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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, and overall value of the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and performance of the QLED technology, considering it a great option for the price. Positive feedback also highlights the user-friendly interface and quick setup process. A small number of users reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 505 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great TV, got it during a Drop Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and looks great, especially for the price I snagged it for. Only con I have experienced is it was really slow ou of the box but after some tinkering it has become a lot smoother experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. The image is great and the sound was better than I expected. This was great for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, perfect picture, good. Yes, I will recommend it to friends and family. images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very nice TV, the color and picture were bright and vivid. It would be perfect if you were looking for something affordable for watching tv, movies and light console gaming. However it ended up not being what we were looking for. If you are an avid gamer I would suggest going with the qm6k instead as it supports 1440p 120hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to replace a monitor i was using and honestly it was a great investment. My old monitor was a 1080p screen and using this makes things look so much better. I use it to watch shows, play games and stream. Very bright and high resolution. Woukd 100% recommend this tv for anyone thats looking for a cheap price and looking for great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 50" Class Q5 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this was an excellent buy. It has great sounds for different viewing options and I love being able to change the colors and getting TCL+ was a big bonus as they have over 250 channels of movies and tv. The color is very vibrant and it's a great television. Delivery was absolutely well taken care of when delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent for the price; recommended but plz read

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent TV. The picture quality is very good. But this isn’t a “high end” model. So, the options for picture/display settings aren’t as advanced as what I’ve seen from YouTube videos on how to adjust the picture. I am unable to manually adjust the auto ambient levels. FYI, don’t play video games on this TV with the room lights off. The sensor will cause the screen to go from bright to dark based on how much the screen itself causes the light to be brighter in your room. I got a headache trying to play EA Hockey on this tv with the room lights turned off. The screen got brighter and darker just from moving my player up and down the ice. It took me several hours to find out why this was happening. I have almost all the “dynamic” settings turned off now and I keep the lights on when playing games. I never had this problem with a Sony. But again, this is a lower end model. Do some research on how to make the changes on picture settings. Companies dumb-it-down and a lot of people don’t realize that they don’t have to settle for the manufacturer’s settings. Another issue is, I’ve had it go “black screen” a couple times. This occurred when swapping inputs back and forth quite a few times while playing video games and wanting to change back to satellite. It feels like the computer processor got overloaded from having to think too hard and just “timed out”. Resetting the TV resolved this. But is this going to get worse? I’m waiting to find out and is why I bought a 3yr warranty. Currently DirecTv does not have a TCL code for this model. I have to use remotes for channel changing and then for volume. It’s frustrating. It is great to have all the options for video inputs and sound outputs. This was a major factor in my purchase. Hope this helps for someone who is considering purchasing this model.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chuckles,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the money good quality and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value... great picture !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased two of these when on sale ... for my daughters rooms! perfect size, crystal clear picture & could not be happier! great budget TV ... total value !! if on a budget - this is the TV for you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its a good tv for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As everyone knows, often times you get what you pay for. This tv will NOT compete with the likes of sony or samsung, but in the price range it does just fine. Compared to other entry to med level tvs, this one performs really well. I have mine eqiupped with an apple tv because i just hate how slow the internals are with a tv like this, so i can only speak on quality. The picture is good, but not great. For the price, id say its worth. Especially on sale

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on the pictures and excellent surround system sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use/set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture for the price. Easy to program and really enjoy the ease of all the smart features/apps. Highly recommend for someone that’s needs an all in one tv set up.

    I would recommend this to a friend
  • Pros mentioned:
    Qled

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. Perfect for my bedroom tv. Smart features work just like a higher end tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kh313, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice tv. beautiful picture and real nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 4K QLED

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Sales associate was very knowledgeable and I am grateful that I trusted him to choose that for us. Nearly 1 year that we’ve bought and no issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calibrate first, tweak then smile !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - after calibrating then adding personal tweaks. Rtings suggestions helped a lot. Initially, I was like its just okay but calibrating or changing settings helps quite a bit. Remember, its a budget model so have reasonable expections. That said, I am delighted to have the tv. Yes, it has its limitations but cannot be beat for its $199 pricepoint. Thanks TCL/Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FOCUS ON THE "BANG FOR YOUR BUCK!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe the value of this TV. I grabbed the 50-inch TCL Q5 for the $180 Black Friday price, and the picture looks superb. The brightness and contrast are fantastic, making everything look crisp and clear. It honestly gives you an experience close to an OLED TV without the painful price tag. Great service from Best Buy and an amazing product from TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the Money. Found this one on sale. Installed this Brand Recently which had a decent picture so that drew me to consider the brand for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive picture quality! Easy setup. The remote and settings I’ll have to get use to.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CrystalS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and improved Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL tv has a great picture, is super thin, and standard inputs for quick setup. The best feature is the built-in Fire TV. The remote provides direct access to features that you have to toggle through with a Fire Stick. And with my Fire TV Recast DVR the combination is fantastic. Its too bad that Amazon discontinued the Recast instead of adding the ability to record streamed programming. Great tv good sale price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi XAJB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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