Customer Ratings & Reviews

TCL - 65" Class 4 Series LED 4K UHD Smart Roku TV

Model:: 65S425; |
SKU:: 6323856

User rating, 4.6 out of 5 stars with 1711 reviews.

Highly rated by customers for:

Clearance

Customer reviews

Picture Quality
Rating 4.1 out of 5 stars
Sound Quality
Rating 3.9 out of 5 stars
Brightness
Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 65" Class 4 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have concerns about the remote control's responsiveness, durability issues, screen malfunctions, short lifespan, and insufficient volume, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (1,654)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 3 Showing 41-60 of 1,711 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv for the price.
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Posted 5 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this tv to replace my old 65 inch Panasonic and this tv is really good. Great quality and decent sound.
I would recommend this to a friend
Pros mentioned:
Roku
Rated 5 out of 5 stars
TCL 65 in tv
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TCL is great, I love the quality of the tv for such a great price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV!!!
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Posted 6 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this TV for about a month with no issues at all. Picture is great and all the features have been problem free.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
It’s okay
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Posted 6 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can a little dusty. I put a lot of money into this television. It does what it’s supposed to. But the glare on the television is kind of bad when watching in the morning. Also the remote is the worse. I own a Roku device and another TCL TV with Roku just like this one and both of their remotes are more responsive and not flimsy. Other than that, the 4K is amazing. Picture: (left) this TCL’s remote (right) other TCL remote that I own
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great TV for the price!
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Priced really well and is great overall! Happy with my purchase!
I would recommend this to a friend
Pros mentioned:
Roku
Rated 4 out of 5 stars
Nice deal
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great quality and nice apps. Love the route and the live TV option. I traded my hisses for this and I love it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
aewesome purchase
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far everything has been great with this TV picture quality is great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great picture
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Posted 6 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Easy yo set up and use. Wonderful graphics
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV for the bedroom!
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant beat the picture quality for the price. Great set for the bedroom.
I would recommend this to a friend
Rated 5 out of 5 stars
Love the picture quality
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s exactly what we wanted and needed. We had it since thanksgiving
I would recommend this to a friend
Rated 4 out of 5 stars
TCL - 65”
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good solid television. The picture is not great, but more than adequate. We mounted it on our patio wall, and we enjoy it. The only caveat is the remote is a little subpar, but we can utilize a better universal remote. For the price, it is an excellent television for our purposes.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Television so far (8-15-20)
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have been very pleased with this television so far. (as of 8-15-20). It was delivered in great shape, opened it up right away and it has been a very good purchase so far. We love it !! It fit perfect in the location we purchased it for, which was the living room. It is surrounded by the entertainment center.
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was our Christmas gift to each other. My husband & I love it! Crisp clear vivid color & we can’t find anything we don’t like about it.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent size for Space
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome customer service and knowingness of completing install of Television! ☺️
I would recommend this to a friend
Rated 5 out of 5 stars
Great Tv
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am please with the service from best buy..Everything was on time for delivery to my Home..
I would recommend this to a friend
Cons mentioned:
Volume
Rated 1 out of 5 stars
Stay away from this product
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Posted 6 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it... pay a little extra and get a better one.. volume too low even when it’s at 100 max volume.. then last night the screen started to malfunction... crappy product Just purchased last month!!
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 6 years ago.
  Hi Fester,
  
  Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV as this definitely does not sound normal. Our TVs are designed to give our customers years of entertainment and enjoyment. We would love the opportunity to look into this so that we can better understand what you are experiencing. We'd like to gather more information to see if we can isolate what is occurring, and better assess the behavior of the TV so that we can further assist you. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
I bought the tv to see movies with me daughters
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great product that it works great and it sounds great
I would recommend this to a friend
Rated 4 out of 5 stars
Just what I was looking for!
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Posted 5 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice intuitive menu. Where's my free Google device
I would recommend this to a friend
Rated 1 out of 5 stars
Bad quality
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Posted 4 years ago. Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not even a year after purchase and already is giving me issues. Always glitches and lines appear randomly on the screen. Crap warranty. Don’t recommend!
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 4 years ago.
  Hi Britson24,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
TCL Horrible TV
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Posted 4 years ago. Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible tv. Quit working in 11 months. Stays in recovery mode and won’t go to the menu.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 4 years ago.
  Hello,
  
  Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support