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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 65" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) highly for its amazing picture quality and smooth performance. Users find it easy to set up and appreciate the functionality of its Google TV features. Many also feel it's a good television for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-124 of 124 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. It is one of the best TVs i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a spare bedroom and the TV looks great. Very easy to set up with my Wi-Fi.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PDiddy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice Gift for Father

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in Best Buy, they recommend this for me as a gift for my grandma. He loves the TV and especially loves the voice remote, easy to access the movies.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happyuser,

      Thank you for taking the time to provide your feedback. We're thrilled that your grandma is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Suppor

  • Rated 1 out of 5 stars

    Slow, Buggy, do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so, so bad. It does not stay connected to WiFi (all my other devices do, so I know it’s not the wifi connection) and it is incredibly slow. Also, when streaming Netflix or amazon the dubbing is always off. It is never clear or enjoyable. Biggest purchase regret I’ve had in a while. If I could trade it in for a Vizio I would

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TitusV,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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