Customer Ratings & Reviews
- Model:
- 55S551G
- |
- SKU:
- 6579460
Customer reviews
Rating 4.6 out of 5 stars with 434 reviews
(434 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality of the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024), its affordability, and its ease of use. The color and clarity are clear and crisp, and the TV quality is very good. Some customers have reported connectivity issues such as lagging and disconnections while watching shows.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in bedroom. This is the second tcl I have purchased
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KENNETHM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked that! Easy purchase, good sellers . I just make my purchases on the best buy
I would recommend this to a friendRated 4 out of 5 stars
Good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Good packaging, Easy setup. Works as expected.
I would recommend this to a friendRated 5 out of 5 stars
Best Impulse Buy Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new tv so far! A perfect size for a living room and great for hosting guest. Not sure about the longevity of it yet but it is truly my new favorite addition to my home!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi dauser143,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new tv. The picture is very clear
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PeterL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear ,perfect size one of my best purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Margaret,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, responsive TV for the price. Definitely worth the 300$
I would recommend this to a friend Rated 5 out of 5 stars
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL is a solid TV. I really like the quick and simple use of the Google TV menus.
I would recommend this to a friendRated 5 out of 5 stars
TCL 55"TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this TV, for it's price point, is excellent. The ultra brignt image works well for an outside TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. TV delivers a nice picture. Would purchase again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JefferyS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL what a pleasant surprise!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL is amazing, way better than the LG’s I currently have. Next time I upgrade I’ll definitely be looking for this brand.
I would recommend this to a friendRated 5 out of 5 stars
Tv easy peasey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy peasey! Im not a good shopper kinda a gal so this was a great buy from a great salesman!
I would recommend this to a friendRated 4 out of 5 stars
TCL makes a decent tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was an okay 4K television. Strong lighting but not as strong as a Mini-LED nor a QLED. For the price, it is good for standard watching (news, game shows, etc.).
I would recommend this to a friendRated 4 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality would have guven 5 stars but response time from remote to tv lags a lil
I would recommend this to a friendRated 5 out of 5 stars
Great buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am just now enjoying my new TV. I look forward to watching all of my great shows.
I would recommend this to a friendRated 4 out of 5 stars
Good for a short time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was good for the day I kept it. It was too large for the space so I returned it for one slightly smaller.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RoyG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your replacement TV. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is decent for its prize. Setting up was a bit of an hassle as my home wifi bandwidth was incompatible.
I would recommend this to a friendRated 4 out of 5 stars
Tv/hdmi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad tv wish it had a 2.1 hdmi port to be able to run 4k at 120Htz
I would recommend this to a friendRated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not one to write reviews but I am thoroughly disappointed. I bought this TV 2 months ago. Opened it a month ago to put in my new house. The screen sides slowly started popping off, not sticking to the TV and last night I came home to it completely off the TV. I contacted Best Buy customer support AND TCLs and nothing. "Not under warranty" anymore...? I try not to be a debby downer but this is hot garbage. Just splurge on a good brand, not TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MRich,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Smart TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good view and picture quality however, there was challenges in a person who is not tech savvy using
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Wharper,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
