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Customer Ratings & Reviews

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The regular price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 880 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, brightness, and price of the 65" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV. They appreciate the vibrant colors, deep blacks, and excellent contrast of the picture, as well as the brightness that holds up even in bright rooms. Customers also find the TV to be a great value for the price, with many commenting on its affordability. However, some customers have experienced issues with the TV's software, including bugs and slow performance. Others have complained about the limited functionality of the remote control and the occasional crashing of apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 880 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    STUNNING PICTURE QUALITY! BEWARE OF OLDER REVIEWS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 7 year old Sony flagship model TV failed recently, I knew I couldn't afford the OLED TV I wanted so I started researching mid-range priced mini-LED TVs that would offer me something close to the picture quality and features I was used to. I looked at comparable models from Hisense, Samsung, LG and even the TCL R655 (2022 model). I AM THRILLED THAT i FOLLOWED MY INSTINCTS AND BOUGHT THE TCL R646. The picture quality is absolutely STUNNING, it was more affordable than recent model releases and has all the features, bells and whistles to future proof this TV for at least a few years. I have a complete Dolby Atmos home theater setup and needed my TV to at least play well with my existing technology. Surprisingly, the R646 has brought new features and therefore new life to my home theater. The TV has two HDMI 2.1 inputs, one with eARC and several other features, like mini-LED tech, that makes the picture bright, with gorgeous color and contrast and deep blacks. The R646 is identical to this year's TCL R655 except the former uses the Google TV interface and the latter, latest model returns to Roku. As a Sony TV owner, I love Google TV so choosing the R646 for several hundred dollars less than the R655 was a no-brainer. And PLEASE BEWARE OF EARLIER REVIEWS. I understand that the R646 was released in 2021 with a ton of significant glitches, but TCL has cured all the issues with the several firmware updates it has made throughout 2022. Therefore, though a 2021 model technically, it is perfectly on par with the 2022 model in terms of picture quality and features. It's unfortunate that this TV had a rough launch because it definitely resulted in poor reviews that now deceptively make this look like an average TV. It is not. It's an exceptional mid-range TV for the price and lives up to the TCL 6 Series reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality
    Cons mentioned:
    Software issues

    Rated 5 out of 5 stars

    A reasonably priced practical tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month review: Finally....this is a tv that has a hdmi 2.1 slot for 4k at 120hz on the xbox series x...and has an adjustable stand width. (I didn't want to upgrade my tv stand at the same time) I just dont understand how other companies have not thought about their customer base like this... The picture quality is what I expected...yes the tv is a litte thicker and heavier than others...but still looks refined with great picture quality. I have the google version of this tv (not the roku)...and it has performed to my standards. I have not had any of the glitches that other reviewers have talked about. (Maybe it was fixed in an update) sometimes I may accidentally click the wrong button on the remote and try to reverse the course and it has to think for a second...but thats expected... If you're looking for a tv to utilize your next gen gaming system while not breaking the bank...check this out.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Google tv, Picture quality

    Rated 5 out of 5 stars

    Great gaming TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great with my Xbox series X and being able to play at 120hz. It makes the gameplay feel so much smoother. This TV supports every new feature that the XSX has. The picture quality is very good, I came from a Samsung TV (KS8000) which still has very good picture quality but where the TCL beats it is the black levels. I was really impressed by how deep the blacks are. OLED TVs still have deep blacks but this is getting really close. You hardly see any graying when there black in the screen. As for some saying the apps are buggy, I have not encountered any issues at all. I've already used Netflix, Hulu, sling tv, Disney Plus, YouTube, Crunchyroll and several more and i have not had any issues. I also have a previous TCL with Roku and I can say the Google TV feela so much smoother. It's not perfect, it can definitely be a bit more organized. I haven't found a way to edit the app list so my most used apps are at the front but I'm sure the platform will continue to improve. I setup my soundbar immediately since I have a Vizio Dolby Atmos one so I have not used the speakers. I don't usually use them as i feel most modern sets don't have the greatest speakers. Overall all, this is definitely one of the best gaming TV's you can buy right now. Any of the next gen consoles will work perfectly with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Overall Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two years now and this tv still works perfectly. Also, this tv is super bright which even with sunlight glaring in my living room, the need to go over ninety percent was not thought of. There are plenty of settings to tweak the audio/video to your liking. This is my second tcl tv, with the first one bought in 2015(which is still being used) and this one being two years old now; I will continue to buy more from this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Solid TV with great picture quality for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck in terms of picture quality and with my preferred platform (GoogleTV) to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Best value out there!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 6-Series is definitely the best value out there for a TV. I purchased my 65-inch R646 for just $700, and it has blown me away. The mini-LED lighting results in amazing black levels and contrast without sacrificing brightness. The Google TV interface is very easy to use and runs smoothly, but the TV also has the option to set it up as a "dumb TV" if you prefer to use another streaming device. It works perfectly with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    One of the best TV's in this price range!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. For the price I got it for, it is absolutely amazing. I like the Google TV a lot more than Roku, and I'm happy I was able to get that model. 4K movies look great, PS5 games look great. I use external speakers, but the internal speakers aren't bad. They're just really small.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    TCL not honoring warranty. Buyers Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv that supported 120hz gaming, and would look good for movies with local dimming and decent size. Ill start off by saying the first two months of having the tv it looked great until it didn't. Month three came along and the tv started showing tic tac toe grid lines and dark spots. It also has a white rectangular box in the center of the display that shows up in content and is distracting. I contacted TCL and sent them pictures of the defect expecting them to repair or replace the panel. They did not honor the warranty. I was told "This is normal and does not show defects". Respectfully as an IT technician this is not normal, you should not see grids or white bars on a brand new tv. I believe most anyone would not be happy with a tv showing grids and a white rectangular box in the middle of their screen. Trying to play games or watch content is distracting and ruining the experience. I purchased the GeekSquad protection, and will have to contact them to get this resolved. Buyers beware you may get a lemon like me and be stuck without support. I would not recommend this tv to anyone if the manufacture will not cover defective units and honor their warranty to protect its customers. * see pictures of the tic tac toe grids, dark spots, and white vertical rectangle (dead center of screen).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Luke,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love this TV!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! The picture is amazing! I had a Samsumg 8000 series and the picture quality on the TCL far exceeds the the Samsung. Don't listen to the old negative reviews. The updates have taken care of those complaints. Sound quality is very good on its own. I have it connected to my stereo and rarely use it. Recommend to buy this TV. Price is great for mini- lights / QLED! Photo doesn't do it justice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Bargain TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Great picture, awesome colors. I couldn’t be happier. What you get for the money is bar none. This tv blows my LG and Samsung TVs out of the water! I will only buy TCL from now on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software issues

