Customer Ratings & Reviews
- Model:
- 65QM751G
- |
- SKU:
- 6579453
Customer reviews
Rating 4.7 out of 5 stars with 466 reviews
(466 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV's picture quality, brightness, and ease of use, with many praising its performance in bright rooms and ease of app connectivity. Positive feedback also highlights the refresh rate, particularly for gaming, and the value for the price. However, some customers expressed concerns regarding motion handling and occasional software glitches. The overall consensus points towards a strong product with minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
AI is useless if you don't want it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok tv, AI is a pain. i don't like it trying to control how i use my home system.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi joeb,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mr B
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not good for a game or movie picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KeithB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible picture quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did some research and thought I was going to be good with this TV. I play HATE the picture quality. I like playing video games, watching sports, and movies. The color settings and picture quality are not good at all. Extremely disappointing and frustrated with this purchase. If I could return it I would. I can’t express how disappointed I am with this purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi mhauser,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Motion handling
Rated 1 out of 5 stars
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a case of "once you go OLED, you don't go back," but this TV was very disappointing. The blacks were bad (light bleed-through), the color was dull and the motion was robotic (no setting to turn it off). I also couldn't get it to play nicely with the AppleTV remote (use Apple remote to turn TV on/off). I'm returning this thing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible. Best, TCL Customer Support
Rated 1 out of 5 stars
Awful Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One star since I can't give zero. The TV died about 10 days after delivery, and BB refused to replace it so, I had to deal with the vendor. BB lost a customer for life. I will not buy a box of staplers from BB.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TomB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not a great TV.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t listen to all the other reviews that were basically paid for rating 5 Star. This TV is a budget TV and I’ve seen better contrast in blacks in standard budget LED’s with no local dimming. The blooming and washed out colors are why I’m getting rid of the one I purchased recently.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad TV. Worse Support.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is off on the edges. I have Best Buy Total. Both Best Buy and TCL are no help. What is the point of a protection plan if you don't actually help. TV refuses to stay in the same mode. It always switches it self to Vivid randomly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ollie,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this tv again poor picture keeps turning black
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Causes motion sickness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV caused me to have motion sickness. we was unable to adjust the tv to stop this. Returned and bought the 65 in. Samsung QN85D also the 55 in. Samsung Q7F Both are excellent TVs.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I am regretful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can not keep up with the HD+ and 4K stream quality. I am very disappointed with this TV. I turned on the same live soccer game on this TV and on our other 2 LG TVs, one of which is only HD capable made in 2020, not even capable for 4K streams, LG ones were way better than this TCL TV. I am stuck with this TV and I guess I will use it just for playing games or sth.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Emrah,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Trash TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less that a month tv won’t even come on. DO NOT BUY!!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CalvinB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke within a few hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv had it for 4 hours and the leds started burning the screen turning completely black and rendering the tv completely unusable. waste of $700
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joel,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do your homework
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died after only 4 eeeks . the TCL rep steered us to this brand ,should of keep our original choice puchased replacement waitng for delivery.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JimS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Crappy tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv returned second one also not working right very disappointed in quality for the money spent
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Refresh rate
Rated 4 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: this was an upgrade to a 15 yr old 46" TV, so anything was going to be miles better. I've had this TV for about a month. Very happy overall. Love the resolution and refresh rate. The only minor quibble I have is that the picture seems a little bit on the red side. Haven't been able to find a setting that makes it more natural and doesn't go to far in another direction. Response time to inputs is quick. Remote is intuitive and the backlighting is handy. I was led to believe by the salesperson (who was otherwise a great source of information) that the speakers were basically cell phone speakers and that a sound bar was all but essential. I'm no audiophile, but it's better than the last TV I had and perfectly adequate for the average show.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality, Refresh rate
Rated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i eas trying to find a good tv, i wanted something that is very bright and has a smooth refresh rate when im gaming. When i got the TCL qm7, ut was life changing. Colors were bright, it was smooth when im watching tv or when olaying games. Im starting to like this tv more. The controller for the tv, its very good, decent, and understandable. Buttons and light up is great for whenever i cant find it but move it slightly and it will light up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
UNBELIEVABLE TV - WOW!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a TCL, though I have been intrigued by what I've heard about the brand over the past several years! Having watched the recognized TV reviewers review this model and brand, this thing certainly got my attention! I just got it home and this is no joke... it is way underpriced for what the get! I have tried to find even one thing that I would change on this TV, and I drew a blank... it is that Amazing!! This is one of the best purchases I've ever made! For those that think Samsung and Sony are better, do some research as this has a way more technology than you'll find in most any of those sets! By the way, for those who don't know, TLC actually makes the panels for Samsung and Sony TVs and for most all other brands! Do a quick Google search and you might be intrigued! The bottom line is I would have paid much more money for this TV versus a Samsung or a Sony because of the incredible quality and the features that are packed into this thing! Also, this TV has the best user interface. In second place I would put Samsung's UI... but definitely this TCL is running on the nicest user interface to date! My advice - BUY IT - you will not have any regrets!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ibuy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this as an outdoor TV (under canopy) and it has performed perfectly! Nice and bright as well!
I would recommend this to a friend - Pros mentioned:Brightness
Rated 4 out of 5 stars
Hits all the spots
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set..Bright, Smooth OS..A few tweaks and looks great!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Step up to TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with the affordability, brilliant color and the ease of switching from cable to tv as well as the bonus channel provided by the TCL - I'm still exploring all this very smart TV has to offer. I was satisfied with my Vizio, but didn't know how much I was actually missing. I'm very glad I stepped up to TCL .
I would recommend this to a friend