Customers are satisfied with the picture quality, price, and ease of use of the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025). Many customers also appreciate the TV quality, weight, and color. However, some customers have expressed concerns about the remote control, speed, app performance, and operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,349 reviews
Rated 1 out of 5 stars
ATSC 1.0 Tuner Poor Reception - OTA Unacceptable
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 12 year old Black Friday Hisense 4k U7H gets all my local stations without rotating my antenna. The F35 does not get half of them at all, the rest with mosaic distortion - and just one marginally if the antenna is precisely oriented.
The TCL channel scan identifies more stations than my old Hisense, but 90% of them do not come in. How can it find more stations but receive fewer?
In 12 years, the ATSC tuner would be a few generations newer and would outperform an old one.
TV is used for OTA. I'll either take it back (most likely) or maybe step to up an ATSC 3.0 STB or PC card.
WOULD I RECOMMEND:
NO if you plan to use for OTA
YES but only IF it is robust and lasts many years.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MrCreosote,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Bought two, One didn't work.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 of these, 1 smart TV roku function wasn't working from the start.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi AlexW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
Best Buy out of box of tv.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the tv out of the box. The mounting screws aren’t the best but to each their own. The tv has started to fade its color over the past 1 month of owning it. If you’re willing to risk it being a bad buy I’d say it’s a good purchase for the price.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi CaitlynM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Don’t waste your money
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trash. Tv is shot after only 6 months. Still under warranty and tcl has been giving me the run around for over 3 weeks with absolutely no resolution. When you first power the tv on it’s fine but after about an hour of use the screen color looks like film negatives.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MarkC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broken out of the box and outside the return perio
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for Black Friday to use at my new house. Took a few of months to get moved and installed, and when I went to take it out of the box for the first time, the screen is cracked. No signs of damage on the box or packaging, but this is now a paperweight. Best Buy return policy says I have 15 days, and I am well past that. I bought two TVs, a washer and dryer and a bunch of other items for the new house. Last purchase with Best Buy.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi JC,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broke within year
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke within a year and customer service is hard to deal with or get ahold of.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
A great TV that has features that won't work!
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since the beginning this TV has not work properly or not at all.
Features/applications do not work. It gets lagged/stops working. Everytime I do ANYTHING, I Have to reboot.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi DavideMc,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Led is messing up I need a replacement
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
LED went out I bought it in November 2024 and it went out by July 2nd 2025
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MichaelB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
TCL Fire Tv
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote will not connect to the TV. After talk with customer service the TV will have to be returned for a refund.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi CharlesG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Broken TV
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Order open box excellent condition according to the description. Put up on the wall and turned on to my surprise the corner was bent...
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TechTools,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst TV ever! It freezes all the time and regularly shuts down.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi LanceL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Remote not pairing
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just took this tv out the box, tried to pair the tv to the remote but it is stuck
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Pippen,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Outstanding Picture and Value – Perfect for Sports
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TCL 4K UHD TV specifically for football season, and it did not disappoint! The picture quality is incredibly sharp, especially during live sports where every detail—from the turf to the jerseys—is crystal clear. Motion is smooth with no blurring, which really impressed me for a TV in this price range.
Setup was fast and intuitive, and the built-in Roku interface makes switching between apps like Netflix, Hulu, and YouTube super convenient. The colors are vivid, blacks are surprisingly deep, and even in a bright room, the screen holds up great.
Sound is decent for a flat screen, but I paired it with a soundbar for that full home theater feel. No regrets there.
I’ve owned TVs from bigger brands that didn’t perform this well out of the box. This TCL truly overdelivers. I highly recommend it to anyone who wants premium features without the premium price tag. A++!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Right Price
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is very light, easy to set up. Good quality picture.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Brittanie, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Pros mentioned:
Picture quality
Cons mentioned:
App performance
Rated 4 out of 5 stars
TCL review
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good product I would definitely recommend its purchase very clear pictures, volume audio level quite acceptable The only setback is that the storage for the apps are very limited does not give you a lot of storage for apps. This unit was easy to set up an easy to connect to Wi-Fi.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Drtechman,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality, Tv quality
Rated 5 out of 5 stars
Awesome Value
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tv, especially for the price. The picture is very good and the fire tv work better than expected. Some reviews on line said the built in fire stick did not meet expectations but I have not had the same experience.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Justin, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
Pros mentioned:
Picture quality, Tv quality
Rated 5 out of 5 stars
Fire TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice big clear TV. Noticeable improvement over the last TV. Fire stick (remote) is large which we prefer. Great deal!
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Speed
Rated 3 out of 5 stars
Just good enough if you get it on sale
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Assembly is very quick / easy (if you're not doing a wall mount). Product is light and easy to maneuver around tight spaces despite its size. The built in sound is decent/good but I'm still using a sound bar for better quality/direction. The 4k picture quality is okay but not as good as it appeared in the online visuals or the store demo's. The processor speed on the product is also less that what it should be to operate for streaming content properly (I have a very high speed connection yet the device stalls too often compared to my other TV viewing the same streamers.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Debbie,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Crispy Clear HD Picture. It's like clear water!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was bought to spreadhead a fundraiser activity for my church. As a member of the finance comittee, this was an innovative way to bring in financial contributions to help meet our goal of $1000. A raffle was held and the individual that won love the features of this TV. She stated the picture is crispy clear, easy access to apps, mimumum confusion with set up, and vary lightweight. I would recommend this TV a zillion times as it is definitely an awesome product for a great price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Purchase, Value for Money!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
recently purchased the TCL 55" Class F35-Series 4K UHD HDR LED Smart Fire TV, and I have to say I'm pretty impressed. The picture quality is amazing for the price, the 4K resolution is clear and vibrant. The HDR really enhances the colors, making everything look more dynamic. Setup was pretty straightforward too, especially with the Fire TV OS built in – I had all my streaming apps up and running within minutes. The remote is simple to use, with voice control that actually works better than I expected.
However, there are a few small downsides. First, the sound quality isn’t the best. I had to connect a soundbar to get a fuller, richer audio experience. Also, the TV’s interface can sometimes feel a bit sluggish when switching between apps or scrolling through menus. Nothing major, but it's noticeable when you're used to a faster system.
Overall, this TCL TV offers excellent value for the price and delivers a solid 4K experience. Highly recommend it for anyone on a budget but still wanting a quality smart TV.