Customer Ratings & Reviews

TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)

Model:: 55F35; |
SKU:: 6597528

User rating, 4.4 out of 5 stars with 1288 reviews.

Highly rated by customers for:

Customer reviews

Picture Quality
Rating 4.6 out of 5 stars
Sound Quality
Rating 4.5 out of 5 stars
Brightness
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)'s picture quality, affordable price, and ease of use. Many appreciate its lightweight design and vivid colors, making it suitable for various settings. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (1,240)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 5 Showing 81-100 of 1,288 reviews

Rated 5 out of 5 stars
Jen’s tv
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it well with the money we spent it’s perfect, it’s amazing quality
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my tv! It works very well. It’s fast to boot up and easy to use.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi TVAddict, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Hasn't been a year yet
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv shows pretty well however I have noticed an issues with the sound has developed. Some channels, the sound comes in very loud and others are too low even with the volume on 25. Also, channels and apps are not coming in all the way or bottom of the screen is not showing.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi JeorginaT,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Phenomenal in-store Support
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Fredericksburg Best Buy store has always provided outstanding customer service. From my Mike and crew in the auto install section to the Geek Squad and the Customer Service desk up front, the whole crew in this store shows enthusiasm when helping me with my order.
I would recommend this to a friend
Rated 5 out of 5 stars
Television
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using close to a year. Very good product..........
I would recommend this to a friend
Rated 1 out of 5 stars
FRAUD
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My tcl 55" has a blue screen and you cannot see picture. Sometimes it works but sometimes solid blue. Have been on the phone for hours with support doing all kind of stuff that has nothing to do with screen. Even did a factory reset and check different platforms over and over and over. Still has blue screen now they want video so sent one. Now they say they didnt get it but I did on my email cc. Now have to send another one. These people are not going to replace my tv that is only 7 months old with warranty. Spent hours with these people even though I have warranty nothing is good enough. Doing everything they can to not honor warranty. Gonna send 1 more video and then see what they come up with. These guys are legally ripping me off crooks. Am serious have spent hours with these people even with warranty. It is not worth it do not ever buy TCL/
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi JimmyS,
  
  Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Definitely the Best Buy of the year!
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Posted 10 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have highly enjoyed the TV I purchased from Best Buy.The Geek squad and other staff members always perform excellent customer service whether it’s in person or by phone
I would recommend this to a friend
Rated 1 out of 5 stars
Getting stuck restarting without pressing anything
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After just a few weeks of being used, the television is getting stuck in reboot cycles without anyone pressing any buttons on the remote. It bounces between the FireTV logo and the TCL/FireTV logo continuously. The only way to stop it is to unplug the TV and start all over again, just for it to start once again. It is doing this at any time, including the middle of the night. Occasionally, it is randomly changing inputs and the volume without anything being pressed. Would upload videos to show the issue if I could.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 9 months ago.
  Hi Cody,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Beautiful tv. True LOVE
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Posted 8 months ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this tv. Has so much to offer just finding out all It offers. I actually can’t stop Watching it
I would recommend this to a friend
Rated 5 out of 5 stars
Satisfied with my purchase
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with my purchase. The tv was delivered on time and packaging was great. I’m looking forward to purchasing again.
I would recommend this to a friend
Rated 3 out of 5 stars
FireTV
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Posted 4 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great tv, the display is very clear the only thing is that I like to feel like I’m in a movie theatre, the regular sound wasn’t loud enough so I bought a soundbar.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 4 months ago.
  Hi JamieT,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Great price
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Posted 10 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was amazed at how good this tv is for its price. Bought it during the black Friday deals and I’m very satisfied with it’s performance
I would recommend this to a friend
Rated 4 out of 5 stars
Yes, I recommend it
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is great. The only thing is that you have to turn up the volume a lot to have more power.
I would recommend this to a friend
Rated 5 out of 5 stars
TCL 55 inch
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Are old tv was dying so we bought this on Black Friday Great for the living room with Amazon built in
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product and service
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Posted 9 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Very pleased with the quality and over all experience from purchase to pickup.
I would recommend this to a friend
Rated 3 out of 5 stars
Milky
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Posted 3 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen looks milky. Look at the picture below to see what I am talking about
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi RoseanneB, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
TLC TV
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Posted 8 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome deal. Perfect to replace my last tv. Absolutely best price in town.
I would recommend this to a friend
Rated 5 out of 5 stars
First time owning
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Posted 10 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv works great with wifi and like the Bluetooth options and would recommend this tv to friends and family.
I would recommend this to a friend
Rated 5 out of 5 stars
My gift
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Posted 9 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it ♥️ my Christmas gift to self , was without a tv in my bedroom for sometime
I would recommend this to a friend
Rated 5 out of 5 stars
Narasimha
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very good experience. Item is good. My family is enjoying to watch the movies.
I would recommend this to a friend