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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,500 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great but most of the apps like Disney plus and other streaming services don’t work very well it’s a 50/50 whether you’ll be able to use them or not the goodly operating system sucks

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RyanR,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good image. excellent functionalities. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    For $199 it's worth it. For more it's not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $199 I will deal with the couple issues I have. Pros: picture quality is top notch. Speakers are not bad for cheap TV speakers. Lightweight and google OS. Supports eArc. 3 HDMI ports Cons: Google OS on this TV is stupid slow. I expect better of a TCL series 5 TV. Apps cut off after 2-3 minutes when watching after you first turn it on. Example: everytime I open Sling TV when I first turn on the TV it's crashes. After I open the app back up from crash it stays on until I'm done watching TV. Annoying. This is a 2nd tv to use in the living room to watch TV while I play games on my 75 or watch another game. It was an impulse buy for the price. I'll keep it for what it is but wouldn't have as a main TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55 inch 4K TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value....Especially for the size & price. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly reccomend!! Best Buy wins again!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC TV!beautiful quality and great price!! Thank you Best Buy for the awesome deals!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice Tv for the price. My grandson love watching his TV. Yes i would recommend this Television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with superb picture quality and visuals are clear.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Abhi,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance and quality are good. Sound quality and refresh rate too good

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pleasing to the eyes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!! Full of color and vibrant! Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this brand is pretty good for the price when I purchased it during the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV. Especially for the price! I expected less that what I got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and nice Google interface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice got the price. I have several Roku TVs that I like and a Chromecast TV dongle that I really like so decided to try this. Nice interface and really no bezel. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, got it for a great price. Very impressed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL55 qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat tv ever picture quality awesome. Great tv to watch movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MAKE SURE VOICE ACTIVATING IS SET UP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV so that it would be easy for my mother to operate it she is 86 years old it has less buttons on the remote but she’s having trouble doing the voice activating apparently Google doesn’t recognize the voice activating somehow she tried calling TCL to get some instructions and they couldn’t help her so when you buy the TV you just make sure you set it up for your person who you’re giving it to so that they don’t have any trouble operating it and that they don’t have to call customer service

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JOHNNYMACK,

      Thank you for taking the time to provide your feedback. We're sorry to hear that your mother may be experiencing some trouble with voice commands. We would love the opportunity to look into this for you to see if we can assist her. Please have her reach out to us at [email protected] with her contact information and a description of what she need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works , colors a little off and mounting was not off a standard size, but everything worked with a little engineering. (It’s the one on top of the bigger one in picture)

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    TCL Over Sony & Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Thing You Can Buy Thats Not OLED this TCL interface looks a lil dated but downloading and different theme and screensaver is the easy fix for the Roku Version that has different features compared to the R635, Google Version including a faster 144Hz refresh rate and a Mini LED backlight that's designed to improve local dimming performance while increasing peak brightness. Which is why i said its the best thing next to a OLED now i did have some flickering problems with Dolby Vision on Netflix but i did a factory reset and I haven’t experienced the same issues so far happy TCL Owner

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Comes Through With Another Winner!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new TCL TV! The picture quality is outstanding! My son had recommended this model to us and the early evidence is that he was absolutely right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture colors are vibrant and it is easy to control. The colors are great, tv works faster, it’s thin, and works even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It’s super clear, super light weight, but not that ‘cheap dull color clear’ you tend to get on cheap TVs. This has quality HD clear and is just a great cheaper than others HD QLED tv. Glad I spent time searching for it, even old shows like Star Trek next gen from the 80s- 90s look great on the screen. Has many color options too.

    I would recommend this to a friend
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