Customers are delighted by the superb picture quality of the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024), its affordability, and its ease of use. The color and clarity are clear and crisp, and the TV quality is very good. Some customers have reported connectivity issues such as lagging and disconnections while watching shows.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 434 reviews
Rated 5 out of 5 stars
Good Buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is very loud which is a good thing. Even on a lower volume setting. Great tv for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
AMAZING TV
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amaizing TV, quality and definition beyond expectations!
I would recommend this to a friend
Rated 5 out of 5 stars
TCL 50 inch
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Value for money!!! Met all my needs while staying within my budget.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Major Connectivity Issues
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is awful. Dont get me wrong this is a good size tv and the picture quality is great but the main purpose I bought this TV was to watch sports. I have had this TV for about 6 months now and I have yet to get through a single full game coverage without whichever app I am using crashing at least once if not 2-3 times. As this is the main purpose I bought the TV this is extremely annoying and I am starting to question whether this TV is worth the price. Will not ever be purchasing another TCL
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Marcus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Internet issues
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has the worst Internet connection of any tv I've ever owned, it just randomly connects and disconnected all the time to the point that I can't use the factory smart features and need to use a Roku stick to watch anything.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Bonbon,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Google tv very glitchy and annoying
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Main gripe with this tv is that the Google tv interface is so glitchy and terrible. The Google home plug in is far superior to this. The TV will randomly switch to YouTube mid show and you have to reset and wait , sometimes multiple times in a row, before it goes back to normal. No amount updates and resets help the problem , just a bad black Friday deal tv.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TravisT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
New tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It”s a little more complicated than I thought it would be.
I would recommend this to a friend
Rated 5 out of 5 stars
TCL 55” Class S5
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful Tv. It was practically everything I was looking for.
I would recommend this to a friend
Rated 4 out of 5 stars
New TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the tv for my ps5. The price was low for a 55"
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always a great price and super easy to set up. I love Roku TV
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi OsleidyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Good TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over all good tv. I gave it a 4 because you have to force stop the apps.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Input issues
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV has a nice picture. The problem it has is that if you connect the xbox you should use it only with that HDMI and use another additional port the image is frezze.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Josian,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Excellent product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sony but still giving a joy so 4k and smart tv what else you need
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TashkentO,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
Not worth it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like this. But my fire TV is way better. It keeps signing me out of my apps and it freezes all the time.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi SheilaH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Worst TV We Have Ever Bought
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought in July 2025. The LED panel is already detaching... (We are starting to see the LED lights in the picture).... Have never had this issue with TCLs... Absolutely ridiculous. Also, the Google interface is terrible for several apps. Go for a Roku TV...
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Jani,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
living room tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
variance in room lighting has strong affect on picture quality
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TimB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Liars
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy lied about there being a scratch on the TV. Works great, love it- but I feel like if best condition says “no scratches” Best Buy should actually give you a TV with no scratches. Worst corporate customer service too. However the rapid city location is wonderful and everyone is nice.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Stopped Powering on After 3 Weeks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 weeks after buying the TV, it stopped powering on. Went thru all the checks, performed the power depletion process, and now working with TCL Warranty. Can't return to Best Buy after 14 days and who knows how long it will take to resolve; all for a $267 TV. I'm sure TCL makes a good product, but this should not happen on a New/Unopened device.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Greg,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Bad quality and slow processor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredibly slow processor and the remote control receiver at the bottom of the TV fell out
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Valveeto,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Wish I could return it. Slowwwww.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish I could return this tv. Maybe we got a defective one? It is very slow and takes minutes to connect to the internet when powered on. Then while watching shows lag and also disconnect. So disappointing and won’t be buying this brand again.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi LaurenH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.