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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 65" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) highly for its amazing picture quality and smooth performance. Users find it easy to set up and appreciate the functionality of its Google TV features. Many also feel it's a good television for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 132 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. Works great as a cheaper option for a room you don’t use much

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChadR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 65" 4k uhd series S5 Google Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backlighting, clear picture, great sound! Overall it's a good purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamilO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear views, no complaints. Used for about a year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! The setup was easy and little time to complete.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fries TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Google TV but my old TV fried itself last Saturday so it gave me a reason to buy one

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BryanM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL TV looks good and fair price given the size for 65 inch

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, good tv for the price range.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BenC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Happy with my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales representative was very knowledgeable and took the time to go over the different tvs and their details. He made sure to arrange the tv to be delivered. I was very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is good but picture could be better. the pice range is the best in its class

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 4 months and it's already junk.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV less than 4 months ago. The first 90ish days it worked great and then everything fell of a cliff in terms of reliability. Apps crash all the time more than 10 times tonight alone as I type this out. Sometimes it's just an app crash to the homescreen other times the TV completely restarts itself. Occasionally the screen will just go completely black while audio continues playing and it will remain this way until the tv is turned off and back on again. Which is no short process because after being completely shutdown this tv takes what feels like an eternity to turn on. If this is going on around 4 months after purchase how bad is it going to be in two years? The TV is up to date on the latest software, HDMI CEC or w/e is disabled.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ToddM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    65 in TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It's just what I was looking for and the right price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view, even better price. Signed up for the Best Buy credit card and received a $55 reward as a thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Channel choices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of channel choices w/o cable, Love all the choices this TV gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to replace the one we got as a defect in another brand this one is way more user friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Latest software update has made this tv unusable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've been 4 stars if not for the most recent update, which has completely wrecked the tv. Every app crashes within moments of opening, extremely slow and laggy inputs, even a chromecast I tried to use instead of the apps also causes it to crash. Tv was working mostly fine up until the update on 11.14.2025, adroid tv version 12. Tried a factory reset, uninstall reinstall all the apps, nothing. It had been a great tv up until this point. Emailed TCL support three days ago with no response as of yet.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KarlReviews,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I have always liked TCL. Great bang for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so far, it’s better than Samsung in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right around owning this tv for a year, all of the outputs began failing. The tv needs to be unplugged and plugged back in to make hdmi outputs not green. Scrolling through any portion of the menu is very slow and laggy now. Skip this tv purchase and go with another brand.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jessica,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Family Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for family but they are very happy with the new TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing television. Don’t buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faded image, not very bright or crisp. Constantly having to restart tv. Loses WiFi connection frequently. Doesn’t respond to remote, functions slowly

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StephanieT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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