Customer Ratings & Reviews
- Model:
- 55Q550F
- |
- SKU:
- 6593218
Customer reviews
Rating 4.4 out of 5 stars with 226 reviews
(226 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 55" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its exceptional picture quality, brightness, and ease of use, frequently citing the vibrant colors and clear images. Many also appreciate the value for the price. However, some users have noted that the remote control could be improved and that the software occasionally experiences slowdowns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good Tv but 4 months in & Sound is completely out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv is pretty good. Picture is great. Casting most things is ok. I absolutelyhate that you must use Apple air play for some things. It is terrible. Disconnects every few minutes. I miss chromecast - souch better. This is the concerning part: Sound was pretty good (after very specific adjustments via equalizer and settings) until it went completely out a couple of days ago. This is about 4 months after purchasing. Luckily I purchased a warranty. A technician is going to have to come out to fix the sound. Hope this does not happen again. I would recommend purchasing a warranty if you buy this TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Twhit44,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you are already in the process of getting help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and tv picture response is quick & crystal clear! Great tv after first month of use!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just Right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture ,love the extra clear view and remote control setup, oh, love Amazon is includes!!!
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Exelent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exelent tv great price !!! the quality for my bed room
I would recommend this to a friend Rated 1 out of 5 stars
Do Not Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this tv. The first time we turned the tv on there was a black spot in the top corner of the screen. It would cut off on its on. It also would not cut on when you turn it on. When it would come on it had a very bad pink tint to the screen. We ended up returning the tv after having for 1 week.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
did not deliver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never delivered my tv on its promised delivery date. then wanted to reschedule after xmas.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support