Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, and overall value of the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and performance of the QLED technology, considering it a great option for the price. Positive feedback also highlights the user-friendly interface and quick setup process. A small number of users reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 505 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for $200 Great value hard to find a deal that's good anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MVirts,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bedroom tv. Would buy again for other rooms if needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV :) It has worked as desired. Picture is beautiful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv wasn't quite what I thought it was going to be

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LoganJ,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bright picture. Simple menus and easy to navigate. HIGHLY recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Motion Handling and Locked Display Settings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a good experience with this TV. The picture quality was not smooth, and while watching sports, fast-moving scenes showed motion blur and duplicate images (such as seeing multiple balls). Several display settings were locked and could not be adjusted. I tried resetting the TV and the operating system multiple times, but the issue persisted. I eventually returned it and replaced it with an Insignia Fire TV, which has been working well so far.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mukesh,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Faulty TV’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the insignia 43” last January Tv died 12/12/24 didn’t even make a full year factory warranty says I’m covered Best Buy gave me a hard time on replacing it. Now that I have a replacement the new Tv TCL 50” I’m already having problems with the Tv it pauses every 10 minutes picture gets frozen

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jasonblalock,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Done with TVs at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered as a Christmas present. Finally got it up and plugged it in to see the screen in photo. Last tv I got from the store screen was shattered when I opened the box at home. I took it back and had them open another box and it was shattered as well. Please make sure you are I inspecting and plugging in before even starting.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dani,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL QLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 TCL TVs all very satisfactory, reliability excellent so far oldest set 7 years without issue, all great picture and sound quality, perhaps some issues like viewing from extreme side view but minor issue since rarely viewing from that angle, my largest is 55" and very lightweight if need to move the set, overall very happy with picture and sound. This QLED TV my first all others LED TVs this set has noticeable difference in brightness, color depth and a more realistic picture, seems I can jump right in! I can really see facial complexions clearly one minor issue is I noticed some older films grainy, this TV designed to display high quality modern produced media yet the issue is so minor since most films today are being remastered for digital quality, overall I feel with all my TCL TVs this QLED performs the best yet all are excellent. The price is a real help. Beautiful display quality TVs like these for these low low prices are a real help these days, thanks TCL for delivering a fine product. One last thing I needed phone customer service a couple times with set up or preference settings and they were right on the ball top notch help without waiting! Impressed. If your on the fence go for it you'll be happy, especially for under 200 dollars!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Qled

    Rated 5 out of 5 stars

    Best QLED TV in this price range!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price: I purchased 2 of these last week when they went on sale for $279. You can't getting a better QLED with this quality anywhere else. While updating the TVs today I noticed that Best Buy was having a 1 hour sale and the TVs had dropped down to $199!!! Thank you Best Buy for the price match and the best price! Capabilities: Since this is a Fire TV it works perfectly with my Alexa devices. I can even turn it on using just my voice when enabling the option in the settings. This replaces my TCL Google TV that was not compatible with some of my smart devices, and was not QLED. Quality: TCL has been on the rise for years. I've had their other products including their phones (TCL 10 Pro and TCL 10L). They're often compared to Samsung in terms of quality and I agree. Top notch!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MrsH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, slow TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but the HDR is saturated and the menu response is extremely slow and the backlight grid is visible. Decent buy for $250.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Qled

    Rated 5 out of 5 stars

    Amazing Picture for the Price!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q5-Series 50" is an excellent TV for the money. The QLED display delivers bright, vivid colors and great contrast, especially with HDR content. The built-in Fire TV makes streaming super easy, and setup took just a few minutes. Sound quality is decent, though adding a soundbar makes it even better. For movies, sports, and everyday streaming, this TV looks fantastic and feels like a premium model at a budget price. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Qled

    Rated 5 out of 5 stars

    Exceptional 4K Smart TV at a Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture Quality and Smart Features! I am extremely happy with my purchase of the TCL 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)! The picture quality is absolutely stunning—vibrant colors, deep blacks, and sharp details that make watching movies and shows a true cinematic experience. The QLED technology really makes a difference. The built-in Fire TV interface is smooth and intuitive, offering quick access to all my favorite streaming apps without needing any extra devices. The voice control with Alexa is a game-changer for convenience, and the sound quality is surprisingly good for a TV in this price range. Setup was simple and fast, and the design is sleek and modern. Overall, this TV offers incredible value for a 4K smart TV with premium features. Highly recommended for anyone looking for a top-quality, affordable upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture Resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV, and I’m thoroughly impressed with what it offers at its price point. The picture clarity is fantastic, with vibrant colors and sharp details that make movies and shows look amazing. The screen resolution is also top-notch, delivering crisp visuals that rival more expensive models. What really stands out is the overall value for the price. For anyone on a budget but looking for high-quality viewing, this TV is definitely worth considering. Whether you're streaming your favorite shows or watching sports, the display never disappoints. Highly recommend it for anyone who wants great performance without breaking the bank! Great Value for the Price Point – Excellent Picture Clarity and Screen Resolution I recently purchased this TV, and I’m thoroughly impressed with what it offers at its price point. The picture clarity is fantastic, with vibrant colors and sharp details that make movies and shows look amazing. The screen resolution is also top-notch, delivering crisp visuals that rival more expensive models. What really stands out is the overall value for the price. For anyone on a budget but looking for high-quality viewing, this TV is definitely worth considering. Whether you're streaming your favorite shows or watching sports, the display never disappoints. Highly recommend it for anyone who wants great performance without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV brightness is amazing. The colors are amazing Dolby Vision in HDR 10 look great. It keeps up with New movies with the picture. Awesome TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp Picture, Vibrant Colors

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q5-Series has completely elevated my home entertainment setup. The 4K UHD resolution is crystal clear, and the QLED technology with HDR PRO+ makes colors pop while keeping dark scenes rich and detailed. Whether I’m watching movies, sports, or streaming shows, the picture quality is consistently stunning. The built-in Fire TV platform is fast and easy to use, giving me instant access to all my favorite apps without needing extra devices. Voice control through Alexa works flawlessly for changing channels, searching for content, or adjusting settings hands-free. The TV’s design is sleek and modern, fitting perfectly in my living room without looking bulky. Setup was quick, and the menus are intuitive, making it easy to fine-tune picture and sound settings. For the price, the Q5-Series offers premium quality, excellent smart features, and a viewing experience that rivals much more expensive models. I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far ok. Skip the FIRE OS.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture., esp. for price. Agree with others that the Fire OS is very cluttered, confusing and painfully slow. Have skipped it altogether and connected to ROKU stick. Clean and very responsive on ROKU. Would only recommend if on deep discoinunt sale. Opt for ROKU OS.(Unless you are a big Amazon fan)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Budget TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv with excellent colors and the price extremely Reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very easy set up. Easy to navigate through menus. We have two other TCL tvs and they give excellent value for the money. This one sent in he bedroom and is used daily.

    I would recommend this to a friend
Sponsored