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Customer Ratings & Reviews

Your price for this item is $256.99
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The comparable value price is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 226 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the 55" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its exceptional picture quality, brightness, and ease of use, frequently citing the vibrant colors and clear images. Many also appreciate the value for the price. However, some users have noted that the remote control could be improved and that the software occasionally experiences slowdowns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 226 reviews
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality seems good for the price. I used it for gaming and the performance is fine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop at the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with the first TV on Best Buy was right there to replace it and it’s and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. I bought this TV for my living room, and it does not upset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is ok. Nothing exciting but for the money, not too bad

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharlesP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL -55'' 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV for the price and size! Last minute purchase pre black Friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. A good purchase. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to replace 10 year old bedroom TV. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fantastic and bought at a great deal for Cyber Monday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a best value tv. Reasonable price for a smart qled tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shop TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale, like it a lot. I use it for a shop TV & monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why does this need a title it ain’t an essay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s laggy, but overall it’s an OK tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good product and service. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy setup voice control !!! I would recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Slow and Laggy Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in software is slow and laggy. There is even a lag just turning up or down the volume. Picture and screen is nice, but the software ruins the experience.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamieB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Phenomenal picture. Not a lot of bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great value. Great customer service. Great Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Black Friday Special. Great for gaming and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! TV works awesome! Quality is A++. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid overall, gaming features are nice for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very happy with the qled screen when I'm gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4k tv for the brand and price. Cant complain!

    I would recommend this to a friend