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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 198 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, describing it as gorgeous, crystal clear, and easy on the eyes. They appreciate the ultra-matte screen for reducing glare and the flush wall mount for its sleek and space-saving design. While some found the installation process challenging, many agree that the TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 198 reviews
  • Pros mentioned:
    Picture quality, Tv size, Wall mount
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Art and Tech have successfully merged on this TV

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several smart TVs including Samsung, Sony, Toshiba, but this is my first Google TV, and the first with this “Art Mode” Concept. TCL is a brand with many years in the market making Smart TV’s for quiet a long time, it is more affordable if we compare it to the more expensive and traditional brands, but that doesn’t mean that it lacks high quality and “smart” technology which I was able to experience in this NXTFRAME model. The idea behind this design is that the TV emulates an art picture and integrates it in your living room as part of the furniture on your wall, which makes it an excellent fit for almost any single living room. The artistic style, anti-reflective finish screen, makes it look like an artistic paint hanging on your wall, and the image looks matte. The result is a very pleasant art image. My daughter is an Art Lover. Every time we’ve traveled, she spends time in museums and buying picture replicas or taking photos of the renowned painters. And at the end it has been always a dilemma were to put all those souvenirs and pictures she bought. So, as you can see, this TV fit perfectly for that purpose. Its gallery collection includes a curated Art Library, with a personal photo gallery mode, so you can put your own artwork. Six features that I really like about this TV. First, it is very thin, 1.1in only. It has wonderful, neat, deep and vibrant colors and brightness. Even during daylight, because of its Matte Antiglare screen design. Great sound, with or without soundbar. Super-fast response while navigating through the apps, no lags or delays. It has all the ports and inputs integrated in the TV, and everything I was needing to replace my Sony Bravia, the Power supply is also integrated. It even includes a 3.5mm headphone jack (useful for me because I have a Sony subwoofer that uses that port and the USB for power). Let’s talk about the ports. All of them are integrated in the TV. Four HDMI ports (Ports 1 and 2 4k 144Hz, one for ARC, and the second you can use for service as well, Ports 3 and 4 4k 60Hz). I am using the Port one ARC to connect my Sony Soundbar which works flawlessly, turning on and off every time I turn on or power off the TV. Port HDMI 2 for the Blu Ray, however I am still deciding which one to connect either my Sony Blu Ray or the gaming console. I am using the Soundbar HDMI ports as the interface for now for gaming. On both situations the video response and performance are neat. Lan port for wired network connectivity, which I prefer to use, since I have located the router close to the TV, and this way, it will ensure a steady and better network connectivity. A Cable/Antenna port, this is nice to have. I set up years ago a Physical antenna on my roof with a signal booster, and I can capture more than 60 aired digital local channels. An AV In port, an Audio Optical out, which for me in some cases is very useful to have, a 3.5mm headphone jack, and finally 2 USB ports, 3.0 and 2.0. These ones allow me to connect my usb drives to play either mp4 movies, mp3 audio format, jpg, etc, or upload pictures to the TV for my Gallery collection (you will also need to create a TCL account to upload to the Gallery Collection). The MP4 videos plays great, with excellent video resolution, making watching movies or appreciating the included art collection a pleasant experience I strongly recommend, if you are planning to use the USB port for storage access, like videos, audio or pictures, you install an USB extender, so can access easily the port. Once the TV is seated on the wall it is very hard to reach the ports. I also learned that if you can install a USB Camera as long as it is a TCL TV and has the Android TV or Google TV, if you get the TCL TV Camera, you can use the TCL TV for video calls, take selfies, and upload them in the gallery. I was able to see that the setup includes the setting for external camera and mic, and in the Gallery has the “take a photo” option. I don’t know if the gesture function is included but the other features are available in the settings, so that will be my next step. For the wall installation, it requires 2 people to lift the TV, because even though it’s very thin, it is heavy. The installation comes with a proprietary wall mount. It does not include the TV Legs Stands, which are sold separately by TCL. Both options are not VESA industry standard, so if you already have a standard TV wall mount on your wall, it is not going work for this TV, but it is not difficult to figure it out or to make some adaptations, from what I can see. The wall mount HW was not difficult to install. At the beginning it was kind of tricky for me because, basically the TV will be hanging only by 2 points, like if it was a big picture frame on the wall, however it seems very reliable and secure. For the job, it comes with 4 metal plates, 2 for the wall, and the other 2 for the TV that has the hooks. It also comes with a paper template to put on the wall which will guide you on where to put the marks for the holes. What it is included with the TV: • Manuals • Remote • 