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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 228 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality of the 55" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many users find the picture quality to be great. The brightness of the TV is also a positive aspect for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 228 reviews
  • Rated 5 out of 5 stars

    Good value television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good television for the price. Initial set up only took a few minutes. Remote control takes a bit to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity for picture. Sound would be better with sound bar. Remote is fine . Liked Roku better than fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my kids play/media room and it has been great so far. Great picture for their movies, shows, and video games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent tv but..........

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for black Friday for $250. For $250 I would say maybe 4 stars. Picture quality is pretty good but the response is kinda slow. My tech buddy said the processor and the built in apps don't respond at the same time but using a 3rd party like fire stick or streaming device would fix that but I would rather use the apps that are right on the home screen so 3⭐

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TimothyP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and they were helpful The old tv would not fit in the van told them not to worry thanks guys you were helpful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 4 out of 5 stars

    QLED worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic, personally just not a fan of the remote

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Mr. Sal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV perfect for our family room to have movie nights with the family and play video games with the kids. Colors a great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fire tv. Great picture and love the apps. Great price. Get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but slightly thick for a small tv. Overall the quality is good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to really watch it. This is an office TV to be used infrequently

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded my expectations !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, I bought this for my garage but is better than my Living Room set…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, I have been using this TV for a month now and the picture and sounds is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    underprced. unexpected value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grreat tv. well worth the price. wojld h ave never thought the picture would be so good at the price point......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice picture is awesome. Sound is great. Couldn’t couldn’t ask for anything better. I love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl 55 4 k Q led smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy about the tv nice picture and no to big the sound is perfect too thnx again i got good deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and simple to use for my grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv, quat picture quality and simple enough to use for my 80 year old grandmother

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome QLED tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. My first QLED tv and definitely worth the upgrade from the previous regular 4k model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second time around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TCL purchase and I'm so happy with it. Great sharp color. Love the many streaming options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Best part was trying to fit it in my car =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv still holds up and looks amazing. Worth it!

    I would recommend this to a friend
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