Customer Ratings & Reviews
- Model:
- 50Q651G
- |
- SKU:
- 6579462
Customer reviews
Rating 4.5 out of 5 stars with 380 reviews
(380 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 50" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)'s picture quality, ease of use, and price, with many praising its excellent image and simple setup. However, customers are negative about the user interface and connectivity issues, citing problems with streaming and occasional app crashes and Wi-Fi dropouts. Some users found the smart TV interface overly complex. The game mode was also a highlight for some gamers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than my Samsung.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TCL TV, great picture, definitely recommend.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Brian,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Love it and great value, love the device and price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and great value, love the device and price.
I would recommend this to a friend Rated 5 out of 5 stars
Good buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and good for the kids to game! Graphics are great. I recommend it!
I would recommend this to a friendRated 5 out of 5 stars
Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost. Respolution is good for the cost.
I would recommend this to a friendRated 4 out of 5 stars
TCL QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect television for a spare room / exercise room.
I would recommend this to a friendRated 5 out of 5 stars
Great tv at the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for a great friend. He was watching a 24" 1080p tv and was happy. When he got this tv. He was ecstatic. He absolutely loves his new tv.
I would recommend this to a friendRated 5 out of 5 stars
Lovely TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV . Installation and starting the TV is very easy and all required steps are clear even for a novice user.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi yasi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price good garage tv,would like narrower base to put on tv
I would recommend this to a friendRated 5 out of 5 stars
TCL-TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV easy to set up. Always enjoy Best buy for electronic purchases.
I would recommend this to a friendRated 3 out of 5 stars
Picture quality not what I expected.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the picture quality feels like a hotel TV kind of oversaturated and not so clear. Everything else is perfect. It does the trick but I think I should have waited until Black Friday or something.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Richard,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
great TV for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problems are 3 hmdi port (one of the acr) and no option to anchor CC to Bottem of screen
I would recommend this to a friendRated 5 out of 5 stars
Man, was not expecting this much goodness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - awesome features and functionality for the price. Too amazing for so little. Beyond expectations.
I would recommend this to a friendRated 5 out of 5 stars
TCL Qled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kaye, from TCL, provided superb customer service. She ensured my TCL Qled tv, was all set up prior to departing the call. Kaye was very patient and knowledgeable. I am enjoying my new TCL Qled.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Happy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Content
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine tv for the size and the price. Would purchase again. No issues setting up.
I would recommend this to a friendRated 3 out of 5 stars
slow response and sound stops working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought tv less than a year and sound just stops working from time to time and I have to plug the tv out to get it to work again. Also has very slow response time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good enough, but lacks impact at night
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for an entry level, but not bright enough to overcome glare from a moderately bright room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Drproctor1995,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV with excellent interface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV interface is great. TV is a little bit oversaturated/bright on default settings but overall good
I would recommend this to a friendRated 1 out of 5 stars
Horrible! Tried reaching out to TCL, no response.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is impossible to get rid of that “soap opera effect”. Everything you watch that has any bit of movement, makes you feel like you’re on the movie set watching it and I don’t mean that in a good way. Anything with action, and it’s like the cameraman is having a seizure. It just shakes uncontrollably. I’ve tried going into the settings to change anything that looks like it would fix it, nothing works. I emailed TCL almost 3 weeks ago, no response other than “give us 24 hours”. They’ve had over 400 hours to get back to me. Also, the internal speakers this thing has, atrocious. I bought a sound bar and the audio is off by like half a second. There’s an audio delay setting in the tv, useless like the other settings. I had a TCL before and had no issue. Went with their “higher end” and it was a waste of money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RickC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price and quality is nice just wish it was thinner
I would recommend this to a friendRated 2 out of 5 stars
Best Buy Company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv we received was used. The box was torn in several places and taped together. There was no power cord and it was missing screws for the legs. There was no paper work with it. The man I talked to about it was not an American. His english was not good. I don't think we will be buying anything from Best Buy again. The product was probably ok , but the company [Best Buy] was not
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PAULT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support