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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1256 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 55" Class Q7 Q-Class QLED 4K HDR Smart TV with Google TV (2023) for its exceptional picture quality, reasonable price point, and suitability for gaming. They appreciate the vibrant colors, sharp images, and smooth refresh rate that enhances their viewing and gaming experiences. While some customers have expressed concerns about the sound quality and remote control functionality, the overall sentiment is positive, highlighting the TV's great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,256 reviews
  • Rated 5 out of 5 stars

    Perfect for gaming, movies and everyday streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my PS5 and it's been awesome. Games run super smooth with the 120Hz refresh rate and low input lag. The display is also great for shows and movies—colors are vibrant and the contrast is solid. Setup was quick, Google TV is smooth, and while the sound is decent, I recommend a soundbar. Really happy with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent, but pixel issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the TV looks great and was very easy to set up. Imagine it’s an isolated issue, but there is a small 1/2”x1/8” strip of dead pixels on the lower-right part of the screen. We were very careful while setting up the TV so it’s more frustrating than anything to have to take it back to the store to exchange for a new one. Apart from that issue, the picture looks great and the TV is very responsive to the remote which is a huge upgrade from our old TV. Will update review after exchanging for the same model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mancave TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Games run smoothly and at good fps.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    “TCL 55” CLASS Q7 SERIES QLED 4K UHD SMART TV”

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REVIEW ON OUR TCL 55’ CLASS Q7 SERIES TV. WE PURCHASED THIS FOR OUR OUTSIDE PATIO BAR BASED ON RECOMMENDATIONS FROM THE BEST BUY SALESMEN. HAS A GREAT PICTURE AND GREAT SOUND QUALITY AT A VERY COMPETITIVE PRICE. ALL OF OUR FRIENDS AND FAMILY WERE IMPRESSED AS WELL.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Socaljoe,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV!! It works perfectly!! It is a lot better than my previous TV, especially for gaming! Very vibrant! I recommend this as a good-priced TV for gaming!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kash,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    55 inch QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall please with my purchase. Very good sound and picture quality . This is my 1st QLED tv so I wanted to go with a mid range price before I stepped into the high priced tv’s and I have no complaints especially for the price . Very user friendly and light weight for a 55inch I was able to hang it myself no issue . If you’re looking for a QLED at a reasonable price with good quality this is worth the purchase .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big bold and beautiful!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Great price! Big o,d picture, decent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High quality for low price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the Price, got it in on sale. Bought it after my Sony for 4 years died on me. Hopefully this brand will last longer. Great tv for gaming too, highly recommend. Comes with some cool tv options.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NickolasM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great visuals for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my TV and I must say I'm very happy with the images of this TV. My video games look freaking amazing (God of War: Ragnarok is gorgeous!). Movies look great as well. Sports I need to keep working to get the right look as it can very slightly (more on basketball I've noticed). The internal speakers are just fine, though going from that to my soundbar is kind of a pain in the rear. My old TV would just require me turning on my soudbar. With this TV, I have to open a guide, select audio, change it to optical and then it turns off the internal speakers and is only my sound system. So that is my one "negative" of it. Also Google won't turn on and turn the TV for me. But it's pretty good using all the other commands. Fairly intelligent and gives me what I want. This is a good TV for the price IMHO

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BigMack34,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TCL 55 QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the unit for its excellent color quality and very reasonable price point. Plus it fit precisely in the hole (see photo). Any bigger and it wouldn’t fit. Service at the store was excellent (even though the store was packed with holiday shoppers, staff was attentive, friendly, and professional). Young man carried the TV for me. He told us that he recommended this model to his dad (decent endorsement). Install was easy. Picture quality is what we expected. All in all, a good experience with Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good t.v.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a tv on sale. Im spoiled by a different brand, but the this t.v.looks amazing with my xbox games. Sometimes i feel its a bit grainy but that might be the source im watching. The remote is awesome! It lights up when you pick it up or move it so you can find it in the dark. Great t.v.for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 4 TV's For My Console LAN Party

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these tv's for $399 each. I was looking for the cheapest 120hz tv since I'm building a dedicated LAN party in my basement for the PlayStation 5 & XBox Series X. I'm no expert when it comes to picture quality, but this is by far the best looking tv I've owned. Even better than my Hisense 100" QD7. I think the blacks in these is pretty good. Not OLED black, but pretty good for a non OLED. I can't believe this tv is only $399. Super happy with my LAN Party.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this tv is awesome! Actually debating getting the big brother of this exact model for our basement living room. The remote is easy to use and it lights up at night which is a nice feature. 9/10 Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It’s a great Tv for a great price and especially perfect for gaming. Now to see how long this quality lasts.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CelineD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price $499 for a 120 frame low lag high def tv. Used for video games and football, would recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JimD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Indoor or outdoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an outside TV for us since we got it 8 months ago. It has held up well. We also bought a weather proof cover for it, of course. Picture remains nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV, perfect for outdoor setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, perfect for outdoor setup on my back patio and reasonably priced. Decided to go with this TCL as an outdoor TV instead of an actual outdoor TV since it is mounted under an overhang (also keep a cover over it when not in use). It has been a few weeks and no issues and is bright enough to see during day and at night. Highly recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoeyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great quality in Picture and Sound and perfect for gaming

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RicoV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Go big or go home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what they say… the bigger the TV the better life feels!! So far so good with this one. The colors are A1, and it helps my ps5 run super smooth graphics. Movies are so much more fun to watch now. Upgraded from a 2011 Panasonic to this! It’s cool to link a Google account too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I've ever owned. The QLED display and 120hz framerate is a game changer. I feel like I robbed the store being able to buy this for just $400. I'll be using this for a minimum of 5 years.

    I would recommend this to a friend
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