Customer Ratings & Reviews
- Model:
- 50Q651G
- |
- SKU:
- 6579462
Customer reviews
Rating 4.5 out of 5 stars with 380 reviews
(380 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 50" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)'s picture quality, ease of use, and price, with many praising its excellent image and simple setup. However, customers are negative about the user interface and connectivity issues, citing problems with streaming and occasional app crashes and Wi-Fi dropouts. Some users found the smart TV interface overly complex. The game mode was also a highlight for some gamers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Great TV. Totally worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Not many TV comes with LAN and headphone connections. The image is not the best but worth it at this price range.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV definition, the internet runs fast everything works
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS TV! Amazing quality and it’s very fast! I will be buying another one!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DustinS, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sound systems still need work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture although I hooked up to my own speakers for better sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Type shi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I really recommend good for gaming and watching Netflix
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a good price. Easy to install and good quality.
I would recommend this to a friend - Cons mentioned:User interface
Rated 1 out of 5 stars
Atrocious and Infuriating - Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this television. Short version: 1) The user interface has issues that are widespread and searchable/verifiable on the web that make this a defective User Interface. 2) There is an unnecessarily difficult Administrative/Password and User Profile system that prevents simple adjustments to Video, Audio, and Device Settings for accounts that are not the Administrator. 3) This uses the Google TV OS, which goes above and beyond the necessity of a Smart TV User Interface. The detailed version: This TV has the single most infuriating UI to deal with, that, in spite of the panel's quality and the low price for what you get, I returned it after having already mounted it and spent nearly an hour pushing forward through the adversarial nature of UI to set up the Apps. Following my daughter's Samsung dying after about 5 years of ownership, It my was my intention to give TCL a chance, seeing as how I had heard good things about their panels and the price was lower than a Samsung for similar specs. This was a huge mistake. I was unaware of the "parental system" built ito the Google TV operating system, and you cannot get around this if you manage a child's Google account. I have a 14 year old daughter who has a Google account, which her mom and I both manage and have never had an issues with, regarding setting up new devices for her to use. Evidently, you cannot setup this TV with a "kids" account--you must first set it up with your personal (parental) account, then add the child as another user, effectively making you the Administrator of this TV. To access Video and Audio settings (such as Brightness, Optical Audio Out, etc), you must switch to the Administrator account, but only after entering a PIN. Upon switching back to my daughter's account, I was faced with a UI bug, wherein she was signed out of YouTube, and when I selected her name, the interface was unresponsive when trying to confirm the login (this is an actual unresolved bug that you can search for on the web and find forum post about it). The solution: uninstall the YouTube App, then re-install it and log her back in (which is a whole process involving approving the sign in for both my daughter and myself). This must be done every time I switch from one account to another... I've been using technology that utilizes operating systems like Window, Mac or Android for over 30 years. I'm also game developer, and part of my job is to design and code User Interfaces--I know what I'm doing, and I know when something like this is fundamentally broken. I've never been so angry over a product that should be exceeding simple to get right. This is inexcusable (in this day and age) and TCL does NOT deserve your money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi STNPrime,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear, we have this in our bedroom and I am very pleased with the value and product
I would recommend this to a friend - Cons mentioned:User interface
Rated 4 out of 5 stars
Good TV Not enough integration with cable provider
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty good. But lacks functionality to integrate with Comcast or Xfinity. Doesn't seem to have
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV Great Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the google tv built in. Picture quality is outstanding at this price point. You can view the picture from almost any angle as well
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ArmandoR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Quality, Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this TV. Excellent picture and snappy response
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Excellent picture quality, better than my new Samsung tv and a better deal also.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and good product love it I will recommend it 100 %
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
50" TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 50" TCL smart TV is perfect-great picture and color.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Amazing TV for the price. Shows a crystal clear picture and fits perfectly in our space.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JanelleM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was purchased for bedroom. Beautiful picture and quality. Easy to set up.
I would recommend this to a friend Rated 5 out of 5 stars
The Tv for your average Joe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color, good for your average late night binge watching tv series, good sound, no real complaints
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GregoryS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL Q6 50"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the TV and video quality is sound.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll definitely recommend this TV, it’s the best and I like it.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great gaming tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the price and perfect for kids playing games on it.
I would recommend this to a friend