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Customer Ratings & Reviews

$279.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 542 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 542 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    FOCUS ON THE "BANG FOR YOUR BUCK!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe the value of this TV. I grabbed the 50-inch TCL Q5 for the $180 Black Friday price, and the picture looks superb. The brightness and contrast are fantastic, making everything look crisp and clear. It honestly gives you an experience close to an OLED TV without the painful price tag. Great service from Best Buy and an amazing product from TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shes a beaut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband. He has never owned a brand new tv in his whole life. So we went and he picked out this one. He mainly plays his ps5 on it. He loves it. Its a really good budget friendly tv that has great image quality. It has built in alexa so finding content is a breeze. We love it. A good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best QLED TV in this price range!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price: I purchased 2 of these last week when they went on sale for $279. You can't getting a better QLED with this quality anywhere else. While updating the TVs today I noticed that Best Buy was having a 1 hour sale and the TVs had dropped down to $199!!! Thank you Best Buy for the price match and the best price! Capabilities: Since this is a Fire TV it works perfectly with my Alexa devices. I can even turn it on using just my voice when enabling the option in the settings. This replaces my TCL Google TV that was not compatible with some of my smart devices, and was not QLED. Quality: TCL has been on the rise for years. I've had their other products including their phones (TCL 10 Pro and TCL 10L). They're often compared to Samsung in terms of quality and I agree. Top notch!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MrsH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Tv for cheap price…. It’s a QLed 50 inch for $180 super dope budget buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Christmas surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift for my husband. He felt it was easy to set up and the image and colors are a huge improvement from the older television it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $179.99 I paid for this TV I love it. The picture is bright and vivid. It has some gaming setting like FRR and Dolby vision. My only complaint is I do not like that OS and the sound could be better. I have my Apple TV box hooked up to it so the OS really does not matter. I also use it to play my Switch 2 from time to time and it does very well. All of this is great for the price I paid. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Black level

    Rated 4 out of 5 stars

    blacks could be deeper.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blacks could be deeper but the screen content pops more with color than my last TLC TV that was only LCD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Bang for the Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. Very nice picture. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very easy set up. Easy to navigate through menus. We have two other TCL tvs and they give excellent value for the money. This one sent in he bedroom and is used daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use/set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture for the price. Easy to program and really enjoy the ease of all the smart features/apps. Highly recommend for someone that’s needs an all in one tv set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy setup, lightweight so I was able to hang without help, and beautiful, high-quality picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this was the best upgrade me and my family have done in recent years. The picture is clear, movies and shows seem like brand new with the UHD definition. We've already rewatched all of the old classic shows just to see how it looked and we were not disappointed. We've tried different brands like Philips, LG, and Sony but the features TCL provide in our opinion beat them all. If we upgrade to a bigger TV we are sticking with TCL for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50" Class Q5 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this was an excellent buy. It has great sounds for different viewing options and I love being able to change the colors and getting TCL+ was a big bonus as they have over 250 channels of movies and tv. The color is very vibrant and it's a great television. Delivery was absolutely well taken care of when delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV brightness is amazing. The colors are amazing Dolby Vision in HDR 10 look great. It keeps up with New movies with the picture. Awesome TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. Perfect for my bedroom tv. Smart features work just like a higher end tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kh313, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far ok. Skip the FIRE OS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture., esp. for price. Agree with others that the Fire OS is very cluttered, confusing and painfully slow. Have skipped it altogether and connected to ROKU stick. Clean and very responsive on ROKU. Would only recommend if on deep discoinunt sale. Opt for ROKU OS.(Unless you are a big Amazon fan)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Perfect Tv for my sons room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Perfect performance great colors and really good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp 4K picture, solid smart features, good value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture for the Price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q5-Series 50" is an excellent TV for the money. The QLED display delivers bright, vivid colors and great contrast, especially with HDR content. The built-in Fire TV makes streaming super easy, and setup took just a few minutes. Sound quality is decent, though adding a soundbar makes it even better. For movies, sports, and everyday streaming, this TV looks fantastic and feels like a premium model at a budget price. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Interface

    Rated 3 out of 5 stars

    TV Good, Interface Stinks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice but the Amazon/Fire interface and all the unwarranted advertising is disgusting. Get a Roku TV! If you aren't familiar with how difficult Fire is to use, how commercialized it is at all times, and how non-intuitive it is, look into it before you buy this TV. The TV itself is nice though. One big annoyance is I cannot change sound settings in youtube, Amazon Music, or other apps, so you can't turn down the bass. Navigation to Sling is ungainly and takes too many clicks and things are hard to find! Good things about this: The Wall mount plate form factor is terrific, I only needed the plate and didn't need the extension arms for the plate to mount the plate to the back of the TV. Major plus. Quality of image is pretty good, not great, but for the price it is pretty darned good. Bad things: Fire interface. Fragility, almost no bezel and you do NOT want to grip this against the screen and there are no handles, not a good mechanical design. Nevertheless, it's a good TV and I'm generally glad I got it, but I won't go with Fire next time, in fact, I might get rid of all of the Alexa crap in here. I recommend this TV in a general sense.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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