terms of quality and I agree. Top notch!
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MrsH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality, Qled
Rated 5 out of 5 stars
Amazing Picture for the Price!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TCL Q5-Series 50" is an excellent TV for the money. The QLED display delivers bright, vivid colors and great contrast, especially with HDR content. The built-in Fire TV makes streaming super easy, and setup took just a few minutes. Sound quality is decent, though adding a soundbar makes it even better. For movies, sports, and everyday streaming, this TV looks fantastic and feels like a premium model at a budget price. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture, slow TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture but the HDR is saturated and the menu response is extremely slow and the backlight grid is visible. Decent buy for $250.
I would recommend this to a friend
Pros mentioned:
Picture quality, Qled
Rated 5 out of 5 stars
Exceptional 4K Smart TV at a Great Value!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing Picture Quality and Smart Features!
I am extremely happy with my purchase of the TCL 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)! The picture quality is absolutely stunning—vibrant colors, deep blacks, and sharp details that make watching movies and shows a true cinematic experience. The QLED technology really makes a difference.
The built-in Fire TV interface is smooth and intuitive, offering quick access to all my favorite streaming apps without needing any extra devices. The voice control with Alexa is a game-changer for convenience, and the sound quality is surprisingly good for a TV in this price range.
Setup was simple and fast, and the design is sleek and modern. Overall, this TV offers incredible value for a 4K smart TV with premium features. Highly recommended for anyone looking for a top-quality, affordable upgrade!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Crisp Picture, Vibrant Colors
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TCL Q5-Series has completely elevated my home entertainment setup. The 4K UHD resolution is crystal clear, and the QLED technology with HDR PRO+ makes colors pop while keeping dark scenes rich and detailed. Whether I’m watching movies, sports, or streaming shows, the picture quality is consistently stunning.
The built-in Fire TV platform is fast and easy to use, giving me instant access to all my favorite apps without needing extra devices. Voice control through Alexa works flawlessly for changing channels, searching for content, or adjusting settings hands-free.
The TV’s design is sleek and modern, fitting perfectly in my living room without looking bulky. Setup was quick, and the menus are intuitive, making it easy to fine-tune picture and sound settings.
For the price, the Q5-Series offers premium quality, excellent smart features, and a viewing experience that rivals much more expensive models. I couldn’t be happier with this purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, very easy set up. Easy to navigate through menus. We have two other TCL tvs and they give excellent value for the money. This one sent in he bedroom and is used daily.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Shes a beaut
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my husband. He has never owned a brand new tv in his whole life. So we went and he picked out this one. He mainly plays his ps5 on it. He loves it. Its a really good budget friendly tv that has great image quality. It has built in alexa so finding content is a breeze. We love it. A good bang for your buck.
I would recommend this to a friend
Rated 5 out of 5 stars
My first 4k TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great 4k Tv for cheap price…. It’s a QLed 50 inch for $180 super dope budget buy
I would recommend this to a friend
Rated 4 out of 5 stars
TCL, great brand, fire tv not so much
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv itself is fine but the fire tv interface is one of the most annoying things I’ve ever had to deal with in an electronics system. The constant inescapable ads made me buy a Roku atixk just to find a way around it and still watch shows. While I enjoy the quality of my tv for the price, if I had it to do over again I’d get another OS.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality, Price, Setup
Rated 5 out of 5 stars
TCL 50" TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV for a low price. Quality is great. No need to purchase and plug ins. Easy set up.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
You can’t go weong
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional value with a great picture and sound processing through my Polk audio system. Remote is perfect for everything. It controls my Panasonic 4k player and Polk audio system without a hitch. The interface it’s very nice and refined and setup could not have been easier. I liked it so much I went ahead and purchased the 65 inch version for my tv/game room
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup
Rated 5 out of 5 stars
Great Experience
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a 50” TV from Best Buy, and I couldn’t be happier! The picture quality is stunning, setup was quick and easy, and the staff was super helpful in answering all my questions. The price was great, and the overall experience was smooth from start to finish. Highly recommend Best Buy for your next tech purchase!