Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV has lasted me years play Roku shows and all like my review!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I have had it for a year and it works wonderfully for me, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    App crashes/freezes when I play some content

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two stars are for the picture quality and the design which is impressive. Otherwise, this has been really bad experience for me with a smart TV. I was pretty exited when it arrived. But now i am totally bummed with the TV. I assume the issue is with Google OS with TCL. I just got it delivered yesterday and I started seeing issues the same night after I set it up. I am okay with software being little lagy. I understand it's a new platform. But the App crashes or the screen freezes after I play a content on the HBOmax, Hulu. Netflix crashed couple of times. In a days time I had to reset the system 4 times. Reinstall the apps multiple times, Plug out and power on the TV to get it running as the TV became unresponsive after the screen froze. These are major issues which should have been handled before marketing the product . What's the point of calling it a smart TV, if you can't take proper advantage of it. Now, it's making me think may be I made wrong choice. It is annoying when your TV doesn't work as it is supposed to work. Not sure if these issues would be fixed any time sooner or I should hold on to this TV at the first place.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yujjit,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the colors and quality of this tv, at first I was skeptical because I got it for $211 with taxes, so I wasn’t expecting much from this tv but in all honesty I’m 1000 % satisfied and I got it tell you I have a Samsung tv 4k and this one gives me better colors there is some little grey-ish tone on the black but not bad at all, I’m very very happy k purchase this tv and I recommend it 100% and one more thing it’s super bright.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Using since a year no issues found so far. Picture quality everything seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed by TCL

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TCL TV and I could not be happier with my purchase. It is seriously impressive considering the cost. It checks every box. QLED is so worth it. Even the speakers are great. I hope TCL keeps this up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nee TCL Fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect TV for its price. It has good picture quality. You’d really have a good comparison which is at par, with the LED TV. It offers good sound quality and can display a nice screen for PS5 and Nintendo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good for the price. It has decent sound and picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good picture for the price, this TV also has plenty of streaming services to choose from as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture but TV is slow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great quality and the sound is also really good. It’s not an easy transition though if you’re familiar with a Roku device. The ease of moving from channel to channel is not really there. It’s a nice device but doesn’t compare well against Roku. The remote also doesn’t respond quickly

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kim,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    As long as it lasts, it’s a great tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this at a substantial discount before Black Friday. Turned out to be an awesome tv. I put it on Dolby Volume and voila, looks great and no further messing with settings. It has extreme brightness. I already had an Appletv 4k so that is what I am using to watch programming. The only question is does it last? I will add it isn’t perfect. Some artifacting. A bit of light bleed. Probably best from 9’ away. But still good closer. I am not coming from an OLED tv tho and again had a substantial discount. I would pay more now that I have used it for almost a month. Again super bright. Makes colors pop and makes the tv seem more expensive. Definitely a step up in my mind from the 4 series which I have experience with. Oh one more thing. I use original HomePods for sound so really no experience with the tv speakers. I might have heard them once. Seemed pretty loud relatively speaking with decent surround effects.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the viewing experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for a great price! I love the sharp and crisp pictures and the viewing angle is not too bad at all. QLED technology is definitely improving the viewing experience and well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an always on tv, used to watch sports all day, and use as a digital fishtank. It gets pretty bright snd the sound is average. My only gripe is the interface is a bit slow. For $200, can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55" Class 5-Series TV Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. I previously had a far more expensive Sony Bravia XJ90, and this one is very similar in quality. Average sound at best. Invest in a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review TCL QLED 55" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. It is crystal clear and the audio is superb. The size is big. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV that I got for Black Friday. Amazing price and amazing picture quality. Can't complain regarding anything so far. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Definitely gets BRIGHT!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous TV. Do the updates. The early reviews are from before the updates available today, which do a GREAT job correcting the color settings. I went into this knowing the GTV implementation was poor, but we use Fire TV. So I did the 'Basic Setup' and have a Fire TV Cube connected to it via HDMI and a sound bar connected to eArc HDMI 1, and the picture is mind-blowingly good! The audio isn't horrific at all, but obviously not movie theater quality, so my suggestion is at minimum, a sound bar should be a part of your setup. I buy a TV for the PQ, nothing else. A TV is, and should always be nothing more than a big monitor that gets TV stations from an antenna. Beyond that, get whatever gadget you want to view and connect it. We don't game so can't comment on that, but I see no reason an Xbox or PS5 wouldn't play outstanding on this set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price!!! Good clarify and amazing sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    W TV

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! would Definitely recommend One of the Best QLEDs for the Price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about a month and so far it's been great. I found the setting right out of the box are perfect.

    I would recommend this to a friend