2x AAA batteries • Power cable • Wall-mount equipment (brackets, screws, and anchors) • Frame segments that replicate light wood magnetic frame that attaches to the borders Before you start, make sure to locate all the cables either behind the wall or hiding them by using a wall cord cover cable raceway, and carefully place them in the order where each one will be located at the back of the TV, there you will see dividers for cable organization. Installation was easy, all the HW needed was included. Once the TV is mounted you want to make sure it is completed “seated” on the wall. Once its installed on the wall it looks really nice, and then you will add the magnetic frame. For the frame that goes at the bottom, it comes with a couple of small screws that you will attach to the frame, but don’t tighten them too hard. I think they are just there to prevent the frame from falling off. If you tighten them hard it will bend the frame a little. Actually, the frames don’t hold enough in case you move or bump the TV, which I am not planning to do. This detachable frame can also be replaced by a different one like a bigger frame style, if you prefer your TV to have a more picture frame resemblance. The start up process was fast and easy, around 5 minutes, if you already have a Gmail account, then just continue with all the regular questions, wifi settings, permissions etc. There's a single button on the bottom left of the TV that can be used to switch inputs, adjust the volume, change channels, and power the TV on/off. The remote is very intuitive, and easy to use. The location of the buttons is well organized. It has preset buttons to access Netflix and YouTube. You have also the mic function for the hands-free voice control, so you can search by vocal commands videos or TV or movie programs, or you can integrate it with you google home app. On the right side are located the volume and mute buttons, and on the top left the button to access the Artwork collection. Once you press it you will access the ART section which is the main concept of this NXFRAME TV. There are 374 art collections and all of them for free. You will see at the bottom 5 different categories, starting by the first one on the down left, will randomly changing pictures every x amount of time that you can also set. The one that I liked the most is the museum setting, which will show you pictures of the famous artist, wonderful colors and resolution, it really makes it feel like an artwork painting it on your wall. The “Masterpieces alive” is a set of videos of the greatest artist in movement, great idea. It also plays music related to the theme that the painting is displaying if you press the center button of your remote. You can also include a frame style if you prefer to have a more like art paint style. Other option is the “AI Art”, where you can create your own paints based on some preset’s landscapes, with the style of the artist you choose. The “Relax” setting is wonderful, with images moving and music in the background. The last setting “Moments” allows you to upload your pics to the TV and create your own selection, but you will need to create an TCL account as well. On the top right you have the Art Mode Settings so you can change the Theme, time interval, etc. This TCL TV is compatible to play all the formats available on the market, HDR content, Dolby vision, HLG, etc, and at 4K resolution. For gaming it reaches a variable refresh rate of 144Hz. The included Google TV app capability allows to google cast. One of the many advantages of having a google TV feature, and the TCL TV is that you can watch many programs for free. Two things that I didn’t like with my previous TV. I had some kind of resolution issues, while streaming, specially on Disney+, the contrast and brightness slightly changes, but it only showed up on streaming, not while playing an mp4 file or DVD. At the beginning I thought that maybe I needed to increase my internet bandwidth. However, that didn’t fix the issue. I also contacted the TV brand support but couldn’t find what was the issue. But with the TCL TV I don’t have that issue anymore. The next improvement is the audio. I noticed a better separation of the channels. I have a 7.1 Soundbar, and the Satellites delivers more powerful, defined, and neat sound, comparing to my previous TV. It doesn’t matter if you watch air broadcast programs via Antenna, or play DVD/Blu Rays Videos, MP4, Streaming, the video resolution is great. Obviously, you want to use the best HDMI cables quality to guarantee the best video performance. Overall, this TV has all the features I need, great performance, excellent video, Inputs, plus the ART capabilities that has AI incorporated. I am very happy and pleased with the visual result by having this TV in my living room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GEJF,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and mounting position of the tv. Great sound and cool remote. Takes up no space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work of art

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my husband to replace an old big clunky tv. Much to my surprise, it is a work of art in comparison. The geek squad was amazing for set up as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything i thought it would be but the frame is a lot lighter would then expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of art!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my daughter and family, they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed it so far! Great viewing angles too. Really good price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jenn,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very it’s cool frame.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great a frame TV, so bad and good view quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Art mode, Wall mount
