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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 466 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV's picture quality, brightness, and ease of use, with many praising its performance in bright rooms and ease of app connectivity. Positive feedback also highlights the refresh rate, particularly for gaming, and the value for the price. However, some customers expressed concerns regarding motion handling and occasional software glitches. The overall consensus points towards a strong product with minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 466 reviews
  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service and love shopping there, they’ll help you find everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 600 bucks you cant get anything better. The upscaling and motion smoothing rule. It looks better than my oled monitor!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Earbud,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, great color panel, high resolution definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini-led

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini-led tech really impressive. It's good for family movies night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair tv fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Nice tv but start failing after a couple weeks, returned and got a samsung

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielG,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Awesome for price but glare is bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv glare is a problem if a cross from a window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv! Great service, and friendly store employee, and knowlegable, too. Will be back to Best Buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarryH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente proceso, good TV quality we love it and cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The crew were very helpfull. The gave me good advice and answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv including the tight integration with the PlayStation 5

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    65in tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, great customer service. Thanks for your help Pam with getting the remote working.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 1 out of 5 stars

    Great TV if you don't get a lemon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: great picture. Very bright. In general it's a great TV. The bad: my unit has a lot of problems. Picture is not smooth, sports are nearly unwatchable. I think the processor on mine has problems. The quality control is not the best.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewS,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bonnie’s room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV couldn’t have asked for anything better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing motion performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up to this TV because of the Fully Array and 120hz motion rate. This TV struggles with upscaling lower quality content, sports and fast action are blurry. I do notice much better performance with 4K content but that is relatively rare. Next time I would prioritize upscaling over total performance. I do like the google interface.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ABMN,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Very sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but it stopped working randomly after 8 months

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MoJoG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen. You can see it well even though it’s outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really beautiful TV with great value and color definition

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Rosedale Hwy employees suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy on Rosedale Hwy has terrible customer service and manners. Grab your tv and don’t talk to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coloring could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are too dark sometimes and I can’t see the picture as well. Other than that, I am satisfied.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great in store exp., not so great delivery exp.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to buy electronics, they have a great selection and helpful employees. However, we did not have a good experience with the delivery service. We ended up canceling the original order and purchasing a TV that we could pick up ourselves.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TimothyZ,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support