Customer Ratings & Reviews

Great picture ,still learning all the remote control functions.

This TV is good and the price is reasonable. Good buy.

Tv throughout the year has definitely been stuttering gradually more and more and finally there is a green screen constantly showing where black is supposed to be!

The Fredericksburg Best Buy store has always provided outstanding customer service. From my Mike and crew in the auto install section to the Geek Squad and the Customer Service desk up front, the whole crew in this store shows enthusiasm when helping me with my order.

Great value for money. I got a doorbuster deal for this tv that I could not miss. It was a seamless transaction from order to delivery. I have no regrets. Good quality tv for an even better price.

After just a few weeks of being used, the television is getting stuck in reboot cycles without anyone pressing any buttons on the remote. It bounces between the FireTV logo and the TCL/FireTV logo continuously. The only way to stop it is to unplug the TV and start all over again, just for it to start once again. It is doing this at any time, including the middle of the night. Occasionally, it is randomly changing inputs and the volume without anything being pressed. Would upload videos to show the issue if I could.

Love it well with the money we spent it’s perfect, it’s amazing quality

I love my tv! It works very well. It’s fast to boot up and easy to use.

My tcl 55" has a blue screen and you cannot see picture. Sometimes it works but sometimes solid blue. Have been on the phone for hours with support doing all kind of stuff that has nothing to do with screen. Even did a factory reset and check different platforms over and over and over. Still has blue screen now they want video so sent one. Now they say they didnt get it but I did on my email cc. Now have to send another one. These people are not going to replace my tv that is only 7 months old with warranty. Spent hours with these people even though I have warranty nothing is good enough. Doing everything they can to not honor warranty. Gonna send 1 more video and then see what they come up with. These guys are legally ripping me off crooks. Am serious have spent hours with these people even with warranty. It is not worth it do not ever buy TCL/

It’s a nice tv for the price it’s been sold at I would recommend it

I have highly enjoyed the TV I purchased from Best Buy.The Geek squad and other staff members always perform excellent customer service whether it’s in person or by phone

The tv shows pretty well however I have noticed an issues with the sound has developed. Some channels, the sound comes in very loud and others are too low even with the volume on 25. Also, channels and apps are not coming in all the way or bottom of the screen is not showing.

I’m very satisfied with my purchase. The tv was delivered on time and packaging was great. I’m looking forward to purchasing again.

Was amazed at how good this tv is for its price. Bought it during the black Friday deals and I’m very satisfied with it’s performance

I don't know about the TV itself, but the screen defect was discovered after the TV was installed at home. It's very tiresome to pack the TV back up and drive 10 miles to return it to the store. The manufacturer clearly needs better quality control.

This Tv is amazing, I recommend it to all of my friends it’s a big TV and it gives you exactly what you want!

Are old tv was dying so we bought this on Black Friday Great for the living room with Amazon built in

Not working lol I would like doing thinks on it own like changing apps and kicking us off what we’re watching randomly nobody doing anything just in our shows and taking us back to the main menu thinking about returning it

Excellent product. Very pleased with the quality and over all experience from purchase to pickup.

Great tv works great with wifi and like the Bluetooth options and would recommend this tv to friends and family.