Customer Ratings & Reviews
- Model:
- 55QM751G
- |
- SKU:
- 10413040
Customer reviews
Rating 4.7 out of 5 stars with 750 reviews
(750 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
EXCELLENT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture, especially with Dolby Vision. spoke with TCL support person: JE
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Great value for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV thus far. My only complaint is that when I go to a menu other than the cable and turnoff the system and return, I have to select the TV HDMI function to return to my cable TV setting.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv good quality big enough for a bedroom. 100.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spoke to Xian who was very professional and helped with the minor problem I had
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 2 out of 5 stars
Terrible tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but at time is overly bright causing headaches. Sound is terrible one minute you're at level 20 for volume next you have to turn it up to 40 to hear conversations during movies. Then down to 10 when there high action scenes or louder scenes. Should of bought a different tv.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Eric,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Its a tcl what did i expect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus tv is bright and colorful thats all its going going for it. The sound is awful and the picture is so choppy and Pixelated no matter how much i tried to diel it in nothing worked to improve it in black scenes there was lots of smearing artifacting in fast scenes the tv could not keep up so blury even with motion control on. Color bandning is god awful on this tv the picture noise is atrocious as well. I swapped my Qm7 for a Samsung Q7D instead and its way better. Wont ever buy Another tcl tv again ever dont care how much cheaper they are than Samsung theres a reason why they are so cheap in the first place.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EvoTheFallen1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
NO FACTORY RESET BUTTON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the Google operating system locks up and you can't get to the menu screen the TV is toast. This unit has NO FACTORY RESET BUTTON. Your only option will be to return it for repair if under warranty or have the board replaced. Consider this a ONE year TV with a great picture, but... you are gambling for time after the warranty run out.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DonaldH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just an OK TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok TV. Colors are blown. Tons of ghosting... not good for gaming. When streaming shows, the TV glitches and the shows stutters... not good in 2024.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alvin,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The r646 is much better So much for new tech and it is definitely not brighter
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ErnestG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Died in 3 hours.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died in 3 hours of turning it on. At least it died within the return period.
This review is from TCL - 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Neal,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support