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Uniquely amazing TV with 1 drawback

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL's NXTFRAME is a great TV with many modern features and an aesthetic to fit beautifully in any room. I have been showing off the Art and Live Art features when not using to mesmerize my guests and gaming on it via consoles and PC. While I will go out and say setup and installation is most definitely a 2-person job, the TV for being a 65inch was really light vs the other brands in my house. There are 2 options for using the TV. 1st is using the included proprietary flush wall mount kit since the TV IS NOT VESA COMPATIBLE!!! Fair warning for those thinking about switching their current TV to this one because you can't use your existing hardware. It wasn't too difficult if you follow the instructions and it is super flush to the wall to mimic real artwork. 2nd is using TCL's TV stand that looks like an Easel. Not gonna lie, it looks pretty cool to imitate being an artist for home aesthetics and makes the TV mobile to move it around. Also you have a choice for your look on the TV. The edges are white but if you prefer a wood look, the included 4 edges are magnetic are really easy to install and can be removed with little effort. Connections are recessed in the rear of the TV and has extremely well thought out cable management system to make it flush. See the pics. HDMI 1 and 2 are your HDMI 2.1 connections for 4k 144hz VRR with 1 also being eARC. 3 and 4 are standard HDMI 2.0 doing 4k @ 60 instead. The NXTFRAME uses Google TV for its built in apps. I didn't bother with any as I just use my PS5 or Series X for media streaming / gaming. But there is also TCL apps to get to the Artwork to display. Performance is outstanding. Being a QLED, the HDR content was pretty good out of the box and required little adjustment on my part for color accuracy. I streamed Youtube, Netflix, Prime Video, Paramount + etc and all my content looked fantastic. Another top marks from me is surprisingly gaming. Yes. Gaming. For a TV that doesn't advertise it, the specs are excellent for console and PC gaming (with a minor complaint for PC later). TCLs Game Mode offers super LOW latency when using HDMI ports 1 and 2. See the pic below to see all the boxes were checked for Xbox and also on my PS5. HDR10, Dolby Vision etc looked great on this TV. There is even a Gaming HUD (pic with the blue on top and bottom of screen) that gives you stats like FPS, HDR, VRR and options for stuff like putting a center sight on the screen for FPSs. If you plan on using the TV as a PC monitor as well, as long as your GPU can handle it, you can get 4k @ 144 and it looks amazing. 1 thing to note that I noticed for me is that I could not get VRR to turn on. Wasn't a biggie on my part, but just throwing it out there. The art mode is such a great feature that I personally did not expect to fall in love with. I love Starry Night, but there are a TON of other pieces to display to your hearts content. There is also "Live Art" that adds movement to certain art pieces to give a little more life to your room. Also you can upload your own pics to display as well. Screen itself is a matte finish for anti glare and looks great. The downside on the TV is the viewing angles. The more off center you are or go, the worse the picture will get. Onboard speakers are adequate but I would recommend at least getting a quality soundbar. I can go for days praising the TCL and especially now since it's on sale for sub 1k, I would tell anyone to get it in a heartbeat. The only downside to the TV is not being VESA compatible, but at least to counter this, TCL includes the wall mount with the NXTFRAME for you.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Woo151,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Wall mount
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It does look nice on my wall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think trying to compare TV's these days to decide which one to get is getting pretty difficult. You used to be able to look at them side by side and typically could see some clearly looked better than others. But those lines have been blurred. To the average person, most of them all look great. So for the most part, the decision comes down to performance and features.  The picture quality on this TCL NXTFRAME TV is great. As I mentioned, most do now, but when you get down to the details there are a few things that set some apart from others. PICTURE COLOR: The colors really do pop. They are vivid and bright enough that you can really enjoy the picture quality. As with any TV, calibrating the settings to your viewing environment is going to be important to get the best looking picture *to you*. Everyone sees things a little different so fine tuning it to what you think looks best will make you enjoy it more. But out of the box, it looks great and most people will be happy with it as is. BLACK LEVELS: This is one area where some TV's stand apart from others. I won't get into the details of why, but while the QLED technology used on this one gives you great color, it also keeps the blacks from being truly black. I'm not saying it's terrible, but you just aren't going to get the truly "ink black" you get with OLED or even some other TV's.  