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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 65" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV's picture quality, brightness, and HDR capabilities, frequently praising its excellent visuals and deep blacks comparable to OLED screens. Many appreciate the value for the price and the smooth, user-friendly Google TV interface. However, some users noted concerns regarding upscaling of lower-resolution content and motion clarity in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 382 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Gaming TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great! Main reason was to get the full capabilities out of my Xbox Series X and the television does not disappoint.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Guiseppe,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it 100 percent. The images look amazing in both movies and video games. Excellent sound and to tell the truth it is not necessary to use sound bars.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoffreyM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoying this TCL 65QM850G system. It was easy to setup and program. The picture is awesome. A really great purchase on my part.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarryW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grea product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the tv. For price its great. It honestly looks better than my sony did prior to it breaking.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IsraelR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied with the quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, good quality. I've had it for about 5 months now and I'm satisfied with it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gradstudent,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8 65” model TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Picture and sound quality is excellent!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SameerN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and contrast. Documentation needs some improvement, but very pleased with purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV in the market for the price range. Excellent for watching movies, and gaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alberto,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Qm8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv overall. Amazing image, size and sound for it’s price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JayrianS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Black levels, Brightness, Hdr
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Closer and closer to oled

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st tcl. Always heard good things as as far as affordability and picture quality goes. While this new line of Q series with mini led isn’t necessarily cheap, its quality and over all value still holds some weight. Nowadays there are many newer(ish) brands that offer plenty for a fair price. But when I update my tv it has to be an actual upgrade and TCL has pleasantly surprised me. The picture quality is beautiful. I have another brands mini led tv and this TCL Q series tv looks closer to oled than I expected. Blacks are black and this tv doesn’t not show any blooming around the edges of his images like people or other bright images. The colors pop but not as much as oled unfortunately. But this isn’t an oled so that’s fine. But we are getting closer every year it feels like at a fraction of the cost of oled. Brightness if bright but not overly bright like I thought it would be. It’s hard to explain but imo it feels like the perfect brightness for a 65 inch. I mean this when I say that the picture quality is beautiful while watching hdr content especially Dolby vision or playing ps5 games as well. The screen is just super sharp and pleasing to the eye. Motion is smooth as well. While I like google tv i believe tv manufacturers have to include a power chip to make for a smooth experience. TCL has made this tv operation smoother than previous tvs I’ve own. Also the refresh rate feels smooth and faster than 120 hertz. Typically the added smoothing causes problems but this tv just feels like 240 hertz imo. Playing games is great. That’s mainly what I use it for as I have this tv in my personal gaming room to play my ps5 and my Nintendo switch to play Zelda totk. Speaker quality is ok. Not great but I use a soundbar so that doesn’t effect me. Design of the tv is clean. With the center mounted stand that’s easy to install and feels sturdy. Great that u can place this tv on any stand and doesn’t have legs separated by 10 feet lol. The remote is very nice and backlit but the main buttons like navigation buttons and volume are located at the top of the remote so you have to slide the remote down ur hand to use. Minor issue but you might notice this as well. Tv isnt heavy either any 2 people can carry this tv with ease. Hdmi ports are nicely located on the back side and can be covered if desired. The game master feature is nice as well. Kinda sets ur console to its best settings tho you can tweak certain features if you like. Overall this is a great tv if you are looking to upgrade for a decent price and/or don’t want to over spend on an oled. You really can’t go wrong here. You have to see this tv to believe what I am saying. See pictures below to get an idea of how beautiful the picture is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV many features and the picture is outstanding.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VictorJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness

