Customer Ratings & Reviews
- Model:
- 65S455
- |
- SKU:
- 6500473
Customer reviews
Rating 4.5 out of 5 stars with 1603 reviews
(1,603 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
IAN M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture at low price. My son bought 2 TV's of this brand, loves them both.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect choice for my television needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an affordable big screen TV for the living room and this seemed to fit the bill. After a month of use, I know that I made the right choice. This television has amazing picture and sound quality, especially for the price. I would definitely recommend this to anyone looking for a 65” television.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great price and picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Reasonably priced. Tv is easy to use and navigate
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Exceeds Expectations, Fantastic Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 65” Roku TV was delivered and mounted by Best Buy’s Geek Squad. They did a terrific job with the handling and installation, taking care to see that it was perfectly placed to our liking and that everything was functioning properly before they departed. We are extremely satisfied with our purchase and are happy to call ourselves the owners of 4 Roku TV systems now — Roku TV by TCL’s price can’t be beat, and the quality is surprisingly superb.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL 65” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this 65” TCL for 2 weeks and so far I love it. Got a small Onn center sound bar and bass Speaker, now it’s complete. Clearer than the previous 55” tv. Gotta love it for the price. Also purchased the warranty and that’s what helped pay for this one!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase for my parents.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a serious bang for your buck. Roku software outlasts any other tv OS that I’ve used thus far, so I felt great about purchasing this for my parents. I’m confident it will last for years! Great picture and frame rate to boot… you can’t beat it for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PianoManGuy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Love the Roku brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for a year and a half now and zero issues! Great tv!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect fit and a super deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a huge wall unit entertainment center and needed a huge TV to fit. I have always liked TCL Roku TVs, and wanted to get one for this purpose. Picture is so clear and crisp, and the sound is amazing as well. Always a good bargain, but as open box, it was a steal!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MSJMS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST TV ON THE MARKET
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TLC brand is AMAZING and has really went above and beyond with picture, sound quality, and even for gaming for the boys. Amazing TV.. and we loved it so much, we’ve actually replaced all our TVs in our home to TLC. Great buy and great prices as well!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KimberlyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Tv ROCKS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv hold up to extreme gaming with a ps4, has super bright colors on my sons movies. I also got 5 year extended warranty threw Best Buy. Out the door it was still only $508! I’m loving it, thank you best buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Beware of known black screen issue
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would've given this TV 5 stars had it lasted at least three years. I got it for my 80-year-old basketball-fanatic mother to replace her 15-year-old rear-projection TV. That TV never failed once, but the picture was kind of cloudy, so I thought this 65-inch 4K flatscreen would be a real treat to watch games on. Sadly, this brand-new TCL succumbed after only 6.5 months (during the end of March Madness, no less!) to a known issue with these 65S455 models. The TV still turned on and you could hear audio, but the screen was completely black — the backlight was busted. After doing two hours of troubleshooting on my own and with a TCL phone representative, it took two weeks to get the TV repaired under TCL’s one-year warranty. I believe it required a new power board. Fortunately, I was able to borrow an old 32-inch TV from a neighbor so my mom could at least catch the rest of March Madness. Sports fans, make sure you have a backup TV! I’ve never bought an extended warranty and never regretted it… until now. If you have your heart set on this TV, I would 100% recommend purchasing an extended warranty. There's a not-insignificant chance you’ll wind up with an expensive and unwieldy paperweight that you’ll have to pay to have hauled away once you’re out of warranty. And, even under TCL’s one-year warranty, you’ll have to wait a couple weeks to get it repaired because your local TCL-contracted repairman has a long list of unlucky customers with the same issue in line ahead of you. I'm currently still under the one-year warranty but will be biting my nails once that runs out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Victoria,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We're glad to see that we were able to help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the purchase!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for about 5 months or so. Wanted to wait to realky see how TV worked for me before leaving a review. I love the TV. Only issue is i hate the remote. Would i let that stop me from buying one. Oh no! Nice tv for price. Great picture quality and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv Greta price great deal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv had for 2 years and it’s beautiful live the quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
True Entertainment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 65 inch tv picture quality is excellent plus the sound is spectacular either live tv or my fire stick the picture and theater sound is way more pleasing than any other tv’s I’ve viewed thru friends or family so far Magnificent
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv , would be again ! Picture and quality is above expectations
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tlc Roku TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV, it’s so big and the quality is 10 out of 10.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great affordable tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 65" TCL tv works great. We've had it for two years noe and it still looks and sounds amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this same tv while living overseas for three years and loved it, so I bought the same model when I returned to the States. Can't be beat for the price. I mostly use it to watch sports, and the picture is great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi geobrink,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV! I watch shows on streaming services and play games on my PS4. Graphics look great! Perfect size!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
75” TCL Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a good clear TV. Using a Roku stream at and 2 wireless Roku speakers. So sound is great. TV is not bizarrely heavy so it mounted not the wall fairly easily (requires more than one person obviously).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TimS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support













