Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $539.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 247 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Decent tv but there might be better out there for

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV but honestly, it can be a bit slow. I’ve had it freeze on me several times. Picture quality is good

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JanielleV,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV freezing. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO this is a very nice TV for the price. The screen quality is extremely nice. The colors are great, and honestly everything on-screen is just very pleasing to look at. I did calibrate my TV as much as possible, as everyone should be doing, and I'm just astonished at how good it looks for the price. Coming from an older 4K TV with an IPS panel, the colors definitely pop more and have better contrast. Black levels are surprisingly great for an LCD. too. The only thing I dislike about the TV is the software. I went with Google TV cause I have more experience with it, and because of all the issues regarding app availability on Roku. While the functionality of the OS itself is great, it is veeeery sluggish at times, especially when turning on the TV. It's obviously more to do with either TCL's customizations to the OS or the TV's CPU, but once the TV is fully turned on and has had some time to wake up, it runs just as smooth as my Chromecast with Google TV that I have on another TV in my house. I do hope though that TCL looks into this and is able to optimize or tweak the performance to be a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Lot to tell about this TCL

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase of this TCL-65. I originally purchased a Insignia 58" Fire TV for the bedroom which I returned. I took a day to research which TV would give me the best value for my money. I searched Amazon and Best Buy among other sellers for prices and models. I also searched YouTube for reviews and info. I have 2 LG 4K TV's a 65" & 75" that I purchased within the last year and a half. The LG's cost twice the price of the TCL, I prefer the TLC over my LG's. I offered my wife the 75" LG out of my media room for the 65" TCL I got a resounding no way!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    WOOOOOW what a deal.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace and older LG TV and i must say, the picture quality on this TV is incredible. I am blown away by the the rich colors this TV has and the brightness is unreal. You have to test this TV with those Netfilx Dolby movies. The colors are so insane. The price point on this amazing TV is mind blowing. The Google user interface is pretty cool. it allows me to launch various streaming sites all from the home screen, ive even started taking control of my smart home appliances from this TV. Very light TV which made it easy to install. the setup was painless, within a few minutes i was up and running, watching my shows. A few weeks ago i hooked my PS4 to this TV, man I was so impressed at how amazing the picture quality was. I only wish my PS4 went up to 4K ...Im looking forward to obtaining a PS5 and seeing how well it does. I am a Fan

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for the price. Amazing picture quality. Although the TV shows up some blur lines during youtube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very good for watching sports and playing Xbox. Very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a solid tv. A big upgrade from our 8 year old tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TanT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    I would recommend TCL TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV in terms of quality and price. I was looking for a TV for last six months. When I got the deal of $100 sale, I bought it immediately. This TCL is giving excellent service. Only thing is the TV remote is not that powerful. Otherwise fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture and sound quality. Good value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LewisN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    amazing TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing TV for the price.. perfect size for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Quality picture but VERY buggy interface

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of google chromecast for years and especially love the newer model, so I was excited for the google tv integration on this tv. I am also using a google nest mini to control all my google home devices. But this tv interface just doesn’t work well and presents too many software and performance issues. The picture and all basic features are fine, but when I issue voice commands, the results are maddening. Sometimes the google assistant on the tv responds, while other times the google nest responds. A voice command to play a song on Spotify opens a lite version of the app (as opposed to opening the full Spotify app). This version only has play and pause and you can’t skip tracks or go back to a previous track. Why exclude the most basic features of music playback? Further, my optical audio connection does not work at all when using the modified app (audio is fine on other apps). Audio works fine if I open the full Spotify app. But the most frustrating issue with this tv is that the google assistant overlay that pops up when issuing a command stays on the screen permanently and obstructs whatever I’m trying to view. This overlay should disappear automatically (as TCL has acknowledged in y correspondence with them). So whatever hands free advantages audio commands offer are negated by having to pick up the remote to manually close the assistant overlay. I returned the first one I purchased under warranty, but the replacement is even worse! There are more issues, but I’ve already given enough of my time to this headache. As much promise as the google tv integration offers, the performance just isn’t there. Better to just plug in a google chromecast with google tv than deal with this glitch machine.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! It seems that we are already in the process of working with you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, good sound, easy interface, have ro reset it on very rare occasions. But very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    TCL TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Great value for the price of a highly rated 65 inch TV. Happy with my purchase. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent image and sound, no Airplay2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I love my old 5 series Roku TCL. This one has a much better picture and sound. The Google TV system seems to work better than the Roku as well. I am knocking a star off the rating because the TV doesn't support Apple Airplay2 and can't be added to HomeKit; TCL support confirmed this on the phone. Too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K TCL TV 65”

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth buying, The quality picture is great goes great with my PS5 console would defiantly recommend buying the tv

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this T.V in October, once it was placed on the wall and turned on great clear picture, brightness. Would recommend this T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 65" QLED T.V. Great price, Great T.V.!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 series TCL 65" T.V. I bought from Best Buy was about the easiest and smartest purchase I have made. Best Buy made it easy with a great price, and TCL makes a great T.V. It was easy to hook-up, It has lots of features and most importantly, has a great picture. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    GreatTCL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture Easy set up Great value Would buy another TCL in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Best bang for the buck

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with lots of btight snd vivid colors. Decent price when compared to higher nsne brand models too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    New tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far. Nice color easy to set up my surround sound up to. Would recommend it to anyone looking to get a mid priced tv

    I would recommend this to a friend
Sponsored