Customer Ratings & Reviews
- Model:
- 55S551G
- |
- SKU:
- 6579460
Customer reviews
Rating 4.6 out of 5 stars with 434 reviews
(434 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality of the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024), its affordability, and its ease of use. The color and clarity are clear and crisp, and the TV quality is very good. Some customers have reported connectivity issues such as lagging and disconnections while watching shows.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Moms gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prices was super good and your staff are so knowledgeable and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Bought it on sale for my outdoor patio and am very happy with the purchase
I would recommend this to a friendRated 4 out of 5 stars
Good tv over all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for this tv was reasonable. Picture quality is ok not the best but will get the job done.
I would recommend this to a friendRated 5 out of 5 stars
TCL tv Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that TCL no longer partners with Roku for their TVs. We will have to get used to the Google.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dana,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
If you want to be frustrated and upset by this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't recommend the TCL TV . After spending 20 minutes setting up and Google account . After you turn it off for more than a day it would forget or lock you out of the Google account and to log back in you needed to verify your account but you can't get past the security verification because you can't select the things it shows on screen to verify no way to move the curser with the remote. Did all the recommended stuff no work.. so return it got Hisense all good now
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JazonL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This is rather unusual for one of our TVs. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and it’s been great so far almost two months now and it’s been a good purchase I would recommend this tv to family and friends
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Genegood,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. One criticism is that the screen is pretty glossy so not really good for high placements
I would recommend this to a friendRated 4 out of 5 stars
Daughter loves it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter for her graduation present and she loves it.
I would recommend this to a friendRated 5 out of 5 stars
Amazing buy at Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing buy at Best Buy! The pickup was ready in 15 mins. They even helped me to load it into my car. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
good quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th TCL TV. We bought it for the SuperBowl, so far so good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LuzmindaL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Mssissy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and sales man extremely helpful. Would recommend this TV for everyone
I would recommend this to a friendRated 5 out of 5 stars
This TV is in another level
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever had resolution is in another level even in the pixels you can see difference and quality
I would recommend this to a friendRated 5 out of 5 stars
Great affordable tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and nice size. Gets the job done and more.
I would recommend this to a friendRated 5 out of 5 stars
Bedt Buy, the best of the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, fast delivery and great customer support. Highly recommend Best Buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NormaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
The Bees Knees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turned out to be better than what i was expecting beautiful resolutions and a really great price
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is right………………………………………………………………………………….
I would recommend this to a friendRated 5 out of 5 stars
satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my choice and purchase and customer service
I would recommend this to a friendRated 5 out of 5 stars
Gamer Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality, doesn't have that many options for apps like spectrum tv etc ..
I would recommend this to a friendRated 5 out of 5 stars
Pool tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace in billiards room excellent choice without breaking the bank
I would recommend this to a friendRated 5 out of 5 stars
TCL TV 55”
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonder excited with the sales men to getting it home!!!
I would recommend this to a friend