    Rated 4 out of 5 stars

    Great TV But, still has a few software bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Overall! The picture is stunning colors and the mini-LED is great. However, my one criticism is the software needs some debugging, as the remote microphone doesn't work with all apps in the Google TV software for example works with Google assistance, but the microphone is unresponsive in apps like Youtube and Disney +. I'm hoping this is a bug that can be fixed in the near future otherwise I would consider returning the TV. See the image below showing the bug with microphone usage in apps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi builder94.

      Thank you for taking the time to provide your feedback. With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting it in 2022 it’s still going strong and I’m enjoying the graphics and colors from it.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Gaming, Price

    Rated 5 out of 5 stars

    Great bedroom gaming TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something that would support next generation gaming but wouldn’t break the bank and after a little research i felt confident with my choice. I was in the market for an OLED but getting this mini LED was a solid choice and to be honest i haven’t been disappointed yet. Handles 120hz on my ps5 superbly. Highly recommend this tv for its brightness. The sound was good but i have a nice jbl soundbar that i use for my room so i l wasn’t to test the sound as much as if like for a review but what i heard to start was passable for intimate viewing. If you see it on sale make sure you grab it and don’t even think about it. American made goods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for next gen gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV mainly for my PS5, and have loved it. The 120 refresh rate makes the games run real smooth. The 3d audio sounds really awesome as well. You can measure your room acoustics with the TV speakers, which makes some games sound really submersive. The vivid option makes the Nintendo Switch Mario games seem really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Google tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, gaming and movies are amazing very happy with purchase! I paired an Apple TV 4K and looks amazing. Google interface is better since updated but I prefer the Apple TV box it’s really a game changer hard to go back to anything else even Roku!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For context, I bought both the 6-Series and the 2022 5-Series. This TV blew the 5-Series out of the water. It's better on everything: more vibrant and crispier videos, better contrast, better reflection handling, deeper black, much faster response especially for watching sports. As far as Google TV goes, it's pretty fast. My guess is that most of the previous bugs were fixed. I wish there were an option to turn off ads on the Home screen though. Just a few tips: - Make sure to check for dead pixels and dirty screen effect after you get the TV (search for "Run this video on your TV now" on Youtube). - Recommended picture settings: Turn off Eco mode in Settings. Choose Movie mode and Warm color temperature. If you want to do further color calibration, search for "R-Tings TCL R646 calibration settings". - Enable App only mode by going to Settings, Accounts and Sign-in for a cleaner Home screen. - To use Google Assistant to turn on and off your TV, make sure the physical Mic switch on the back of the TV is at On position. Then go to Settings, System, Power and Energy, turn on both Quick Start and Screenless Service.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Excellent picture quality. The brightness and clarity is superb. It's my first time using a Google TV and I'd like its features.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Google tv

    Rated 5 out of 5 stars

    Great TV That Flies Under Radar of Bigger Brands

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase from ease of ordering in BestBuy app to delivery tracking and delivery (done by third party in big box 18 wheeler moving truck). I was considering three 65” options: Samsung QN90A, LG C1 & TCL R646 and I am more than pleased to save the extra grand on more by getting this TCL. Coming from my 65” Samsung KS8000 from 2015, this TV excels in clarity, brightness and unformity. Google TV rounds out the positive experience by giving this TCL TV many great settings and options to perfect your user experience. I really set this TV as a “Dumb TV” by turning off most of its “smart” or “AI” functions and use an AppleTV / Xbox Series S and Panasonic DP420. Couldn’t be more happy maybe other than having the money to spend on a 75” LG C1 OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture of any TV I own. However, connectivity issues happen once in a while. Struggle to Cast to the TV about 40% of the time. Would expect better on a TV with this price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my misgivings about this unit's previous issues with the Google TV interface but the latest firmware seems to have solved all of these. Just love the picture quality! Looks great mounted on the wall; should have gone with the 75 inch but didn't want to change the mount. Maybe next year.

    I would recommend this to a friend