MOTION: This is one of the TV's stronger features. It supports high refresh rates at high resolution. So watching sports and gaming is where this TV shines. Motion is nice and smooth and makes watching sports and gaming more enjoyable and easier to watch. The native refresh rates along with the additional settings to adjust motion make this TV perform better than others. SCREEN: The matte screen on the TV makes you think it's not going to get very dark or be very bright, but it doesn't affect the picture really, just reduces glare from reflections. While it certainly could be brighter and darker, that's not due to the matte screen but the LED's that light it. The screen does however help with the next feature. A PICTURE FRAME The main "attraction" of this TV is the "picture frame" aspect of it. And I have to say I was pleasantly surprised at how well this actually works. To start, the TV is pretty slim - around 1" deep. So it definitely can look like a picture frame mounted on the wall. This is also due to the fact that the TV mounts flush with the wall  The included mounting brackets (yes, you don't have to buy a separate bracket) allow the TV to easily mount so that the top and bottom are pretty much flush with the wall, meaning there's no tilt downward as you get with a lot of other frames, nor does it stick out from the wall due to the mount. And the way the mount is designed is essentially like a hinge, meaning it's easy to get it mounted, and once it is, you can easily swing out the bottom of the TV to access your ports, all of which are on the back facing downward. It really is a great design that includes all the connections within the TV itself, but still keeps it slim and flush mounting. It has a nice off white frame around it, but also comes with a light colored wood-like frame that attaches to each side magnetically so you have a couple of options for the frame. And with the matte screen, once you put an image on it that you want to display and adjust the brightness of the screen, you really can pass it off as a piece of art. And the included Art Library has plenty of options to choose from for what you want to display, from classic artwork, to photos, digital art, and even AI generated images. There's also a section called "Relax" that has some images with motion (i.e. a beach with waves rolling in) that also have ambient sound you can turn on or off to create a relaxing environment (you can also turn on these sounds on the other images as well). GAMING While this TV has the capability for higher refresh rates that are supposed to provide a smoother gaming experience, so do lots of TV's these days. So it doesn't really stand out in that aspect, rather it fits in with the "norm". The higher and variable refresh rate is nice to have but it's nothing mind blowing. Really as far as motion goes, the biggest area I noticed a difference is with watching TV or movies. It's almost like the motion settings being cranked up get it to where it should be at normal settings. There's no "soap opera effect" with them cranked, but turning them off makes some things unwatchable. Overall I think this is a decent mid-range TV. I would say unless you really want super dark blacks and a really bright image, this is a nice TV for a Family room because it looks nice on the wall and it does have a good picture quality for that type of environment. While the matte finish of the screen is also nice for bright environments, the TV just doesn't get bright enough to overcome the fact that a matte finish already "appears" to not be as bright as non-matte screens. So if those things that you would be concerned about, then you can certainly get darker/brighter Tv's for the money. If not, and you just want a nice looking TV to hang on your wall you'll be happy with this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful tv. Unfortunately we set the tv up and found the sound just doesn’t work. We will be returning and hopefully getting a new one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TaraC,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not a quality frame TV - do not buy this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT waste money on this art TV. Purchased Dec 7 and it went black 3 weeks ago. TCL warranty has been placed so had to dismount the TV and it’s been sitting 3 weeks with no update after I’ve called for status. You get what you pay for! Nothing but time waste and low quality. I’ve never had any issue with any other brand - LG, Samsung or Sony.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mendz,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A tv that does it all including art

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a long time coming considering that my older tv was becoming outdated. Getting the tv out the box was made easy. After cutting the plastic ties, the box was removed by pulling up. To mount the tv, everything was included. The mounting hardware, anchors, template and mount was all in the package. Consider the height of the tv because I was told it probably should have been mounted at lower height. I took more time installing the NXTFRAME tv because I wanted to conceal the wires behind the wall. I installed a media box for with a surge protector and a low voltage access. The difficult part was getting the wires behind the studs. I also did a shopping trip to get longer hdmi cables because all of mine are 6 feet. With the manual was instructions on how to mount the tv. I think they should have used a bigger font. The instructions were helpful in the process. I was thinking of using toggle bolts but I did not want to mess up the manufacturer installation guide. When hanging the tv you will need an extra hand for connecting the up to 4 hdmi cables, power supply and Ethernet cable. The tv weighs about 50 pounds so it can be useful to have a 3rd person. After hanging the tv to the wall for me it is not flushed to the wall. I was expecting it to be closer to touching the wall but it could be because of the thickness of my cables