Customer Ratings & Reviews
- Model:
- 55S551G
- |
- SKU:
- 6579460
Customer reviews
Rating 4.6 out of 5 stars with 399 reviews
(399 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) for its splendid picture quality, ease of use, and great value. The TV's color and clarity are also appreciated, and its lightweight design makes it easy to mount. However, some customers have reported connectivity issues such as lagging and disconnections.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
good quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th TCL TV. We bought it for the SuperBowl, so far so good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LuzmindaL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and it’s been great so far almost two months now and it’s been a good purchase I would recommend this tv to family and friends
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Genegood,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great affordable tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and nice size. Gets the job done and more.
I would recommend this to a friendRated 5 out of 5 stars
Amazing buy at Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing buy at Best Buy! The pickup was ready in 15 mins. They even helped me to load it into my car. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Mssissy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and sales man extremely helpful. Would recommend this TV for everyone
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is right………………………………………………………………………………….
I would recommend this to a friendRated 5 out of 5 stars
This TV is in another level
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever had resolution is in another level even in the pixels you can see difference and quality
I would recommend this to a friendRated 5 out of 5 stars
satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my choice and purchase and customer service
I would recommend this to a friendRated 5 out of 5 stars
The Bees Knees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turned out to be better than what i was expecting beautiful resolutions and a really great price
I would recommend this to a friendRated 5 out of 5 stars
Gamer Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality, doesn't have that many options for apps like spectrum tv etc ..
I would recommend this to a friendRated 5 out of 5 stars
Pool tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace in billiards room excellent choice without breaking the bank
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Major Connectivity Issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful. Dont get me wrong this is a good size tv and the picture quality is great but the main purpose I bought this TV was to watch sports. I have had this TV for about 6 months now and I have yet to get through a single full game coverage without whichever app I am using crashing at least once if not 2-3 times. As this is the main purpose I bought the TV this is extremely annoying and I am starting to question whether this TV is worth the price. Will not ever be purchasing another TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Marcus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV 55”
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonder excited with the sales men to getting it home!!!
I would recommend this to a friendRated 5 out of 5 stars
Bedt Buy, the best of the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, fast delivery and great customer support. Highly recommend Best Buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NormaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
AMAZING TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing TV, quality and definition beyond expectations!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Internet issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has the worst Internet connection of any tv I've ever owned, it just randomly connects and disconnected all the time to the point that I can't use the factory smart features and need to use a Roku stick to watch anything.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bonbon,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 50 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money!!! Met all my needs while staying within my budget.
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very loud which is a good thing. Even on a lower volume setting. Great tv for the price.
I would recommend this to a friendRated 4 out of 5 stars
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It”s a little more complicated than I thought it would be.
I would recommend this to a friendRated 4 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv for my ps5. The price was low for a 55"
I would recommend this to a friend



















