Customer Ratings & Reviews
- Model:
- 55QM751G
- |
- SKU:
- 10413040
Customer reviews
Rating 4.7 out of 5 stars with 750 reviews
(750 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
TCL QM7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV in this price range. If you have a ps5, this TV pairs perfectly.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Przemek,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He knew what he was talking about very knowledgeable
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
20 days old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has frozen twice after turning on. Have to unplug power supply to get it to work correctly.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Great tv great quality I will recommend
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Good in a sunny room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good screen. Clarity in sunlit room Having a problem with Alexa
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much and I cannot get enough of watxhing
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It’s cheaper for a reason
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this TV bought it Oct. 2024 and it’s already acting up. Turns off by itself whenever it wants. There can be a lot of buffering at times and I have my router right behind it. Sometimes an automatic search comes on unexpectedly and it tries to search for whatever we are talking about. I don’t recommend this TV.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherlF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Nice television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks really great I went into Best Buy and spoke to a representative from tcl and he was very knowledgeable and helpful. Speaking with him convinced me to buy the tv and I love it.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SRBrown,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! Love the colors and contrast for the price
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Unbearable shutter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV but goodness, the screen shutter and jitter are unbearable. It remained regardless of any changes I made to the settings. I tried everything, to no avail. I returned it and bought an LG.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tnol24,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Brightness varies.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tested this for a very bright room and at times, it was great. At other times it was hard to see. It seemed to change brightness based on the app or channel you were watching.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Admecastillo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv reliability is trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Have owned this TV for about six or seven months with no problems. Was working most of the day today. Went out for dinner came back and turned it on and it no longer worked. There was a faint back light to it and you could see where you were moving The remote cursor, but there was no picture.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
OK. TV for the price..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK. TV but not what we hoped for. We took it back and purchased a different brand
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Clayton,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
120hz will not work with my PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks great and runs well aside from one main issue. I bought the tv because it has a 120hz screen. However, I cant get it to go higher than 59.9 fps. I've tried everything. I talked to TCL and PlayStation (ps5) customer service for over 2 hours and got no where. I also purchased a new 2.1 HDMI cable but that didn't help. I may just have to return this tv.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service said they're going to issue a return service. But after setting up the whole thing it's very disappointing to see a damaged display.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TanzilaZ,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Can’t Connect to Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not believe the Best Buy employees when they try to hype this TV. It is very unreliable in connect to wifi. They brag about having Google TV but the Google TV is worthless if you can’t connect to the internet.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
OK TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OK TV, it does the job. I have a TCL and a Hisense and like the Hisense better.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Richard,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
SUCKS. WORST TV I'VE EVER OWNED.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this TV. The lag is terrible. I have to press buttons multiple times to get a response and watching TV it will lag like CRAZY! Again, worst TV I have ever owned.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChaseMc12,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Great visual. Horrendous audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing a lot of research on different TV brands and models, we chose the TCL QM7 as the best option for us. Picked this TV up very excitedly and brought it home only to set it up and find that the audio was horrendous. The audio came out muffled with unclear words that truly ruined the experience for us. We tried multiple rounds of factory resetting the TV and several other troubleshooting measures to solve the issue. The muffled audio problem disappeared on its own for some time, but after a few weeks of TV watching, the muffled audio came back again. No amount of troubleshooting was able to fix this horrendous muffled audio. Will definitely be returning the TV. 0/10 experience
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lesley,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Unable to connect to Xfinity cable dvr or Apple+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessarily difficult to change settings and wasn’t working with Apple streaming service or cable dvr. Returned for LG c4 oled tv and much, much happier with ease of use.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KrisB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support