    Rated 2 out of 5 stars

    Blob artifacts on solid colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When displaying any bright solid color there is a blob artifact that grows over the span about half a second. Sometimes also appearing alongside blocking on bright highlights. This shows on internal apps, external sources, and even the TV's menu UI. This blob artifact can be reduced by lowering the TV's contrast to around 60 or completely removed by disabling the mini leds but at that point just get a Q7. If you can look past the blobs the tv does look really good and gets extraordinarily bright, even in a well lit room. For games there's very little blur but game mode does disable the mini leds leading to a noticeably more washed out looking image when compared to the impressive blacks and highlights outside game mode.  Looking past the blobs this is a great tv. Being almost on the level of an OLED while getting extremely bright white not having to worry about burn in. However this blob artifact was far too distracting for me to keep the tv and is the reason I would not recommend purchasing it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sam0,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing bright picture! TCL, living up to the hype!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KennethA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and also the TV was sale!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi danny,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Hdr, Picture quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Great TV with Some Bugs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QM8 from TCL is a great value that ticks just about every feature box I can think of it. It gets insanely bright and the mini-LED backlight provides excellent local dimming. I’ve seen some issues with Dolby Vision and I have not yet been able to achieve a 4K 144Hz output, but I’m hoping these issues can be fixed with firmware updates (hopefully soon). I wouldn’t consider the issues deal-breakers at this point because they do feel like problems that can be fixed through firmware, but it’s something to keep in mind. The design of the TV is nice. The bezels are thin on 3 of the 4 sides and it extends out just a bit more at the bottom with a small additional bar at the center that has an LED and what I presume is the IR sensor. It’s black throughout and while it’s far from cheap-looking, I wouldn’t say it has the premium ‘look’, but that’s not really an issue for me as long as it performs well. The TV is thin and the power and video ports are hidden very nicely by some plastic covers and can be routed through the stand as well if you use it. I am not using the TV stand as I have a wall mount, but it’s a single large metal plate that sits at the center of the TV and I have no doubt it would have an issue keeping it stable. Not having legs at the edges like other TV’s also allows this to be placed on media consoles that might not otherwise be able to fit a 65” TV. For ports you get 4 HDMI’s, 2 of which are capable of 4K/120Hz and 1 that supports eARC. There’s an AV adapter port for connecting analog video devices, but the adapter itself is not included. You also get a coax for over the air, an Ethernet port, and a USB port. The USB port can be used for media but can also apparently be used to connect a webcam. I don’t know if the Ethernet port is gigabit or not as I have been using the built-in Wi-Fi. In terms of the other TV specs I won’t re-list what TCL already has on their product page, but the important part is you’re getting support for all of the HDR formats (Dolby Vision IQ, HDR10+, HLG) and mini-LED local dimming on a QLED panel. TCL lists the QM8 series with ‘up to 2300+’ local dimming zones, but this is only for the 98” model and the 65” model has something in the neighborhood of 1000. That’s still an insane amount of dimming zones and a 5x increase over the relatively higher-end TV I was coming from. TCL also advertises up to 2000+ nits of brightness and I can definitely see that too. Getting the TV setup was pretty familiar territory for me. As a regular user of the Chromecast with Google TV I was excited to have that built-in natively to the QM8. The setup and joining process was pretty simple and I was able to preload most of my streaming apps from the setup. The interface is exactly what I have been accustomed to coming from my Chromecast and the overall performance in terms of loading apps and menu navigation is MUCH smoother. The default picture mode from setup is ‘low power’, I assume to comply with Energy Star. The colors by default are on the cool side to my eye, but setting the picture mode to ‘Movie’ seemed to offer an accurate picture out of the box. The default brightness in Movie mode is 80 and that was WAY too bright for us even in our very bright living room. We ended dialing back to 50 or 60. Depending on whether you are watching SDR, HDR, or Dolby Vision, the TV will have different settings menus that do vary slightly from one another and unfortunately you can only access it for that type of content while that content is on the screen. I also found some of the settings to be a little confusing. I have seen settings for ‘Dynamic Contrast’, ‘Local Contrast’, and ‘Micro Contrast’, all in the same menu and the descriptions don’t do very much to really tell you what these things are. I did find my best results were to have