behind the tv. I think it still looks good though and I could always adjust the cables. This is my first Google TV and the on screen setup was so easy. It walks you through the process and you can fine tune it to your personal preferences later. The picture quality is really good. I immediately noticed a difference between the TCL NXTFRAME and other tv. The color appears more vibrant compared to what I was using. The refresh rate is 120hz and that is double of my older tv. I’m not experiencing any motion lag since it’s noticeable for movies, gaming and watching sports. The art display feature is impressive because it displays art or personal when you push the button on the remote. The sound of the tv speakers are decent enough without a surround sound system but I already have one so I’m using it with the NXTFRAME. Overall navigating through the different features and settings are very easy. The remote control is going to take time to get used to but it’s sleek and simple. Under the bottom left side of the tv, there is a small speaker box. It can be pushed in or out, I can’t figure out what it does and nothing on the manual. My high points for this TCL NXTFRAME tv are: 1. The picture quality is great and pleasing to watch 2. The feel of the material feels like a durable build 3. It includes HomeKit, Google home, Alexa, Cast, Airplay 2 and more 4. All top streaming apps are available to download or already preloaded 5. Having the tv display art when I want My low points for this TCL NXTFRAME tv are: 1. It does not include a stand for the option of not mounting but I think that’s a future possibility. 2. I was expecting it to be lighter in weight You will definitely get a good deal if you get tcl NXTFRAME at this current price. I feel like it’s packed with features and upgrades that will make it a necessity in any room. Great tv but I should have went with a bigger size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Absolutely awesome looking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a frame tv. This particular tv hangs in our living room, in the center of a "built in". We had another 65" tv up there but I never liked the way that it hung. It took away from the look of the area. When this tv became available, I jumped at the opportunity to get it. At 65", it is just the right size. It hangs flat on the wall so it blends right into the built in. The frame on the tv is white, which is different. But that works better for me because my built ins are white. A black frame would have made it stick out. If it were in the middle of a room, that would be more important. It comes with light wood cover pieces to go over the white frame. They are magnetic so they are super simple to switch out. I'm not sure if other color options are available. This tv came well packaged in the box and was easily removed. It comes with a template for plot out hanging it up. And although I thought I had to buy a special flat mount for it, I didn't. It came with hangers. It was relatively easy to put up. Two things though: because of the distance between the two hangers, you can't put both in studs. One will have to be in drywall. So plan accordingly so that you can either have at least one stud or that you have the hardware to secure it into the wall. Second, it would have been easier if the hangers could have held straight out so you could get both hooks on easier and then pull down to put them into place. It was hard to be sure that you had both hooks on the mount. Twice, we thought we did but did not. We had two people to hang it and one to stand back and supervise the placement so we got it on right. If it were in the middle of a wall, it would have been easier because you could have looked behind it. One of the suggestions for the tv is a recessed box to go behind the tv to run have the outlet and cable connectors in as well as store the excess cable. Otherwise, it won't sit quite flat to the wall because the cables and cord will make it stick out. We have one already but we may switch over to the one suggested because it is a better style. I let the art studio that it comes with the tv run. It was really nice. I have a really large assortment of family pictures and vacations photos that I have through my Google Photos that run through my devices as my screen savers. On this screen, we settled on a few. I made a special album and chose that one to use for the screen saver. It is so nice. This is a smart tv, which is an absolute must now a days. I don't need to be messing around with sticks or boxes and using proprietary sites to get apps. Using Google lets me get what I need, straight from the source. The remote is white. Not my preference. White tends to yellow with age. But it is a smaller, decent size. The tv was seemless to set up. My Google Home found it right away and it copied my other tv's settings. Within minutes we were ready to go. The guys in my house played some games through it and said that it was decent. Not as great asntheir high performance gaming monitors but definitely acceptable to them. We watched lots of streaming programing from YouTube to Disney+. There is something very crisp and dimensional looking about the picture. I took some pictures but I'm not sure how they'll look posted online. I really like how quickly the tv responds to the remote when I want to make a change to what I'm watching. Overall, I really like this tv. It is a fantastic deal for a frame tv, especially with the quality. I looked at the other brand at the store and I don't see a big difference, especially considering the price difference. I know that a lot of people are beholden to the big name brands when it comes to electronics. I have a big brand, high end smart tv. I frankly don't notice a difference, except for the price. I can buy this really nice TCL frame tv and a sound bar system and still spend less than a fancy name brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super Stylish TV that Blends In & Stands Out

