Customers frequently mention the exceptional picture quality and affordable price of the 65" Class 5-Series QLED 4K UHD Smart Google TV. Many users are impressed with the fantastic picture quality, especially considering its reasonable price point. The easy setup process is also widely appreciated, with users highlighting the convenience of getting the TV up and running quickly. However, some users have expressed concerns about the TV's slow performance and the design of the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 247 reviews
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Great whenever it doesn't glitch out
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is pretty good for the price point. Mine has been occassionally glitching out since day 1. I have to unplug it for 10 or so seconds to reset it. I would send it back but it's a secondary tv in my house. Plus, everything else at this price point is junk anyways!
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Jason,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is great, having all the different settings and being able to customize contrast of ever color is a great feature
For a cheaper brand thenSamsung and Lg I have never had issues with TCL and would recommend this tv
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality for the price. Lots of App options to make steaming easier.
I would recommend this to a friend
Pros mentioned:
Color
Rated 3 out of 5 stars
Good TV with Softwares and audio issues
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lets start with good things -
1) Brightness is more than I can handle !! It produce uniform black with great uniformity and without noticeable blooming .
2) I noticed gradient banding issue but its gone after setting to clear gradient High option.
3) App switcher is great feature
4) Voice search was excellent
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi satya,
Thank you for taking the time to provide your feedback.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you!
-TCL Customer Support
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Decent TV for the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice picture, average sound. I use an ethernet connection.
Some apps are buggy/flakey and either don't load or stutter badly so I ended up putting a Roku on it, which is not something you plan to do when you buy a Google TV. Hopefully Google updates these devices and it'll improve in time.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi dkhvis,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did a lot of research before selecting this TV. I couldn’t believe all of the features for the price point. The sound & picture are both great. Very happy with this purchase & would definitely recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Great QLED value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV meets all of my expectations. It is incredibly bright in a well lit room and delivers excellent quality. Comparing it to the OLEDs, the darks are not as dark. So if you prefer to watch movies or moody tv shows, this might not be the best TV for you. The built in smart tv is subpar, so I would recommend a smart tv device to accompany this TV.
I would recommend this to a friend
Pros mentioned:
Qled
Rated 5 out of 5 stars
Best Buy rules!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow! Love the Q Led! Best Buy is great! Got open box item of this TV and it was damaged and not working. They replaced with brand new version and I couldn’t be happier or more grateful! Awesome!!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL series 5
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome TV! The user interface was laggy at first but with the recent software update it’s so much faster and stable. Great picture and Dolby Vision is fantastic..
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Tv review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, great price and very easy to set up
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Significant Flashlighting
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe I got a bad unit, but it suffers from significant flashlighting in the corners. I have two TCL 4 series TVs that have just as good of a picture as this five series TV, and they were considerably cheaper.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi EPod,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Get the older model
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The user interface for this TV is awful. Everything is slow to load and apps don’t work. I can select Hulu and it will just take me back to the Home Screen. The TV can get confused and not load other streaming apps. I have to fight the interface a lot just to a show, it is extremely frustrating. I know it seems like a minor detail, but it is so frustrating that I wish I could return it.
I don’t know if the issue is occurring because it is a Google interface. But I have an older model and it works seamlessly.
Buy the older model, it’s cheaper, the picture quality is good, and the interface is better.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
HiTheRussellWilson,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Great 4k for the price
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
one of the best 4k tvs for the price but I do have an issue that keeps it from being 5 stars, there is a crazy lag between the controller and the tv operating system sometimes that is incredibly annoying, other than that it's awesome.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi BigBoss,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Pros mentioned:
Price
Rated 5 out of 5 stars
TCL 65” Series 5
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the purchase, was looking for the series 5 and we found one with a sweet price as well. Very happy, our sales person was great
I would recommend this to a friend
Rated 4 out of 5 stars
Great bang for the buck
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a great tv for the price, upgrading from an older TCL which I loved. The only complaint is the sound quality, it sounds a bit like it’s coming from a can, but I use a sound bar so that is easily overlooked.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hello Keone,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Replaced an LG with this
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my LG after the backlight died on one side. This one is a better tv with more apps available and great picture.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL 65 Smart TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good smart 65 “ tv. Very clear. Cxxxx xxxxx cxxxx xxxxx xxxxx. The sound is good you do not need a sound bar.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best value for the market
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great television with very flexible functionality. I am really pleased with the ease of use and the intuitive operations.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Like being part of the action on the screen! A+
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it - the picture is so crisp and almost 3D - the Superbowl seemed like we were on the field! The movies are like being at the theatre...
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture quality!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality and price. We love TCL televisions and we have several different series. This by far is one of our favorites.