Local Contrast set to High and the other 2 set to off, for whatever that is worth. Over the past week we’ve watched a ton of different content on this TV and it all looks fantastic. Colors in the movie mode all render accurately and look natural. The TV does a great job of handling and displaying motion in all types of content without any weird soap opera effects or judder. In HDR everything pops without looking blown out or oversaturated. Gaming on my Xbox Series X was very fast and responsive while not degrading the picture quality. Console gaming at 120Hz is a real treat I haven’t been able to experience on a TV until now. The ‘Game Master’ mode is especially useful for displaying stats and making sure things like high refresh rate and VRR are working properly. The contrast with the mini-LED array is superb and I did not spot any blooming or halo effects at all. It feels close to watching an OLED, but you don’t have to worry about burn-in with this TV. One issue that we did have was with Dolby Vision. We watched the entire 3rd season of Ted Lasso and there was one episode where the luminance change from cut-to-cut was extremely erratic. The camera would cut from one person to another in the very same scene and all of a sudden be extremely dark. And sometimes it would be the other direction of being overly bright. It was the 2nd to last episode where we really noticed this and I don’t think it happens all the time, but from what I’ve been able to find I’m not the only person experiencing this issue. I would also sometimes notice something of a ghosting effect in Dolby Vision on cuts where you can see the previous scene/angle for a fraction of a second. Another issue I had was trying to achieve 4K 144Hz via my RTX 3070 Ti laptop. 4K 144Hz is supposed to be supported on HDMI 1, but I was not able to get beyond 4K 120Hz, which is still very good but when the port on the TV specifically shows 144Hz on the label it makes me wonder. After digging into the quick start guide (no full manual that I can find exists unfortunately), it does seem that 4K 144Hz will only work through a VRR signal. I was able to enable G-SYNC on my laptop for the QM8, but the image was not stable and I’d have it completely cut out on me several times during a Halo match. VRR on my Series X worked flawlessly, so I’m assuming this is an issue of the TV not playing well with Nvidia GPU’s, which is a little disappointing. I was able to enable both 4K 120Hz and 1080p 240Hz, but while the 1080p image does not look bad, I definitely preferred the sharper 4K output. One last note for those that are interested in speakers; they sound fine. Better than average even with the built-in subwoofer, but if you are springing for something like this I would highly recommend investing in an external audio system. Besides my 2 issues with Dolby Vision and my PC, I’m really happy with this TV. My previous TV from 2019 was already a fairly high-end model and I didn’t think I’d notice too much of a difference in terms of picture quality but I absolutely did. Having the gaming features is also a huge plus. The Dolby Vision issue I really hope they can solve soon. You can keep an eye on forums or something if you want to wait it out, but this TV had a pretty substantial sale just 2 weeks after its release and if you can find something like that again it’s a steal and a bargain even still at its normal price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came when they said it would The salesmen was very informative I also purchased a sound board with new 65” TV loving this. I got it set up for Super Bowl Sunday I couldn’t be more pleased. Thank You Charlie

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharlesW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itbhas bad view angles. Ik returning mine. The rainbow effect with my ceiling lights is awlful an the comor mixers is just not enough for me. Colors looked better on my old tcl. So sticking with that till it breaks

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristianV,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    When it worked it was great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great, amazing picture and sound until after 4 months it started to turn off by itself and kept doing it up until now where it wont even turn on. TCL, after sending them videos and pictures of the issue first said that tv just needed power. Then they said they were going to send a tech over and now it has been over a month of me having a hunk of plastic in my livingroom and they cant even give me an update of when the tech is coming to take a look at the tv. This was my 3 unit bought from TCL but not anymore. I used to like this brand but now I think HISENSE is looking really interesting. Again this was an Amazong TV that had poor build quality and even worst Company Customer Service. Even Best Buy was ok in helping me but TCL did not approve it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi espaciao,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. No problems at all 1 year in. Love the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,am quite satisfied with my purchase so for, it was a excellent choice, Best,Buy professionalism is 2nd to none I'm a Happy Customer Thank You Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Picture Perfection,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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