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Customer Ratings & Reviews

Your price for this item is $897.99
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 151 reviews
  • Rated 5 out of 5 stars

    First Time TCL Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an aging Samsung my first TCL and I have been blown away by the quality and brightness of this new set. GoogleTV OS is great, easily got signed in to all of our streaming services and have seamless transitions between services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV, GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a fantastic tv and I’ve really enjoyed my time with it. Awesome quality. I’ve gone to my buddies house and saw is 3k oled and genuinely I can’t see the difference. This and some surround sound speakers and you’re set up My only complaint is I wish it was bigger. (I know you can get a bigger tv, this is a joke)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Picture awesome google tv could be faster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and capability. Google TV could be faster or more efficient in moving around menus and tv guide.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi crew11,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Great TV, Disappointing Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! Best Buy isn't. The TV was well reviewed online and lived up to expectations. Vivid colors, contrast, menus are fast to scroll through. I'm left with a very bitter taste in my mouth, though, because the installer pitched me on a Best Buy membership and told me I'd have a 60-day return window and that I'd be refunded if Best Buy dropped the price of the TV in the next 60 days. I signed up right then. But Best Buy disagrees with him! So I *can* return the TV anytime in 60 days (1/2 customer service agents agree) but the price matching refund doesn't apply (2/2 agents say so, although one initially said it did.) That means I can return the TV now, Best Buy will come pick it up for free, and then I can re-order the TV $400 less than I paid. But no automatic refund! Illogical corporate nonsense. Five stars for the TV, 1 for customer service. Next time, I'll buy my TV from the cable company.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Andrew,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    An exceptional upgrade and outstanding value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after 2025 CES when the price dropped due to new models coming out. Upgrade from my 5 year old Samsung 65Q70R. Better brighter picture, Dolby Vision support and Google TV interface is better than Samsung's. Best Buy ordering and delivery was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL = 65" QM8 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything I read about in reviews and more. The picture quality and sound are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo bright and amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because my Hisense u7k was damaged in a move. So I went from an upgrade, it was between the u8n or the qm8 . I love this tv it’s a huge upgrade from the u7k . I love the look of the middle stand and the option to adjust the height of the tv a bit. The remote lighting up is a thing I didn’t know I needed. The speakers sound great in the medium to large room it’s in. Lots of bass for a tv. The anti glare on this tv is decent also, we usually don’t have issues with it the day time or when the lights are on. One thing i have an issue with is the tv does get really bright . At night even at 10 percent brightness seems to be too much . I do wish the tv let you have more control over picture settings but it’s almost perfect out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best black Friday decision in years. This was a big step up in screen size and high quality options. Movies and sports look so clear it is like being there in person. Connect it through eARC with a good sound bar and enjoy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Graybeard,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the utube reviews and pulled the trigger on this beauty. This is my 3rd TCL TV and the screen size gets big and bigger with each purchase. An incredible TV beautiful picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Karen,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. The colors are vivid and bright, and it is an absolute pleasure to watch our shows and movies on this tv. We had a Samsung tv before and feel that this is a huge upgrade!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChandreaB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing TV, even better customer support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely top notch. Had zero issues with it. I really dig everything about it. But what I am most impressed with is TCL customer service. On January 8, my community burned in the California wildfires. I saved my house with a garden hose and was able to get my 2 month old TCL TV out of the house. But the smoke that the TV was exposed to was contaminated with asbestos and lead etc. And I could see the bits of ash in between the screen and the plastic frame. Even though this kind of thing is not covered by the manufacturers warranty, TCL still replaced my TV for free. I will always buy TCL TV’s now. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband that everyone in the household has enjoyed immensely! The colors are so vibrant, the 4k UHD HDR QD LED picture is so crisp and clear you feel you touch, see and taste everything! It was an exceptional purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! I love the picture on this TCL, it is a big upgrade from my older Samsung model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV during Prime Day sales and im so happy I did! Picture is just as good as it was when I purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as Christmas present, replaced TV in family room that I had for 18 years that still mostly worked. Love it, so easy to use and operate. Video and especially audio (with Onkyo capability) amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually the tv is great and does an amazing job managing glare in a bright room. Very happy for the most part. Only reason I’m giving it 4 starts is because it often disconnects from WiFi on start up and have to rest the tv holding doing the power button for it to work and reconnect. I read that this is common with TCL tvs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FroylanR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv with a good OTA tuner. The NextGen tuner is great. I have had this tv since July 6 and all seems good. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, Geek Squad did a good job! thought my vision was going bad just the old TV was going out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65QM851G- Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after researching several in the $1,000 price range. The picture and sound are top notch amd better than competitors in the price range. Support from TCL has been solid. I’ve had the TV for just a few weeks and I’m hoping reliabilty will be solid too.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FCicciarello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING especially for the price. The picture quality is fantastic w d the sound is actually really good too. Video games are very nice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NicholasK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support