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Frame TVs are one of the newer trends in home TV tech and its a pretty cool concept - have a TV look like a piece of framed art when not in use, and have it a TV when you want to watch something! The TCL NXTFRAME takes that to the next level with a super slim package that packs a punch! PROS: - I was really taken back by how slim and stylish this TV is. It really does have the look of a framed piece of art on your wall with the looks of the border and the thickness of it. Of course you have the detachable faux wood bezels as well but the white looks great too. - Once mounted and setup, this is really a breeze to use. It comes with Google TV OS built in (if you want to use it) but otherwise can be linked to Amazon or Apple HomeKit as well, all very nice things to have! - The artwork quality on this TV is fantastic! It has a matte look to it to actually provide a real life art look and not just a super glossy tv. You can either select from their Air selection or use the really cool AI Art feature to create something unique as well. Overall it really does deliver in the "smart frame" aspect of this tv. - As far as watching actual TV on this, I was very much impressed. It has 4K HDR Dolby Vision IQ on this which really brought to life everything that I watched! it handled sports well with its 120hz panel (although variable at 144hz) and the color and clarity really popped on what I watched. It really showed vivid detail and I was very happy with how it can switch from looking like art to being able to watch the biggest and best movies on this TV. - This also comes loaded with really nice features on top of this: the ports are HDMI 2.1, it has eARC, supports HDR10+ and Dolby Vision, has game modes for great video games, Dolby almos audio built in, and the remote is actually useful compared to others! It makes you feel validated in that TCL made sure you had a lot of great features for now and to future proof as technology advances. CONS: - I wish the inputs were a little easily accessible given how slim this is. It makes things a little challenging if you need to change how your hook ups are. - This TV can only be wall mounted. It does not come with traditional legs/stands. Which I understand it looks best mounted, but having legs would have been a nice accessory for versatility when needed. BOTTOM LINE: - This is easily the most stylish tv I have ever owned. Some TVs are too clunky are designed too industrial, while the TCL NXTFRAME truly blends into my room to add a level of sophistication and raises the appeal of everything around it. However, when I want to watch TV it brings Dolby Vision super high quality picture that makes it enjoyable for sports, movies, TV, or video games. It's loaded with great features built around a Google TVOS system, and it's so slim you will forget you have a TV mounted to your wall. This is the best frame TV you can get and you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great TV, Ok Art Frame, Intense Install

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a TV, the TCL NXTFRAME is pretty much flawless. The picture quality is fantastic with bright, vibrant colors and excellent detail. Aside from turning off the fast motion to remove the 'Soap Opera" look on my movies, I pretty muck left the image at factory settings and I'm blown away. The intuitive menu system is a breeze to navigate, and I’ve had zero complaints when it comes to its performance as a TV. Now, let’s talk about its dual purpose as an art display. While the AI art generator and Art Library are a cool touch, let’s not kid ourselves—nobody’s going to mistake this for an oil painting. That said, having family photos or subtle art on the screen beats staring at a black rectangle when the TV’s off. It’s a nice way to blend it into the room, especially above a fireplace. The included magnetic frame is decent—it makes installation simple but has its quirks. The corners of the frame don't align perfectly, which was a bit of a letdown. I’d also love to see more color or material options offered by TCL, as the light wood frame doesn't exactly match my decor. I may rock the TV naked or try to use the frame as a template and build a frame out of some wood trim. Where my main gripe lies was with installation. This TV is heavy. Seriously, this is not a one-person job. The process itself is straightforward—two hooks attach to the TV, and two plates go on your wall. However, the decision to use two separate mounting plates was a huge miss. Even with precise measurements, there’s room for slight misalignment. Without a laser level, getting the TV perfectly straight is almost impossible. Mine is off by about 3mm, and now I’m stuck trying to figure out a fix. A single plate design would have been much easier and more forgiving. Overall, the TCL NXTFRAME is an impressive piece of tech. It’s a fantastic TV that doubles as a stylish art display. If TCL had simplified the mounting process and offered more frame options, this would be an easy A. As it stands, it’s a solid B+, and I’m giving it 5 stars because 4 would be too harsh. If you’re ready for the challenge of mounting it, the picture quality and added features make it worth the effort. Better yet, the prices are pretty great right now, so take the savings and hire Best Buy to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A work of art

