Customer Ratings & Reviews
- Model:
- 65S434
- |
- SKU:
- 6447519
Customer reviews
Rating 4.4 out of 5 stars with 123 reviews
(123 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the 65" Class 4-Series LED 4K UHD HDR Smart Android TV for its excellent picture quality and affordable price. Many customers commented on how clear the picture is, while others appreciated the great value for the price. Setup is also a breeze, according to several customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is best bang for your buck.Very happy with tv..
I would recommend this to a friendRated 5 out of 5 stars
Android Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Tv on black Friday and i am so Happy with it
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv. It is a great tv for a good price.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was for son. Replacing tv that broke with same tv
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great…………………………………………………………………………………………..
I would recommend this to a friendRated 5 out of 5 stars
Easy purchase and pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value great for college boys watching football
I would recommend this to a friendRated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech features only work part of the time, not the best responsiveness
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi luey,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent for the price/.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to internet very well, but decent tv for the money I guess. Probably would not buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV staying connected to the Internet. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Had less than 4 months and the entire panel went
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June my entire panel went out in September, i now have to wait til mid november to get a replacement absolutely horrible customer service
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Android tv
Rated 1 out of 5 stars
Disappointed with process not product.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me right TV, returned original (didn’t work). Was replaced with Android version. Didn’t feel like returning and working through issue (a 2nd time) and b/c original out of stock. Disappointed as I had to purchase / use Roku unit on top of purchase (via HDMI).
I would recommend this to a friend Rated 1 out of 5 stars
Sold me broken tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a broken open box TV i went our of town that week never opened the tv came back 2 weeks later and i opened the tv and set it up turned out tv was broken screen was cracked, i knew i still had warranty so i when i told them is broken they told me i broke it and i had warranty my warranty so i went back to store and told them everything they were so rude and told me that they don't sell broken tvs and said that i had broken it and even with warranty in it they wouldn't do anything about it they spoke to me rudely and threatened to call cops on me, never will i buy anything from best buy ever again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aliyussuf,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact Best Buy Customer Support as soon as possible as they are the best equipped to help you.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Heck of a wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great but the wait was extremely long.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MRMRT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV video unsyncs with the audio. The remote routinely unlinks from the TV. Apps crash frequently. Worst TV I have ever purchased. Don't waste your time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kyle,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At times with different movies and channels the picture can be blurry. The color seems to have a light tint a lot of the time. I have went into all the picture adjustments and the don't seem to help. I wouldn't buy this television again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maurice,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a good picture. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Bought it brand new and none of the HDMI connections worked. I tried different inputs, different devices, tripple checked the connections and still no signal on any of them. I turned the TV off and then on again and nothing. I unplugged the TV faor about 10 minutes and turned it back on again and nothing. Dont waste your money
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TERRIBLE ONLY LASTED TWO MONTHS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for only two months and it already died it shows only a black screen I tried restarted it and nothing , next time I’d rather spend it on high end brand then just waste my money like this .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tony,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv easy to setup. The picture was kinda blurry.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Really good value. Mid level tv on a budget.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these TCL 4 series 4k smart tvs...a 65" in the living room and a 55" in the bed room. Picture is really good. Sound is good enough. It has most of the features the average viewer needs. I play my sony ps5 on the 65 inch and its been great. No this isnt the most amazing television, but it does well enough across the board and you are getting your moneys worth and more with this purchase. One thing i do have to mention is that either the wifi connectivity or the chip set or processor for the smart functions of the tv isnt the fastest. I have 300mbps internet and sometimes netflix and peacock can lag a bit while loading up the app or when scrolling through to select what to watch...its not a deal breaker, its just probably the one thing thats an obvious negative. It could be that these apps arent optimized for tcl televisions but i think its probably just cheap dated hardware. Either way ive had both tvs since early 2020 and neither is defective or broken as ive seen in other reviews....if its defective you get another for free....i had a $3,000 samsung back in 2007 come in defective.....it happens, so thats nothing to really worry about.
I would recommend this to a friend Rated 4 out of 5 stars
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV has all the features. This is one of the best TVs in the market.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
EXCELLEMT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! The best price ever easy to use and very clear. Fast and friendly deliver on the week of Christmas Thank you very much!
I would recommend this to a friend