Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 246 reviews
Pros mentioned:
Color, Picture quality
Cons mentioned:
Google tv
Rated 4 out of 5 stars
Great Picture - Iffy Software
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As someone that owns multiple Sony OLED's I find the picture quality of this TV to be incredibly surprising for the money. It sort of bugs me it's so good for so little money! If you need a TV for a secondary location (or if you're someone that just doesn't want to spend a ton on a TV) that gets bright, has great color, and is solid for gaming, it's tough to go wrong.
That said, leave some room in the budget for your favorite streaming device. Even though this TV features Google TV, it runs it so poorly (even with the latest software updates) that it's an exercise in frustration just to use it. Shame, because the remote isn't bad, even if it's kinda cheap plastic. Slap a streaming device (I'm an Apple TV person) into one of the HDMI ports and your'e good to go.
Yes, I'm using mine outside. I'd rather go through three of these than purchase an overpriced outdoor television.
I would recommend this to a friend
Pros mentioned:
Color, Price
Rated 5 out of 5 stars
Great tv!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv especially for the price. Some of the apps like paramount tend to freeze the tv. I’m not sure what is going on. I have had other TVs do the same thing. The blacks are super black and colors honestly pop- especially when you are watching true hdr content. I like that an icon pops up in the corner so you know exactly what quality you are watching when it first starts. I am very happy with the tv.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi James, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Cons mentioned:
Google tv
Rated 2 out of 5 stars
Buggy Interface not to Google Standards.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To preface we used a Chromecast with Google TV running version 11 and moved that to the bedroom TV. We purchased this TV as a much needed upgrade over our 6 year old 50 inch Samsung for the living room. Read stellar reviews on this TV from back when it was released and chose it over a similar Samsung due to the Google TV integration as we are a Google house. Great! Out of the box it was easy to set up through Google Home and while the out of the box picture wasn't great I knew that going in to do my own calibration which was fine. However navigating this integrated Google TV is where we started to have issues. This newer version 12 on this TV doesn't run anywhere near as smooth as our Chromecast. The interface is laggy, the on screen suggestions and apps are slow to load, the apps themselves do not load smoothly after choosing. I reached out to TCL and got a laundry list of methods to choose which ultimately led to a master reset. Going through setup again and now connected to an Ethernet cable the tv does run smoother but I am still having issues with certain apps. The TNT app is one I use more than others for live sports but there are extremely inconsistent audio issues every time I use the app. The sound on the tv or through my soundbar must be turned up to 100 to be barely audible. In contrast any other app only needs to be at a level of 8-20 under any circumstances to be heard from a quiet midnight show to a loud the tv can be heard over my kids chaos situation. I then play with the sound settings each time I launch the app for it to only get marginally better to be audible around 60-70. I can't recreate these audio issues on my Chromecast dongle or a Fire Stick plugged directly to this tv. It's all internal on this integrated Google TV interface. Other apps such as NBC Sports will lag and repeatedly play the same 3-5 seconds of content and fall behind the live broadcast. HBO Max and Disney load very slow and are buggy and it takes 30+ seconds for tiles to load and selections take way longer than they should to load the next screen. Again these are issues that I don't encounter using the a Chromecast or Fire Stick dongle. I love the picture but I don't understand how Google TV could run so much worse when built into the TV. The TV ran an auto-update a few days ago but none of my issues I have encountered were fixed after the update. I am on the fence to exchange the TV for another unit (if I get the same buggy performance all the work unmounting, repackaging and trip to the store is for nothing), buy another Chromecast to use on this TV (extremely redundant) or just ditch TCL and pay way more for another brand QLED TV...
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Jonny,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Pros mentioned:
Price
Rated 5 out of 5 stars
Great value
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for what you pay. The tv is not perfect because the speakers aren’t the best but if you have a sound bar you’ll be fine
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
TCL Class 5-Series QLED 4K UHD Smart Google TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In love with my new TCL QLED Snart TV!! Everything works great! Easy set up right out of the box! Paired straight to our new soundbar which makes this awesome TV much better!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Impressive for the Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s impressive for the price
had the tv now 2 months with no issues.
I’m running apps thru TV
as well as a Mac Mini & Xbox
Side Note does not run 4k 120HZ
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good tv. I’d recommend spending the extra 200-300 for either a bit bigger or better quality but good for a starter 4k
I would recommend this to a friend
Rated 5 out of 5 stars
Over all not good
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its QLED but i don't feel the picture like QLED.
Only one USB port provided. If it’s damaged thats it.
Speaker sound is not that much good while match netflix, prime etc
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi RanjithK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality, Qled
Rated 5 out of 5 stars
TCL tv review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new tv and I wanted a QLED with good picture quality. This tv has great quality and it was such a good deal!
I would recommend this to a friend
Rated 5 out of 5 stars
Dolby vision and atmos
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the new series X and its has dolbly atmos and dolby vision. Honestly its a great tv for the price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
TCL
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 65"TCL is a nice addition my living room. Took a little longer to set up all my apps. Picture iis pretty good
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi TSP2023,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great main tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking for a good TV for the living room, and tech sites had this one high up in the picture quality department. Great picture, recommendation would be to use a soundbar though. 9/10
I would recommend this to a friend
Rated 5 out of 5 stars
Great underrated tv
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow this tcl tv just blew me and my wife away i was trying to hunt down a afforable premium tv with good gaming and movie features and this one has it with dolby vision, motion effect, Variable Refresh Rate, google tv interface is actually great coming from a roku. Maybe the colors arent as grear but with some adjusting you can tune it up. Makes me want to watch all my older batman movies again and played with series s with the vrr support it looks great. They updated the tv with software so it isnt as buggy as some were saying before. Great quality tv for a great price
I would recommend this to a friend
Rated 1 out of 5 stars
Internal components die frequently
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fifteen months after I purchased this TCL HDTV, some internal components (one or more backlights) failed. The result is a large, dim, green-tinted splotch in the middle of the screen. It ruins my viewing experience; you can check the photos for yourself.
I contacted two different local repair services, and both told me that TCL 4K models are especially prone to this defect. They both told me not to repair the unit, because the same malfunction would likely happen again. Instead, they told me that I should buy a new model from a different brand.
So if you intend to use your 4K TV for longer than a year, avoid this product and avoid TCL.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good for price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surprisingly good.... Bright...works well as PC monitor
Only 60hz tho
I would recommend this to a friend
Rated 2 out of 5 stars
Bad tv
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im not happy at all Im feeling this tv is spying to my family
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A nice upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a great upgrade so far from my 55" TV that started to die on me.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL = quality TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound. Saved a bunch of money getting the TCL TV. I would recommend this TV!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good deal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good price for QLED series, will buy again for TCL brand.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
5 stars
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv quality is great! Everything looks so real.