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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 191 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, describing it as gorgeous, crystal clear, and easy on the eyes. They appreciate the ultra-matte screen for reducing glare and the flush wall mount for its sleek and space-saving design. While some found the installation process challenging, many agree that the TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 190 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good tv - find it on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some hiccups with delivery. First tv was a brick but Best Buy replaced easily and new tv is fantastic. Included mount is easy to install and the picture quality is excellent. Big step up from our 8 year old 480 Sony. Sleek, all the controls you could want and a great price. Prob not worth sticker but if you can get on sale. Great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, classy update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, looks so much better than our old tv. We just got our fireplace column remodeled and hung this up and it’s the perfect update. Easy to find beautiful/seasonal digital art on Etsy and upload to the ArtMode from your photos. Glad we took the chance on this when on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Legs

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and even bette picture than I imagine just wished the person that sold it to us was more knowledgeable about the product and didn’t misinform us about it coming with legs ! Add to pay an additional $249 to get it installed due to the sales person not being knowledgeable of there products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ I’m absolutely thrilled with the TCL 55” CLASS NXTFRAME! The picture quality is stunning — movies, sports, and regular TV all look crisp and vibrant, with colors that truly pop. The matte finish on the screen is fantastic; it minimizes glare and gives the TV a sleek, high-end look that blends perfectly with my space. One of my favorite features is the A.I. art mode. The artwork looks incredible, as if I have a digital gallery right in my living room. This TV is truly a masterpiece, both as a display and as a piece of art. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Flush wall mount

    Rated 5 out of 5 stars

    I love this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! It looks great on the wall, the art is amazing and looks super realistic, and the overall picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Very nice Television!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the TCL Frame TV so far, extremely thin and the included mount positions it flush to the wall. Really impressed with the picture quality when streaming. I wasn’t sure what to expect with the art mode but, overall I think it’s a nice added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV with Premium Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV that is great for movies and shows while still maintaining its place as an "always on" TV within my home. TCL representative in store mentioned the anti-glare feature of the TV and was pleasantly surprised with the quality of streaming channel content like Netflix and Max. Sports also look great on this TV, NFL games on Sunday look fantastic as well as when we watched the World Series. Have not given it a go with gaming, but the 120 Hz refresh rate should handle my Xbox with ease. Overall, a really great TV at a fraction of the value of the Samsung Frame. I chose TCL since getting a 6-Series Roku back in 2018 and this did not disappoint!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MrMuffin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Ultra matte screen

    Rated 5 out of 5 stars

    Cool features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the matte screen and amazing picture quality. We have lots of windows and sunlight, so the matte screen works great for art gallery mode and when viewing shows during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for a great deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and looks great on the wall. Mounting was a bit more difficult with the flush mount included with the tv, opted to use in-wall cable way which added to the difficulty but keeping the cords hidden was well worth the extra time. Tv looks great at all times during the day and has a ton of options for picture quality. Works great for gaming as well with the 4k 120hz consoles. No complaints and a great deal makes the purchase worth every penny. Didnt use the TV speakers much as I hooked up my soundbar with install but they were ok for TV speakers, nothing special to my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for sunny viewing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a Samsung frame TV that I love, but wanted to give the TCL frame a shot when it was on sale. I am very pleased with the picture quality and its ability to fight the glare coming from all the floor to ceiling windows in the living room. The Samsung frame might be a little brighter but it’s too close to call without a true side by side comparison. Plus, it doesn’t have the box to hide like the Samsung version, making install super easy. Extra points for including a frame with it, as well!

    I would recommend this to a friend
  • Pros mentioned:
    Flush wall mount, Ultra matte screen

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was relatively smooth to install with two people. May be harder with just one person. So far the tv quality is looking good and art mode is performing as expected .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Frame review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, clean look similar to a picture hanging on the wall. Great picture and easy to navigate different input options.

    I would recommend this to a friend
  • Pros mentioned:
    Flush wall mount, Ultra matte screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Makes our house look like a model house. Very good screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great mid-range option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation a bit tricky with two separate mounts but overall pleased with picture quality/design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Great quality and Slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality screen and I love how slim it is! I was able to get mine at $799.

    I would recommend this to a friend
  • Cons mentioned:
    Difficult installation

    Rated 4 out of 5 stars

    Good quality, difficult to use immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv, the quality is gorgeous. It is not the easiest to install, however. It doesn't come with a tv stand, and so to use it normally right out of the box you pretty much need to install it on the wall immediately. I'm still waiting for handymen to install (I didn't use BB because I want all these other things like an in wall power setup, etc.) and it's not a normal setup so some installers aren't used to it. The tv itself is really heavy so definitely requires 2 or 3 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TCL TV. Amazing photo and great options. But the tv doesn’t mount flat which is very frustrating The geek squad mounting it which I paid $250 Very disappointing i went in the store to ask it to be corrected. They told me I had to Call the 800 number after being told when I purchased the tv I was told Since I bought in store I could come in for any issues. Geek squad told Me that is not true May return the tv over this issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek Design, Horrible Sound Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and antiglare is nice, the sound on this is horrible though. Having a sound bar is a must with this TV. My cheap $200 TV I had before this one had way better sound quality than this. The art isn't anything compared to the iconic "The Frame" TV. You can 100% tell it is a digital image, it's incredibly bright. All in all, it's okay, nothing to rave about. It was decently priced on sale, I wouldn't pay full price for this, and the overall style is very sleek which I love.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Michele,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture quality is amazing. Better than my last 4k TV. If you complain about how you have to mount it, you bought the wrong TV. It's not your typical flat screen, it's designed to act like a picture, so don't expect to mount this to any kind of wall mount, it comes with what's needed. I've seen a few reviews that knock the TV because of mounting, and they gave it low stars because of that. I don't believe that to be a fair review. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the TV, good sound, picture and functionality. A lot cheaper than the Samsung frame

    I would recommend this to a friend
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