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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 228 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality of the 55" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many users find the picture quality to be great. The brightness of the TV is also a positive aspect for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 228 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to set up and excellent picture quality. I would take some time to do some picture calibrating, but once that's done, you should be all set!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi bmstew,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great tv to have out doors and the right size too. I connect this to my jbl speaker for a better sound system especially for those karaoke nights.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JLG1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming and watching sport highly recommend and for a great price you can’t get anything better on the market

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for the money

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv. The fire tv is exactly what it should be but the only slight issue is that the processor is slow. So the interface is not the most responsive and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Decent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good. It is bright and audio is decent however i have soundbar so doesn’t matter. Issue is with best buy delivery and they kept postponing for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value!!!! Already has the fire stick linked up internally, definitely worth buying! Movies and shows look great from this tv, very happy :)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LovelyBee,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Experience: Best Buy provided a straightforward shopping experience, and many customers appreciate the store’s selection and helpful staff who assist with product comparisons and setup advice. Staff Impression: The staff are generally knowledgeable and patient, offering guidance on different models and features, which helps ensure you get the right TV for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture for the price. It was easy to set up and apps available through Google TV made easy to view content from different providers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s an upgrade the easy way!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my mother in- law and she loves it… great picture quality. I mounted it to the wall in her den. It’s no longer her den it’s her home theater room now!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this 4K TV delivers incredible value for its price. Whether you’re a movie buff, gamer, or casual viewer, it’s a fantastic upgrade for any home entertainment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    55 TCL. Price very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Smart 55 inch TCL TV is so good clarity brightness and design! price so good I love to watch my TV every day, I highly recommen to buy this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC is doing it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves their new TV’s. Never though TLC would blow LG out the window. Nice job beautiful colors, speakers are great on it also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came working perfectly. Great picture! Easy to use! Great customer service when doing order pickup at the door as well! Was hesitant about buying non-name brand but I am so glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great patio addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We have it outside on our patio and worried about glare from the sun diminishing the picture. Not the case....it has great picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good price for a tv.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good price for the item. And the tv is pretty good because of the price and quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AIV1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for outdoor tv, would buy again! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially for price! Ours is used as outdoor TV with cover. Fabulous picture! Would definitely purchase this brand again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC QLED 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Step up from what we had. Probably best TV we have in the house and not the most expensive.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarioB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 4KQLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a great purchase. Christopher helped us to choose the right TV for our needs at a great price point. Would do business with him again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 20 year old basement tv. Picture is surprisingly good. Sound is ok but fine for the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55' TCL- Satisfied Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! easy set up. Picture is crisp and clear. Looks amazing in the living room. 100% recommend,

    I would recommend this to a friend
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