Customer Ratings & Reviews
- Model:
- 55QM751G
- |
- SKU:
- 10413040
Customer reviews
Rating 4.7 out of 5 stars with 750 reviews
(750 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand TCL is trash. I bought this TV and after 7 months, the screen went black and I can't use it anymore. You can find a lot of people saying the same thing on YouTube, this is a very common issue that this brand has. DO NOT BUY IT, YOU WILL LOSE YOUR MONEY
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi user874869, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Do not buy a TCL television
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a TCL television. We have had one since December and it started flickering and showing a brown tinted stripe down the right side. I have emailed and called them for two weeks. Their best solution is to update the software which it is. This is nuts the television is 4 months old.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Skipper6932,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Audio issues made it unwatchable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good, but the audio would not sync with it. I adjusted every setting I could find, including the “audio delay” setting. This happened across multiple inputs, so it’s not just a one-off problem. Faulty system, not worth the hassle. Get something else.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Patrick,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Mediocre
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this high end TCL would be good. But it isn’t. Overall, mediocre is one word to describe TCL. I had it a few days and tried antenna, dvr, Xbox, etc. everything looked washed out and looks lacing color vividness. Took it back and paid a little more to get Samsung ales.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Purchased 10/9 and installed 12/19. Remote missing. Called customer service to report issue thinking Best Buy would send replacement. Wrong! Since my issue was made known outside 15 day window, Best Buy will not do anything. Very disappointing.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidM,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not ever apply for a Best Buy card.!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the tv, but doing business with Best Buy and Citibank was the worse experience ever!! I spent hours, and I do mean hours, on the phone trying to right everything and they still got it wrong. We'll never deal with them again in that manner.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DarrylZ,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Backlight failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight failed in less than a year. Manufacturer would not cover warranty.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LindsayP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Problems with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return to factory because HD 4k only renders in widescreen not fullscreen
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. There is a setting to adjust the picture size. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV for Gaming!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV to use exclusively for playing my Xbox Series X. I was using a 10 year old 1080p and it just wasn't cutting it for next-gen gaming. The high refresh rate on this TV makes the gameplay super fluid and the games look amazing now! I had to adjust the setting presets for the audio and video to fit my console and environment, but once the TV is set up, it's a beast! The sound system built into the TV is enough to fill the room and sounds great and the Bluetooth feature easily connects to my headset for total immersion. I've been a fan of Google TV since I bought my Nvidia Shield ten years ago and this TV matches up with and surpasses the quality of the Shield. Highly recommend!
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Bright and Saturated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I kept reading that Mini LED TVs were brighter with higher contrast and saturation than OLEDs, with decent blacks. My last two purchases were OLEDs, and I wanted a bigger screen for my den so I thought I'd try a 55" Mini LED in the guest bedroom and compare it to my OLEDs before I buy a giant screen for the den. I fully intended to buy the Samsung Q90D after doing some online research. When I got to the store I compared this TV to the Samsung and didn't see that much difference. It was a thousand dollars less than the Q90D (4th of July sale), so I bought it. I've had it a few days now and so far I honestly prefer it to my OLEDs which cost over 3x (the 65" price). The added brightness and saturation is really eye catching. The color is probably not as accurate, but I don't care. It just knocks me back in my seat and the blacks are nice and black. I'm not a big fan of the 'Google' interface, but that's not a big deal; I've seen worse. I read that TCL actually pioneered the mini-LED technology and was first to market with it in 2018.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Litvak,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv with Google onboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, crisp color nice sound and I love the Google interface. Upgrading from a Vizio that would turn itself on and play adds all the time. This is an upgrade in all aspects!
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Best tv for its price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s has an amazing picture very worth it for the price
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CharlesR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv works well used customer service Xian was very helpful walked us through our problems and everything is working well
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
It doesn't play well with Tivo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has an option to have the input go back to the last input when you turn it on and that doesn't always work. Sometimes when I turn it on it has a frozen picture that is shaking. I have to go to a different input and then back to clear it up. The Tivo remote can't control the input selection because it's kind of complicated. I have to use the TCL remote to hit Input and a list of inputs appear. I then need to use the scroll wheel to move to the input I want and then press the select button to select that input. So I need multiple remotes to use the TV. The picture and sound seem very good.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is stereo awesome.....picture is the best i ever seenlike i am there in the scenes
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
TCL 55”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and sound quality of this 55 inch meaning LED.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Wow what a Surprise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had 4 hisense tvs but theyre buggy. Wanted to get the qm8 but could not afford the extra $200 for it so i bought a 55" qm7 from TCL. I do not see how you could beat the picture. Iss amazed how bright and sharp it isFor $479 i feel like i stole something its that good
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Very good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching Budget TV's I decided on this model. The performance has lived up to the hype. 4k picture is beautiful. If you dont want to spend a lot of money, this is the route to go!
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Pat W.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was everything I expected, and also it was reduced . I am enjoying this television.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
t.v.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the color is very bright sound is average. overall not bad.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friend