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL’s newest Television named NXTFRAME Isn’t your typical television, TCL made this TV to be hung on the wall like a work of Art, and for that reason it does not come with a stand of any kind. Instead it comes with mounting hardware, to hang on the wall. Smart Capabilities : Just like any modern television, this TV set can be connected to the Internet and comes preinstalled with a bunch of different apps , like Youtube, Netflix etc. you don’t necessarily need people television to enjoy your TV. Resolution: 4K QLED, what does this mean? It means movies were clear, 120Hz means sports and video games will move extra fast. Every time I go to my local warehouse store, I always look at the difference between TVs, And the QLED televisions always look just a little bit more colorful then regular LED TV’s and this set is no exception. Bezel frame: What is a bezel frame? Well, that’s one of the things that makes this TV different than other TVs. Basically it is an optional “frame” that you can install around the edge of the TV that sticks to your it magnetically and changes the color of the bezel from white to a light wood color. This is optional, but it is included with your purchase. I have read that other colors might be available in the future. NXTFRAME button: This button on the remote will put the TV in Art mode, basically turning your TV into a digital picture frame. A 65 inch digital picture frame. It’s free, no subscription required. There’s lots of different artwork to choose from and it even has AI capabilities that can create pretty much anything you can think of. Everything you can possibly look for in a TV is included here HDR, Dolby Atmos audio, DTS, Bluetooth capabilities, Wi-Fi 5, 4 HDMI inputs and many other things.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ernesto,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ I’m absolutely thrilled with the TCL 55” CLASS NXTFRAME! The picture quality is stunning — movies, sports, and regular TV all look crisp and vibrant, with colors that truly pop. The matte finish on the screen is fantastic; it minimizes glare and gives the TV a sleek, high-end look that blends perfectly with my space. One of my favorite features is the A.I. art mode. The artwork looks incredible, as if I have a digital gallery right in my living room. This TV is truly a masterpiece, both as a display and as a piece of art. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at Frame televisions since Samsung brought theirs out a few years ago. The intent was to have something modern that was not a standard black box. The issue when the Frames first came out was the price versus the size. For a few brands, that is still the case but found the TCL NXTFRAME 65A300W at Best Buy and was amazed at the clarity, cost, features, and overall look, so ordered right away. Just installed and the steps could not be any simpler with the included flush mounts, and template for where to attach to the wall. Once installed and powered up, logged into the Google Home app and the TV was recognized right way and started walking me through the set up to my services. All the set-up steps were self-explanatory and loaded everything right away, and the remote is easy to use. The best part is the picture quality! The photos are so realistic it is hard to tell it is not an actual piece of art. The quality of the movies and videos are spot on and crystal clear. I could not be happier with finally jumping into a Frame television than with this TCL! Truly incredible!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Overall nice tv with some core features missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good TV. The picture is incredible and the google OS is nice. I scoured the internet for reviews on this before purchasing and didn’t find much so I’m here to give some context to the Art Mode, which I’m assuming if you’re looking specifically at a frame TV, is your priority. First of all, the tv doesn’t display art when it’s “off” like the Samsung frame. It has to be on and in wallpaper mode. Second, the customization on wallpapers is limited. You can’t add the matte frames in wallpaper mode — only if you are manually selected in a gallery. In wallpaper mode, they’re just edge to edge on the screen. There’s also no room ambience sensing. Next, it doesn’t have presence sensing. You have to manually turn the TV on and select art mode to use it. Finally, there’s a really annoying quirk where each artwork has to “load” when it switches. So in wallpaper mode, every time you switch artworks, an icon shows up that says “resource loading” before switching which kind of ruins the art effect. Overall for a tv the same price as the Samsung, they’re missing some core functionalities. Hopefully a firmware update will improve some things, but the presence sensing is hardware so that’ll always be missing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatriciaH,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV with Premium Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV that is great for movies and shows while still maintaining its place as an "always on" TV within my home. TCL representative in store mentioned the anti-glare feature of the TV and was pleasantly surprised with the quality of streaming channel content like Netflix and Max. Sports also look great on this TV, NFL games on Sunday look fantastic as well as when we watched the World Series. Have not given it a go with gaming, but the 120 Hz refresh rate should handle my Xbox with ease. Overall, a really great TV at a fraction of the value of the Samsung Frame. I chose TCL since getting a 6-Series Roku back in 2018 and this did not disappoint!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MrMuffin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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