Customer Ratings & Reviews
- Model:
- 50S551G
- |
- SKU:
- 6579454
Customer reviews
Rating 4.5 out of 5 stars with 126 reviews
(126 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 50" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) for its exceptional picture quality, frequently praising the clarity and vibrant colors. The ease of use and intuitive navigation of the smart TV features are also highlighted. Additionally, many appreciate the value for the price. There were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV! Great Price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a replacement for a 2nd room when my previous TV started fading, etc. I am amazed at the quality of the picture and sound. However, I did learn that you need to buy and HDMI cord for 4K to obtain that quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy set up. Would highly recommend it to anyone wanting a tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV at a Great Price Point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One week in and no issues! It provides a clear and vibrant image and has been performing as expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv for a gift. Very nice picture and a great value
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv rating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv for such a low price. I would recommend this tv to anyone looking for a good tv at an awesome price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture easy to set up I mounted mine on a wall mount so I was happy about how light the tv is
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Will get another whenever the time comes
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Really good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality sound and really good resolution everything is perfect in 4K
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing television nice loud and it pairs perfectly with my google doc it’s so clear to watch and hear
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Looking for a perfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and color. Perfect for gaming and watching movies.
I would recommend this to a friend Rated 1 out of 5 stars
Arrived Warped with Defects, No Accountability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this TV 18 days ago. When I unboxed it, there was slight warping on the top where the plastic backing and edges of the unit has separated from the edge of the screen. Light leaks through. It was fine, but now it's expanding. It's not mounted on the wall, just standing upright out of the box. A minor flaw I could live with has gotten exaggerated now that it’s out of its packaging. I attempted to reach out to Best Buy to remedy this issue. Best Buy said I needed to go to TCL to use manufacturer's warranty. TCL said the issue was not covered as, according to their logic, "every product is thoroughly checked before sending to stores, and therefore any and all manufacturing issues would have been caught, so we will not cover this as it must be damage from Best Buy. Any physical defect - any issue at all - isn't our fault!" So much for that warranty! I attempted to take this back to Best Buy, and the Geek Squad refused to touch the issue because it's "under manufacturer's warranty" -- and sent me BACK to TCL, where I received the same response that no, it's not under manufacturer's warranty. No one will take accountability for the broken product I received. Over $200 down with a broken, low quality television, and no one will address it. Pick another brand that will actually honor its warranty - TCL is clearly above that with their "outstanding" quality control. And, pick another store that will make it right. Thanks, Best Buy and TCL!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. e would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for price excellent picture and sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarcelloD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my purchase. It has good picture and sound quality. My experience with online shopping from Best Buy was convenient.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Delivery was quick. Very pleased
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV I will recommend my friends to get one picture looks good features upgrade
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv speakers are really nice, great for gaming
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
TCL 50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything as advertized, easy to wall mount, easy to program, installed and watching tv in 20 minutes
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect size for my room
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any issues. Sounds good and image quality good as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 6 year old he loves it Picture quality great and he knows how to operate it well
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is.wonderful. Sound quality is verygoog.First time with a smart TV and I really like it. Using the mic on the remote is easy to use and locate programming.
I would recommend this to a friend