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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a great picture. Fast delivery and install went perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Carol's TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv good picture, good quality and the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Holiday Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Delivery was on time. Enjoying my tv.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Nothing But Issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proceed with caution, this TV has given me nothing but problems. Apps will freeze or close out for no reason. There were long delays in response time using remote control. Then the TV started having issues turning on & off. Nail in the coffin was I got the screen of death where it would turn on but nothing would load and just show a blank template. All in less than 5 months of owning the TV. Best Buy has refused to help out with any sort of exchange, reimbursement or solution. Very frustrated and regret buying.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brett,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TCL For the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t v for my sons ps5 …… . Price was amazing..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv for my boys for a upgrade in size.I think its good enough for them to play they PS5 on and i got it on sale Thanksgiving 2022 for $199 online i had to get it cause i knew the price would change. I usually dont buy this brand but i could not beat the price and its good for them long as they can play the game

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent tv is very nice easy to use veri good tv .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head-on viewing is great. It washes out when you’re off-center. There are a few other quirks with the Google OS but overall it’s great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great picture for movies and gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice size, not great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv alone was decent but not as great of a price for that size range. The sound quality was cringey and sounded like it was echoing from a boom box. This is more useful for a children's bedroom for basic necessities. For an entertainment space, I would highly recommend that you purchase a sound bar to accommodate the Tv sound quality.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KirkchelleH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got it for Black Friday special deal. Only thing I don’t like is the Tv internal speakers sounds like a outdated tv speaker. My LG 2018 model has a better sounding internal speaker than a 2021 TV. Ironic. Overall satisfied with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a shame about the quality control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get a good one, the screen looks nice. However, these TVs have a problem with color uniformity. I've tried two different units now, and each looks like it has dark streaks running across the screen. It's most noticeable when the camera pans across a scene or when one color takes up the majority of the screen. I'm debating if I want to try exchanging again or if I should just return it for something better.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RanP,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for HD such as movies, for broadcast tv like news etc.. picture tends to be less appealing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV and I got on sale for $199! HDR, Dolby Vision and 240 tru motion which makes TV look similar to 120hz. Comes with Google Chromecast built in. Has features that most $1000 tvs have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL 55’ 5 series Google Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good. Decent for a Black Friday deal. Fast and responsive, works well with other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I got it in 200$. Google ts is not good at all. Go for roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! Great picture! Purchasing on line was easy! Delivery was right on time, and the young man who delivered the tv was very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great can also connect to Bluetooth speaker for better audio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deal but the system does lag a bit when using Wi-Fi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m use it for bedroom and didn’t have any problem with it.

    I would recommend this to a friend
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