Customer Ratings & Reviews
- Model:
- 55S551G
- |
- SKU:
- 6579460
Customer reviews
Rating 4.6 out of 5 stars with 434 reviews
(434 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality of the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024), its affordability, and its ease of use. The color and clarity are clear and crisp, and the TV quality is very good. Some customers have reported connectivity issues such as lagging and disconnections while watching shows.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of TCL and I've using TCL TV, from last 10 years. But my recent purchase, Of this product made me disappoint this, TV really suck I am regretting my decision.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChintanS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
55” 4KUHD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has very slow processing speed in order to watch any tv with streaming apps.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoshuaC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Will not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not recommend. Freezes from time to time and the remote is too loud.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SolaceA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
ITS VERY BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not perform well in 4K or HDR. The image slows down and freezes at various points, even when using high-end external consoles. I would return the product if I could. I do not recommend this TV. For just $30 more, the LG model is a much better option.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GerardoB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Blah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bogus quality dont buy it let me win the 400 gor my money back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yolanda,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor sound and it does not work all the time need a new tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi rocky,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Like your right there!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. Easy set up and movie screen look especially for football games.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sleek and great quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and the easy interface! It’s very sleek in design. There does look like they’re may have been a mishap when handling the box and there is a little space above the tv where the light shines through. Could be a defect I’m not sure but the tv works fine.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KaylaB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup. great picture. google tv has enjoyable programs
I would recommend this to a friend Rated 5 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before buying this I was skeptical. Reviews from RTNGS had this looking like a subpar tv but I was pleasantly surprised. The picture quality is great, the speakers are good and loud, and the gaming features are a nice surprise. I would absolutely recommend this to anyone looking for a good value.
I would recommend this to a friendRated 5 out of 5 stars
Always a pleasure to shop with Best Buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I love my experiences with Best Buy. I've never been disappointed in my price points or my experience. Thanks Mrs. Gibson
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Easy to navigate!...................
I would recommend this to a friend Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual my delivery was on time and the delivery agents were very customer focused.
I would recommend this to a friendRated 5 out of 5 stars
What a great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, the features are excellent. We love it at our shop.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfect and the price point was so good for us!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great T.V.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great T.V. for an Amazing price! I didn't expect it too be this great! But it is!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation; great product; great image quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Google TV so easy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an insurance replacement for an older TCL TV that died on us. I had only had Roku smart TVs before. This was so easy to set-up. The picture quality and sound are pretty much what I expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55"TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL tv I bought is of comparable quality to the Samsung I had previously. Picture clarity and color needed no adjustments. Sounds great and crystal clear. Great tv for the price! Highly recommend!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great TV buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great size..and excellent picture. The colors are realistic unlike other sets in this price range
I would recommend this to a friend
