Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,350 reviews
Rated 2 out of 5 stars
Best Buy out of box of tv.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the tv out of the box. The mounting screws aren’t the best but to each their own. The tv has started to fade its color over the past 1 month of owning it. If you’re willing to risk it being a bad buy I’d say it’s a good purchase for the price.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi CaitlynM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Cons mentioned:
Responsiveness
Rated 1 out of 5 stars
A great TV that has features that won't work!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since the beginning this TV has not work properly or not at all.
Features/applications do not work. It gets lagged/stops working. Everytime I do ANYTHING, I Have to reboot.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi DavideMc,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broken out of the box and outside the return perio
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for Black Friday to use at my new house. Took a few of months to get moved and installed, and when I went to take it out of the box for the first time, the screen is cracked. No signs of damage on the box or packaging, but this is now a paperweight. Best Buy return policy says I have 15 days, and I am well past that. I bought two TVs, a washer and dryer and a bunch of other items for the new house. Last purchase with Best Buy.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi JC,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broke within year
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke within a year and customer service is hard to deal with or get ahold of.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi DanielE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
TCL Fire Tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote will not connect to the TV. After talk with customer service the TV will have to be returned for a refund.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi CharlesG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Led is messing up I need a replacement
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
LED went out I bought it in November 2024 and it went out by July 2nd 2025
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MichaelB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst TV ever! It freezes all the time and regularly shuts down.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi LanceL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broken TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Order open box excellent condition according to the description. Put up on the wall and turned on to my surprise the corner was bent...
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TechTools,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Remote not pairing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just took this tv out the box, tried to pair the tv to the remote but it is stuck
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Pippen,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Ease of use, Picture quality, Setup
Rated 4 out of 5 stars
TCL tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, light, thin,very nice picture and sound
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Robert, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Pros mentioned:
Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
TCL FireTV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better than I expected - originally ordered a Roku TV but this one delivered by mistake. Found the picture was great and it was easy to set up. Sound quality was good compared to most in this price range. Works great on a wifi connection which was a added plus.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Choice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up the TCL 55” F35-Series (2025) mostly because the price made sense and I didn’t feel like overthinking it. Honestly? I’m impressed.
Picture quality is clean. The 4K looks sharp, colors pop without looking fake, and HDR actually does something instead of just being a buzzword. Sports look smooth, movies look legit, and streaming shows don’t feel washed out like some budget TVs I’ve had before.
Fire TV is built in and it’s fast. No laggy menus, no freezing when switching apps. Netflix, Prime, YouTube, all load quick and the remote is simple. I didn’t have to Google how to use it, which is underrated.
Sound is… fine. Not amazing, not trash. If you’re an audio snob you’ll want a soundbar, but for everyday watching it gets the job done.
For the price, this TV punches above its weight. It looks good on the wall, performs well, and doesn’t feel cheap. If you want a solid 55” 4K TV without blowing your budget or obsessing over specs, this is an easy yes.
No regrets.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Excellent TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great TV even better that its a fire tv I definitely recommend 100%. I was a fan of ROKU TV but the fire tv is great. Also the size is perfect I got 55 inch it seems bigger than mist 50 inch series. The color and screen is so vivid and pure.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing 4K Picture and Great Value TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TCL F35 UHD 4K Smart TV is an outstanding purchase and has truly exceeded my expectations. The 4K picture quality is sharp, detailed, and vibrant, with excellent contrast that makes movies, shows, and sports look immersive and lifelike. Upscaling works very well, and even regular HD content looks noticeably better. The smart TV interface is fast, smooth, and easy to navigate, with all major streaming apps running seamlessly. Setup was quick and hassle-free, and the TV feels well built and premium for its price range. Sound quality is clear and perfectly adequate for everyday viewing. Overall, this TV delivers exceptional value and performance, easily competing with much more expensive 4K TVs. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Easy Setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues encountered. Set up on a portable tv stand was easy. FireTV apps were easy to set up. It does take some time for the tv and apps to update pack your patience. 4K picture did not disappoint.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Good product priced right
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TV on a Black Friday sale, as a gift. It was super easy to install and setup for my elderly parents. They are thrilled with the quality.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Crispy Clear HD Picture. It's like clear water!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was bought to spreadhead a fundraiser activity for my church. As a member of the finance comittee, this was an innovative way to bring in financial contributions to help meet our goal of $1000. A raffle was held and the individual that won love the features of this TV. She stated the picture is crispy clear, easy access to apps, mimumum confusion with set up, and vary lightweight. I would recommend this TV a zillion times as it is definitely an awesome product for a great price.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
TCL tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv picture is great. Easy to set up and program with apps.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Clear and bright results
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear picture. Easy to use features. Beautiful colors. Easy to clean screen. Nice sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing Deal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t believe how cheap this television was on Black Friday. Color quality is insanely good, visuals are crisp and the sound quality is also superb. I was looking for a good smart tv to replace my old one, and I could not be happier with this purchase. The tv does require you to have an Amazon account to login, but making one is very easy if for some reason you don’t already have one. I would recommend this tv to anyone who wants a great deal on a mid-sized smart tv.