Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Save $50
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1268 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 55" Class Q7 Q-Class QLED 4K HDR Smart TV with Google TV (2023) for its exceptional picture quality, reasonable price point, and suitability for gaming. They appreciate the vibrant colors, sharp images, and smooth refresh rate that enhances their viewing and gaming experiences. While some customers have expressed concerns about the sound quality and remote control functionality, the overall sentiment is positive, highlighting the TV's great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,268 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget tv!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get picture for the price! Qled gives you an amazing viewing experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dave,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve owned.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great picture and excellent sound and competitive price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MMVA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding product TCL 55 inch QLED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a TCL 55 inch QLED, which was perfect for our size of room approximately 16 x 20.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 55" QLED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought during black friday sale and happy so far. The color and contrast quality is really good. The setup was pretty standard for an android TV. The remote is very easy to use. I like the idea that the TV stand can be mounted both straight and inverted way to ensure that this TV can also fit on a smaller TV stand. It has lots of connectivity options and buch of apps pre-installed. I would definitely recommend this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sandy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV!!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only returned it because it couldn't fit in my car. Lol! We purchased it again anf had it delivered. Its a fantastic TV. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv for the money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, affordable price and the color is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snappy at 120hz

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever owned. I use it for gaming and i will never go back to monitors.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pacotaco,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture makes you feel like you are in the screen

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Top of the line for value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best panel for its price range. Id recommend if your looking for a good gaming tv that hits the benchmarks

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jaken89,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was perfect until it wasn’t

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv right from the start. Amazing picture quality. When comparing my dads LG OLED tv, it is great for the price. However, about 3 weeks now upon purchasing the tv, a green vertical line has appeared along with a white horizontal line at the bottom of the screen. The tv has been mounted and there was no structural damage done to the tv. It is very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TCL and Best Buy dream team

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my last TCL that I bought as a freshman in college can’t remember the model but it lasted me 5 years and I never felt the need to upgrade until I broke the tv. TCL is a great brand and you definitely get your moneys worth very happy with this new model and that I chose to stick with TCL!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CJH2310,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must-have Quality TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. Nice, clean, and fluid picture with high quality audio. Overall a well rounded tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anthony,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I really love this TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this TV i got a good deal plus i got the 5 year warranty woth it wow what a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice tv which I admired the color, it can matches Samsung QLD tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KaluK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv picture I've ever had! Never heard of TCL until I shopped for another TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new TV. Children are happy! Good cuality sound and picture !!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RaulB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tcl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget QLED.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. Google TV is a plus, and QLED is stellar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TEAKDAMAR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55q7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the TCL Q7. You can go toe to toe with Sony's x90 Even though it's a qled it has deep blacks amazing features 120 Hertz display and for PC 144 Hertz for the price you couldn't ask for more.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jojo5884,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Poor Quality + Deceptive Warranty = Buyer Beware!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TCL 55" Q7 Q-Class QLED 4K HDR Smart TV on February 3rd, 2024 to use primarily as the basement Xbox TV. In May 2024, I noticed that there was a defective pixel on the screen that stayed lit green and wouldn't change. Because the TV was outside of Best Buy's 30 day guarantee, I reached out to TCL since they warranty the TV for the first year from manufacturer's defects (which this clearly was). After trouble shooting the problem with TCL's tech, I was given a link to file a warranty claim and I did so, including pictures of the problem (see pics in my review). When I received TCL's response to my warranty claim, I was shocked and disappointed to read that they "noticed that the dead pixel visible on your TV does not meet the number of dead pixels covered by the manufacturer's warranty." TCL's Limited Warranty posted on their website doesn't mention a pixel threshold for qualifying for a manufacturer's defect. However, when I complained I was directed to an obscure section of their website where they note that for this particular TV, it can have up to SIXTEEN defective pixels and still be considered an acceptable number of defects!!! SIXTEEN! Here's the link in case you want to see it for yourself. https://support.tcl.com/rokutv-common-questions/01-tcl-pixel-policy If that's the case, then I STRONGLY recommend you look into another brand of TV that has a higher quality control standard and stands firmly behind their products. I think it's really shady that TCL would hide and obscure this portion of their warranty from the consumer and frankly, question why Best Buy is selling such a poor quality product in their stores. Buyers should be extremely cautious about purchasing any TV from a company like TCL that thinks it's acceptable quality to have up to 16 bad pixels on one of their TVs.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielD,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would be more than happy to review your case and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

Sponsored