Customer Ratings & Reviews

TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)

Model:: 50Q550F; |
SKU:: 6593222

User rating, 4.4 out of 5 stars with 519 reviews.

Highly rated by customers for:

Customer reviews

Picture Quality
Rating 4.6 out of 5 stars
Sound Quality
Rating 4.4 out of 5 stars
Brightness
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (503)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 2 Showing 21-40 of 519 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
good condition
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super good condition and works well. The picture quality is great would buy again.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Decent tv
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture for the price. Hooked up series s xbox and played perfectly. Easy to hang up on tv mount too.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Jovani,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Last minute Xmas Gift 2024 - TCL
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this TCL model for my oldest son and the picture is stunning! Very thin bezel, good audio without a soundbar, and the Fire OS built-in is very convenient. This is my second TV from this manufacturer. The other one I own is an older model that I bought years ago and haven’t had one single issue with it. Great product at a great price. Thanks BB!
I would recommend this to a friend
Rated 5 out of 5 stars
Great picture quality
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Posted 2 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality in this stunning 50” TV. TCL is always a good choice and I got this one at a steal of a price! Delivery was quick and easy and they deliver inside your home/apartment which is helpful. (We have 3 flights of stairs and no elevator so its a huge relief)
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV
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Posted 1 year ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very good television and has a good image, I know I bought them from my parents to exchange it for their 24 inch television that they had and they liked the television very much because you can hear the television very loudly, besides I liked the television because I got it for 200 dollars directly in the store, I recommend this television
I would recommend this to a friend
Rated 5 out of 5 stars
The Best TV for its price
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Posted 1 month ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best TVs I bought, the 4K is amazing for gaming like God of War 2018 and if I want to do more serious games like Warzone or Apex Legends, 1440p at 120hz is quick and responsive- would recommend for the price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great tube
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great tv clear picture easy to navigate the only downside is the audio quality is very monotone but I’d recommend it
I would recommend this to a friend
Rated 5 out of 5 stars
I really like it!
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Posted 1 month ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV! Specially for the price! Great sound and picture. Easy to set up. no issue with connectivity. after a few updates, the app performance are great as well.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Tv
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're looking for a no-frills 4K TV with solid smart features at an affordable price, this is a great option. It may not have all the bells and whistles of high-end models, but it provides great value for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing deal!!
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Posted 1 month ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy happened to have the best price & I’m happy very happy with the purchase! My kids love it for their movie room, perfect Christmas gift!
I would recommend this to a friend
Rated 5 out of 5 stars
Surprise!
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Posted 1 month ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a chance and bought this tv as an open box item. As it turned out, it was exactly the same as a new one!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best tv
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TCL is a great television brand, it’s top quality with a great picture. I love how it has its own tv channels and the picture quality is outstanding. Love watching movies on my tv!
I would recommend this to a friend
Rated 5 out of 5 stars
A great TV
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Posted 1 month ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is a good one. The color is great,the sound is great Over all it was a great choice
I would recommend this to a friend
Rated 5 out of 5 stars
Bedroom television
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Posted 1 month ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great!!!!love the sound and picture also the fact I can get a nice dim light when watching at night.
I would recommend this to a friend
Rated 3 out of 5 stars
A good TV for the price you pay.
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Posted 7 months ago. Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an ok TV for the price I paid. I am not happy with the remote at times moving sporadically - but normally - it functions well. The system that supports the adjustable contrast when set on auto, is a noticeably late in adjusting - or - it adjusted so rapidly when the image on the TV changes that it likely means you see the quick swap. Again for the price you pay it is well worth it than having the fire stick built in is amazing as I like to use silk web browser which is made by Amazon and it is easily accessible by pressing the blue button and saying open a web browser, then the interface is just spot on, it's very clean. So I would say if you are needs of a TV are relatively standard then this is a good buy.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 7 months ago.
  Hi Chris,
  
  Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Great deal fast shipping
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Posted 1 month ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy With the awesome price for Black Friday and fast shipping
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Tv set
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was great. Price was good. Shipping went fine. No damage to the box. Daughter loves it. It was her Christmas gift
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good tv for your bedroom
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it I use every day and image quality is incredible
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi DanielS,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Salon upgrade
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV. I added it to my salon. The picture is so clear. Customers say it looks no nice.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi ShannonL,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love my TCL
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Posted 11 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is beautiful, sound without external speakers is very good. The remote is thin and fits my hand well.
I would recommend this to a friend